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Meade Lexus of Southfield

Southfield, MI

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1,695 Reviews

28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

December 29, 2013

Michail Kravaritis did everything possible to make this purchase as easy and convenient as possible. This was not a simple purchase in that we wanted a custom made-to-order vehicle from the factory. He k More

by rondpetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Cumming, Michail Kravaritis, Aaron Cumming
Dec 30, 2013 -

Meade Lexus of Southfield responded

We're so pleased to know that you purchased a vehicle that was customized to your tastes and needs and that met your expectations! We hope you'll let us know if there is any other way we can assist at the moment, otherwise we look forward to providing an equally enjoyable ownership experience as well. Thanks so much for choosing Meade Lexus and congratulations on your purchase!

December 26, 2013

Mark took care of us great, we bought 1 car and leased another. Pricing was as described when I went to sign paperwork, cars were ready for us at time of appointments, clean and the technology techs were More

by dgretz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Matuszczyk
Dec 30, 2013 -

Meade Lexus of Southfield responded

Congratulations on your two vehicles, and a huge THANK YOU for your interest and for choosing Meade Lexus! We are honored to have you in the Meade Lexus family and look forward to continue taking care of you throughout your ownership experience. Best wishes to you and your family for the New Year!

December 26, 2013

Karen Klaassen is a honest and caring salesperson. This is my 5th Lexus. I recommend the dealership and Karen. All my concerns with service are always met. More

by albert1925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Klaassen
Dec 30, 2013 -

Meade Lexus of Southfield responded

We can't thank you enough for your continued interest in Meade Lexus and the Lexus brand! We are humbled by our loyal guests and truly honored to have you in the Meade Lexus family. Thanks so much again and Happy New Year!

December 26, 2013

The service was superb. I dropped my car off on Monday, December 23rd, and due to the holiday I was able to keep the loaner until Thursday the 27th. it was great! I got last minute shopping done without wo More

by agardner214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Dec 30, 2013 -

Meade Lexus of Southfield responded

Hi Ava- We absolutely understand the importance of efficiency and convenience for each of our guests--ESPECIALLY around the holidays--so it was our pleasure to assist! We hope the crowds weren't too bad during your last-minute shopping and that all came together perfectly for a safe and wonderful holiday for you and your family! Thank you for choosing Meade Lexus!

December 26, 2013

I was a little behind on my maintenance schedule. Don, my service consultant, worked with my hectic schedule and was able to secure an appointment. While there he also took care of a minor repair I needed- a More

by mterrell7712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Dec 30, 2013 -

Meade Lexus of Southfield responded

We appreciate your feedback regarding your recent experience with our service department at Meade Lexus of Southfield! Please let us know if there is anything else we can do and have a safe and happy New Year!

December 23, 2013

Johnnie, was very cooperative and informative as he helped us slect a new RX350. He asked us what we wanted in a new car and went out of his way to make sure the car had all of the extras that we want More

by lakewood9234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Cumming, Johnnie Dinkins, Aaron Cumming
Dec 30, 2013 -

Meade Lexus of Southfield responded

Thank you for sharing your thoughts about your experience with us! If you ever have any questions about the technology/features in your vehicle in the future, please don't hesitate to reach out to Johnnie or Aaron once again. Our goal is to ensure you enjoy an optimal ownership experience, and will absolutely do all we can to make that happen!

December 21, 2013

This is the second vehicle purchased this year from Mead Lexus. Our first experience with Joey Fortuna was so positive we wanted to work with him again even though there are two other Lexus dealerships mu More

by Nichols519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Fortuna
Dec 30, 2013 -

Meade Lexus of Southfield responded

Congratulations on your second vehicle this year! We're so happy to hear how much you enjoyed your experience with Joey, and we look forward to continuing to provide the exceptional customer service that you've come to expect from us, and that you deserve. Happy holidays and thank you from all of us for being part of the Meade Lexus family!

December 20, 2013

I had been driving a Lincoln MKZhybrid which I was happy with. I was planning to get a new one in 2015 but wanted to see the competitor, the Lexus Es300h. When I came to Meade I was introduced to Dave Isr More

by Arthur1918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Cumming, Dave Israilov, Aaron Cumming
Dec 30, 2013 -

Meade Lexus of Southfield responded

We LOVE that you love your car! We have every intention of ensuring you love your ownership experience as well, and we are truly grateful for the opportunity to earn your business and your trust! Please stop by any time for a complimentary car wash, a gourmet cup of coffee, a light snack, or just a friendly hello. :) We also hope to see you at an upcoming Customer Appreciation Breakfast on the first Saturday morning of each month (unless it's a holiday week). For more information about the VIP amenities available to our guests, please visit http://tinyurl.com/k3w85a6. Thank you so much again and warm wishes for a safe, healthy, and happy New Year!

December 20, 2013

For the BEST-service,sales ,friendly and honest people go to Mead Lexus Southfield Mi. And see Gerald Marx in service he will help you. More

by Otis Petty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald (Jerry) Marx
Dec 30, 2013 -

Meade Lexus of Southfield responded

Thanks for the feedback!

December 19, 2013

Visited on 12-19-13 for a faulty headlight, lighting on and off. Dealership busy, but problem was diagnosed, explained, and fixed within an hour. Employee polite, prompt, had car washed in addition to re More

by jbutler608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald (Jerry) Marx
Dec 30, 2013 -

Meade Lexus of Southfield responded

We are pleased we were able to assist with the issue you were experiencing on a level that met your expectations. We appreciate your trusting Meade Lexus for your vehicle's service needs and hope you and your family have a great New Year!

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