Meade Lexus of Southfield
Southfield, MI
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Michail Kravaritis did everything possible to make this purchase as easy and convenient as possible. This was not a simple purchase in that we wanted a custom made-to-order vehicle from the factory. He k purchase as easy and convenient as possible. This was not a simple purchase in that we wanted a custom made-to-order vehicle from the factory. He kept my trips to the dealership to a minimum. He also responded to my email questions quickly and concisely. He did not waste my time with needless info. Also he was thoroughly prepared and knowledgeable each step of the way. And to top it off he surprised me with a very good price. Michail truly is professional and a good person. Aaron Cumming showed me the features in the new vehicle. He was a able to take a lot of info and present it in a timely and understandable way. Both men were very courteous and helpful. It doesn't get any better. More
Mark took care of us great, we bought 1 car and leased another. Pricing was as described when I went to sign paperwork, cars were ready for us at time of appointments, clean and the technology techs were another. Pricing was as described when I went to sign paperwork, cars were ready for us at time of appointments, clean and the technology techs were very helpful in walking us through the cars systems and operations. More
Karen Klaassen is a honest and caring salesperson. This is my 5th Lexus. I recommend the dealership and Karen. All my concerns with service are always met. is my 5th Lexus. I recommend the dealership and Karen. All my concerns with service are always met. More
The service was superb. I dropped my car off on Monday, December 23rd, and due to the holiday I was able to keep the loaner until Thursday the 27th. it was great! I got last minute shopping done without wo December 23rd, and due to the holiday I was able to keep the loaner until Thursday the 27th. it was great! I got last minute shopping done without worrying about picking my car up by a certain time. Thanks Don! It was great to have a worry free Holiday! Ava Gardner More
I was a little behind on my maintenance schedule. Don, my service consultant, worked with my hectic schedule and was able to secure an appointment. While there he also took care of a minor repair I needed- a service consultant, worked with my hectic schedule and was able to secure an appointment. While there he also took care of a minor repair I needed- at the same time. I value his attention to detail but mainly his willingness to work with me! More
Johnnie, was very cooperative and informative as he helped us slect a new RX350. He asked us what we wanted in a new car and went out of his way to make sure the car had all of the extras that we want helped us slect a new RX350. He asked us what we wanted in a new car and went out of his way to make sure the car had all of the extras that we wanted in the RX350. I would recomend Jonnie to any of my friends looking for a new Lexus. Aaron did an excellent job of explaining how the electronics in the car worked and he set up everything so we did not have to fumble around at home trying to learn the car. More
This is the second vehicle purchased this year from Mead Lexus. Our first experience with Joey Fortuna was so positive we wanted to work with him again even though there are two other Lexus dealerships mu Lexus. Our first experience with Joey Fortuna was so positive we wanted to work with him again even though there are two other Lexus dealerships much closer. Mead Lexus provides a much better experience. Joey provides exceptional customer service and is extremely knowledgeable. He goes the extra mile for the customer. I would not hesitate to recommend Joey or Mead Lexus. More
I had been driving a Lincoln MKZhybrid which I was happy with. I was planning to get a new one in 2015 but wanted to see the competitor, the Lexus Es300h. When I came to Meade I was introduced to Dave Isr with. I was planning to get a new one in 2015 but wanted to see the competitor, the Lexus Es300h. When I came to Meade I was introduced to Dave Israilov. He was very enthusiastic, and helpful,but not pushy. He located a vehicle that was exactly what I wanted. Working with Dave, I too became excited. Before leaving the dealership I put a deposit down on my new car. I could see that I would be treated better at Meade than I had been treated for 25 years of driving Mercedes. This had been a fantastic experience! When I returned to pick up my car I was introduced to Aaron Cummming. He too is terrific. I assumed he had had his position for years because he was so knowledgable and helpful. There were many things to learn about my car and he very patiently went over everything with me. Meade Lexus of Southfield, I want you to know that I am very impressed with the way you treat your customers! I LOVE MY CAR! More
Visited on 12-19-13 for a faulty headlight, lighting on and off. Dealership busy, but problem was diagnosed, explained, and fixed within an hour. Employee polite, prompt, had car washed in addition to re and off. Dealership busy, but problem was diagnosed, explained, and fixed within an hour. Employee polite, prompt, had car washed in addition to requested service. Highly recommended. More