Meade Lexus of Southfield

I rate my experience @ Mead Lexus as great because it always is! Actually, if you had a rating of "outstanding", I would have selected it. The main reason I enjoyed purchasing my new vehicle @ the Sou always is! Actually, if you had a rating of "outstanding", I would have selected it. The main reason I enjoyed purchasing my new vehicle @ the Southfield location was due to my sales consultant, Dave Israilov, who worked hard to resolve my car issue. Dave is ultra professional, but at the same time is very friendly and down to earth. I really appreciate the way he takes the time to really understand what type of vehicle is best suited for me and my family. He does not rush his clients regarding making a decision, and is very knowledgeable when it comes to the differences in the vehicles, which helped me to make a wise choice. I trust Dave to give me the "best deal" possible and it is what I have come to expect. He recently resolved my concern with my prior vehicle and I was very happy and excited to lease my new IS250-Sport. Dave gives his customers the service they deserve which is also second to none. I would highly recommend my family and friends to Dave to purchase a Lexus-which I know they will want to do after seeing my new IS250! More

Joe and his staff are the finest and most professional people that I have ever worked with (I've owned BMWs, Mercedes, and Cadillac's). It was a pleasure getting to know you and we will do business aga people that I have ever worked with (I've owned BMWs, Mercedes, and Cadillac's). It was a pleasure getting to know you and we will do business again. Thank you, Ed Belles More

I feel comfortable doing business with this dealership. I have confidence in the service dept. This is our second vehicle purchased here and our third Lexus. My wife had a RX350 as a loaner while servicing h have confidence in the service dept. This is our second vehicle purchased here and our third Lexus. My wife had a RX350 as a loaner while servicing her ES330. She loved it and was waiting for the perfect certified pre-owned vehicle and Joey Fortuna found it! More

Maria was wonderful to work with. She answered all my questions and made buying my first car a great experience! I love my lexus rx350. questions and made buying my first car a great experience! I love my lexus rx350. More

It was a pleasure going in for my 10,000 mile service with Adam Grace spearheading the work. He explained each detail of the work, he responded to my questions, I had never really heard of synthetic oil with Adam Grace spearheading the work. He explained each detail of the work, he responded to my questions, I had never really heard of synthetic oil and how much cleaner it is. It made me prouder to be driving a Lexus, not only is it safe, it's clean for our environment, what a plus. Adam shared info regarding the various warranty packages, I was concerned so he shared. I was then referred to Anita Hernandez, where I entered her office totally unannounced and she indicated the various packages for the tires and for the vehicle that we are still eligible for. Several days later, my husband went to Anita, unannounced and she again, diligently shared with him what she had already told me (but I didn't quite have the ability to convey it as she had to me.) She is quite positive and very succinct in her explanations. Adam as well, good-looking and friendly and well-informed on all of the Lexus vehicles, what a combination. Same with Anita, good-looking, friendly, professional, well-informed on all financing. I forgot to mention that Anita totally guided me to Lexus Financial for some changes in my payment plans, she practically had to hold my hand for that, because of my inability to follow the computer format, wow. I am grateful. In this service visit, Nancy outshown herself. Not only did she make me comfortable, there were several other clients that experienced her warmth and kindness and she knows how to time it so that all of her responsibilities are dealt with. Although Tony was not my official service man for that day, we spoke about service-related issues, as always--totally informative. Johnnie Dinkins, you're quite a salesman, when you don't know you're being sold to. His suggestion of sharing Lexus information with my friends and family, was equally as comfortable. No pressure. Just well-informed talk about outstanding, top-of-the-line vehicles that make you feel so enriched...I believe you know by now, I have a great deal of pride in this ownership of the ES350. Happy New Year, Meade I can't wait to see what's next. Dona S. Wash More

Karen Klaassen made the leasing of my new Lexus totally stress free. She understood what I wanted and made it happen. Karen got me the car that I wanted, with all of the options that I wanted and deliver stress free. She understood what I wanted and made it happen. Karen got me the car that I wanted, with all of the options that I wanted and delivered it on the day I wanted it. She had everything organized and ready when I arrived to pick up the car. Phillip Coron accompanied me on the initial test drive. He discussed the car's features, highlighting what made the car special--features I would not have noticed on my own. Aaron Cumming assisted with the delivery of my new car. He explained all of the technology in a way that made it easy to understand. His expertise, and his patience, were truly appreciated. Together, Karen, Phillip, and Aaron were extremely knowledgeable and extremely helpful. They were all present during the delivery process ensuring that all went smoothly. They made me feel valued as a customer. It was a very pleasurable transaction! More

We purchased a Lexus seven years ago from Meade Lexus of Southfield. We have been so impressed with this dealership as they provide the best service we have ever had. We all hate to waist time sitting at Southfield. We have been so impressed with this dealership as they provide the best service we have ever had. We all hate to waist time sitting at a dealership when our car is being serviced, but since they are always willing and happy to provide you with a loaner, it makes the experience much more pleasant. We have a BMW, and I have to say that we get much better service at this Meade Lexus dealership than we have experienced with the BMW dealership. More

I was very pleased with the service experience. Don Allen is a consummate professional. He is extremely knowledgable. I had a number of questions during this service visit concerning service timetabl Allen is a consummate professional. He is extremely knowledgable. I had a number of questions during this service visit concerning service timetables and other related issues. Mr. Allen was very patient and thorough in his responses. This allowed me to make an informed decision regarding how to proceed. I truly appreciate the fact that Mr. Allen make me, the customer, believe that my concerns are also his concerns. I believe he is truly represents the excellence for which Lexus is known. More

Karen Klaassen and the staff at Meade Lexus of Southfield provided my family with the best dealership experience in buying/leasing a car that we have had thus far. In fact it was such a good experience that provided my family with the best dealership experience in buying/leasing a car that we have had thus far. In fact it was such a good experience that we ended up leasing two cars from the dealership within days of each other. Karen was extremely aggressive at getting us a great price on both cars. What set Karen and the staff apart from other dealerships though was how kind and accommodating they were in making the process of turning in our previous leases and picking up our new cars as effortless as possible. On top of that, Karen was just a great person who was willing to answer every question and fulfill ever request that we had while still getting us the deal we wanted. If anyone is even remotely considering buying/leasing a Lexus in Michigan, I would recommend a visit with Karen at Meade Lexus of Southfield as your first stop. More

Mr. Allen is very helpful and respectful and he got me squared away with what I needed done with my car. I will be back to Lexus to give them my serice. squared away with what I needed done with my car. I will be back to Lexus to give them my serice. More