Meade Lexus of Southfield
Southfield, MI
Filter Reviews by Keyword
By Type
Showing 1,695 reviews
I worked with Jerry Marx. He answered all my questions he was very professional and helpful. I will always come back and see Jerry. Thanks for all your help. was very professional and helpful. I will always come back and see Jerry. Thanks for all your help. More
This is my second purchase from Meade Lexus of Southfield, Michigan and both times I was thoroughly satisfied. David Israilov is knowledgeable and will work tirelessly to make a deal for the clie Southfield, Michigan and both times I was thoroughly satisfied. David Israilov is knowledgeable and will work tirelessly to make a deal for the client that is satisfactory and affordable. Overall, Meade Lexus of Southfield has the best customer service with a very courteous staff. I have recommended this dealership and David Israilov to family and friends. More
Besides a convenient location, Meade has great hours and offers great service. Jerry Marx followed through and kept me up to speed on my service issues. Great job Jerry. offers great service. Jerry Marx followed through and kept me up to speed on my service issues. Great job Jerry. More
I received two recalls on my 2008 Lexus IS250 AWD. As usual, I scheduled an appointment for service with Dave. He promptly greeted me, explained the recalls and associated fixes, and had a loaner ready. usual, I scheduled an appointment for service with Dave. He promptly greeted me, explained the recalls and associated fixes, and had a loaner ready. I was in an out in a matter of a few minutes. Dave is truly customer focused and efficient. Later that day, Dave informed me that I would need to keep the loaner over the weekend since the engine would need to be rebuilt. The next week, he called to inform me that my car was ready. When I let him know I was working late that day, he was quick to let me know that the next morning would be just as fine. I pulled up in my loaner around 7:15am, and waited for the service bays to open. At 7:30am, the doors open and I was promptly escorted out of my car. Dave was waiting, and he had me out of there in a matter of minutes. My car was warming up behind the garage, and he walked me over to the front of the garage when my car arrived. Truly superb customer service experience. Thanks, Dave! More
When ever I visit Lexus I always have a great time talking to the staff and especially Mark Matuszczyk who has given me a great deal of knowledge on Lexus vehicles and I have had the pleasure of havin talking to the staff and especially Mark Matuszczyk who has given me a great deal of knowledge on Lexus vehicles and I have had the pleasure of having him as my sales person . I will continue to buy Lexus vehicles for life . thanks Mark for being so wonderful and kind to me keep up the great job,see you soon on another Lexus vehicle . More
Joey went above and beyond!! He's exceptionally knowledgeable, a good listener, & very attentive. He responded to my requests without ever trying to push anything extra. I will absolutely recomme knowledgeable, a good listener, & very attentive. He responded to my requests without ever trying to push anything extra. I will absolutely recommend him to anyone I know in need of a vehicle! Thanks, Julie A Sosnick More
It was very nice talking with Dave and all the member at the Meade Lexus, including the receptionist Nancy whom I met on both days I visited. You guys were the best all around within the other dealers I ha the Meade Lexus, including the receptionist Nancy whom I met on both days I visited. You guys were the best all around within the other dealers I have contacted this time. The main visit was made on sat. which I understand it should be the busiest week, and there were others which I spend more time waiting rather than talk about my car requirements. From the first step I walked in, you guys had someone to take care of me, and I have to say it was the shortest, yet time worth visit. I have heard about the LEXUS Service, and this time I experienced it. Please keep this friendly environment!! More
Maria is great and I would recommend her to anyone. Maria is very genuine and will go out of her way to find the right car for her customer. I will continue to purchase from Meade Lexus as long as Mari Maria is very genuine and will go out of her way to find the right car for her customer. I will continue to purchase from Meade Lexus as long as Maria is there. The service department is also very attentive to the concerns of the customer. Greg has been my service technician for several years and always makes me feel like Im the only customer he has that day! More
My husband and I had a great experience at the dealership. In short, the overall service was quick, detailed and friendly. We are very happy with our purchase. dealership. In short, the overall service was quick, detailed and friendly. We are very happy with our purchase. More
Maria is awesome. She is always professional, friendly and overall very helpful indeed. It was great experience at Meade Lexus and I will definitely recommend this dealership and Maria to my friends. and overall very helpful indeed. It was great experience at Meade Lexus and I will definitely recommend this dealership and Maria to my friends. More