Meade Lexus of Southfield
Southfield, MI
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I have worked with Joey Fortuna before and every part of the process was great. I knew i wanted to use him and Meade because of how easy they made if for my wife to understand the the total operation of the the process was great. I knew i wanted to use him and Meade because of how easy they made if for my wife to understand the the total operation of the SUV. We were in and out, and the application was taken on the phone and all approved when we got there. Would highly recommend using Joey Fortuna for a very positive professional experence. More
I was particularly appreciative of the time given to me in allowing me to test drive two models and make a choice. Johnnie Dinkins spent a lot of time doing this with me, without exerting any pressure. Whe in allowing me to test drive two models and make a choice. Johnnie Dinkins spent a lot of time doing this with me, without exerting any pressure. When it came to working out details of a deal, the manager, Eric, was patient and helpful. Finally Aaron Cumming spent a lot of time with me explaining the details of the navigation and media system, the driving and environmental controls, and so on. Since i live close to the dealership, he even helped my overcome difficulties at my home to program my garage opener. All together, a Lexus is not cheap, but the service and attention i got was highly appreciated. In addition, i was replacing a previous Lexus that has been serviced at this dealership for ten years. Their attention to detail and waiting-room ameinties are second to none. This is a great place in which to do business. More
My overall experience with my Sales Consultant, Johnnie Dinkins was great. He truly excels in demonstrating excellent customer service to his customers. Also Meade Lexus dealership just exceeds a customer Dinkins was great. He truly excels in demonstrating excellent customer service to his customers. Also Meade Lexus dealership just exceeds a customer expectations as a whole. The employees in every area demonstrate professionalism and are very kind to all customers. I think everyone should get the Lexus experience, it's a feeling of luxury and being appreciated as a customer. I would highly recommend Johnnie Dinkins and Meade Lexus in Southfield, because of the outstanding sleek designs, technology the quality in their vehicles and excellent customer satisfaction. Sincerely yours Chantel Hollway More
Last fall I bought a new Lexus RX350 that I am in love with it. This is my third one. I am still learning how to operate it. Mr Johnnie Dinkins is my sales Consultant. He has been very helpful answering with it. This is my third one. I am still learning how to operate it. Mr Johnnie Dinkins is my sales Consultant. He has been very helpful answering my questions and guiding me through the process. Even four months after delivery he is still answering my questions. I really appreciate his professionalism. More
Anthony was patient and listened well. When no issues were found, he explained the steps taken to diagnose and what I should do in the future. He also fit an oil change into my visit even though It wa were found, he explained the steps taken to diagnose and what I should do in the future. He also fit an oil change into my visit even though It was not scheduled. The service technician also shared his experience and knowledge. I appreciate they took their time with me understanding they wouldn't charge for the diagnosis. More
This is my third vehicle from Lexus of Southfield. My visit was initially for service. While I waited, I was greeted by new sales representative Hernando Mejia-Escalante. Even though he knew I was in f visit was initially for service. While I waited, I was greeted by new sales representative Hernando Mejia-Escalante. Even though he knew I was in for service, he inquired to my model and my opinion. He was 'exceptionally' knowledgeable of the year old model and the new. He review how I used the vehicle and offered his expertise to fully utilizing all its features. He explained them simply and thoroughly. My next Lexus what ever it is will be from Hernando. Super customer service. More
I find Mr. Dinkins was very attentive to my needs and addressed any and all questions I had. He conducted his self in a very professional manor and made me fill special as a customer. Also, Mr. Cor addressed any and all questions I had. He conducted his self in a very professional manor and made me fill special as a customer. Also, Mr. Coron was helpful in the delivery aspect, and instructed me in many of the features of the vehicle More
Very courteous and patient. Excellent knowledge of the product. Listened very well. The new Lexus 350 is very nice. The sales team was willing to stay late to help us, and to answer questions. Price product. Listened very well. The new Lexus 350 is very nice. The sales team was willing to stay late to help us, and to answer questions. Price was very fair. More
Second time leasing through Mark Matuszcyk aka HADEED, always a pleasure working with him. He is fast, efficient and takes care of me like family :). always a pleasure working with him. He is fast, efficient and takes care of me like family :). More
Mark at Meade Lexus was a delight to work with. He was extremely professional and friendly. He was informative on what vehicle I wanted based on what I told him. The process went very smoothly. I recently extremely professional and friendly. He was informative on what vehicle I wanted based on what I told him. The process went very smoothly. I recently referred two friends of mine to that dealership and to specifically speak to Mark. I'm glad I met him and will be a customer for life. More