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Meade Lexus of Lakeside

Utica, MI

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rated
941 Reviews

45001 Northpointe Boulevard

Utica, MI

48315

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Showing 941 reviews

January 28, 2013

Chris has been my service advisor for many years. Prior to dealing with Meade Lexus, I would only go to the dealership when it was manditorary. My experience at Meade has always been great, their prices a More

by rogerpapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Jan 29, 2013 -

Meade Lexus of Lakeside responded

It's because of our customers, including yourself, that we take such great pride in what we do and why each of us loves our job here! We're so happy you enjoy your visits here, and hope you know we welcome customer visits anytime, even if you don't need service at the moment. Please also stop by for one of our Customer Appreciation Breakfasts, which take place on the first Saturday of every month. We look forward to seeing you again soon!

January 24, 2013

Lindsey was very helpful and explained what my car needed and why. I have little knowledge of cars and find it helpful when the staff explains things thoroughly. She did a nice job. More

by andycool
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Jan 29, 2013 -

Meade Lexus of Lakeside responded

Thank you for summarizing your recent experience in our service department. We are extremely appreciative that you continue to choose Meade Lexus and hope you'll stop by for a nice hot cup of coffee or a snack anytime!

January 23, 2013

Great staff. Got a great price on the car I wanted and they had it delivered really quickly. Dennis was great to work with. It's a little further from my house than I liked, but not bad considering I go More

by MaximusDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell
Jan 29, 2013 -

Meade Lexus of Lakeside responded

We're delighted to hear you had a positive experience with Dennis--thank you for sharing your thoughts, we really appreciate it!

January 19, 2013

brought my SUV for bulb change..was recommended $2000 repairs. it was a shocker!. the bill says "customer requested battery change" fact: i was told the battery is not holding power and i need to change More

by mguthikonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Jan 31, 2013 -

Meade Lexus of Lakeside responded

Thank you for sharing your feedback. Chris will be calling you if he hasn't already to fully address any pricing concerns you might have had and to clarify any questions. We thank you for choosing Meade Lexus!

January 18, 2013

In all our years buying cars, Charlie was our best experience with a salesperson. He is knowledgeable, courteous, yet friendly and funny. He listened to our needs, didn't pressure us, answered all o More

by basimleda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Treba
Jan 29, 2013 -

Meade Lexus of Lakeside responded

Thank you for such a great review! We loved reading your feedback and just wish more of us could have met your adorable two your old! :) We're here to answer your questions any time, and are always beyond pleased to do so. Congratulations to you both on your new vehicle and many thank yous from all of us here for making us your preferred dealer. Have a wonderful day!

January 16, 2013

My service visit was for 35,000 miles; a check up and tire rotation only. Everything went smooth and efficient which it always has. I think the price is a bit excessive for the work performed...tire ro More

by rpschafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman, Chris Coleman
Jan 29, 2013 -

Meade Lexus of Lakeside responded

Thank you for taking a minute to share your thoughts, we certainly value your feedback as it helps us to continually improve. Thank you also for being a customer and have a great day!

January 15, 2013

This service agent was curtious and supportive. I had collision a week ago and had a few sensors disfunction. Chris help reprogram the windows. The other required more time. More

by akeshvani
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman, Chris Coleman
Jan 29, 2013 -

Meade Lexus of Lakeside responded

We hope everyone involved in the collision was okay! Thank you for taking a moment out of your busy day to share some quick thoughts about your experience, and please feel free to contact us if there is anything else we can do. Wishing you nothing but safe travels in the future!

January 11, 2013

I and my wife were impressed with the degree of care and respect shown to us when we needed to return our car to be sevriced.we have not expericned the degree of true concern for us to have a good experienc More

by dr back
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell, Lindsay Cottrell
Jan 29, 2013 -

Meade Lexus of Lakeside responded

It is our absolute pleasure to provide a positive experience in any way possible, and we thank you and your wife for the opportunity to assist with your vehicle needs. Have a wonderful day!

January 11, 2013

Lindsay is my favorite service rep! I had a bad experience with the mechanic's poor peformance a little over a year ago, but decided to stick with this dealership primarily due to Lindsay's energy More

by Lindsay111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell, Lindsay Cottrell
Jan 29, 2013 -

Meade Lexus of Lakeside responded

While we're certainly pleased to hear how happy you are with Lindsay, we apologize for the less-than-optimal experience you had a year ago. If you have any concerns with any service you receive moving forward, please do not hesitate to contact us so we can look into any issues immediately. Our primary goal is not only meet, but to exceed your expectations during every experience with our dealership and staff. And we are greatly appreciative for the opportunity to earn your trust and business in the future. Thank you for sharing and for choosing Meade Lexus!

January 10, 2013

Charlie's professionalism and handling every meeting with us was outstanding. He was friendly, courteous and helpful. He's very knowledgable and knows his product and inventory well. More

by Christine Lias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Treba, Charlie Treba
Jan 10, 2013 -

Meade Lexus of Lakeside responded

Thank you for taking the time to share some quick thoughts about your experience! Charlie is a great sales professional and is always happy to help in any way he can. Thank you again for choosing Meade Lexus and have a great day!

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