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Meade Lexus of Lakeside

Utica, MI

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941 Reviews

45001 Northpointe Boulevard

Utica, MI

48315

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Showing 941 reviews

February 28, 2013

Chris Coleman is the best. He always makes my service experience easy. The loaner vehicle make it so convenient to have service on my vehicle. More

by Jessicap12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Mar 06, 2013 -

Meade Lexus of Lakeside responded

We're delighted to hear that! A stress-free and enjoyable experience is always our goal, and we look forward to providing convenience for every future visit as well!

February 27, 2013

Excellent, patient customer service. I started looking into the purchase of a Lexus ES in October 2012. After some very bad experiences at other Lexus dealerships, I encountered Dennis Mitchell through a More

by ccrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell
Feb 27, 2013 -

Meade Lexus of Lakeside responded

Congratulations on your new Lexus and welcome to the start of your Meade Lexus Ownership Experience! Thank you for allowing Dennis Mitchell and Meade Lexus the opportunity to earn your trust, and we look forward to providing you with an equally enjoyable and high-quality experience in the future as well. Have a great day!

February 21, 2013

I have had the pleasure of working with Lindsay & Chris both are very knowledgable, professional and courteous..It is always a pleasant experience when i bring my car in for service. More

by tonimp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman, Lindsay Cottrell
Feb 26, 2013 -

Meade Lexus of Lakeside responded

So glad to hear it! Thank you for sharing!

February 20, 2013

Always great serivce from Chris. I didn't have an appointment, but everything was taken care of perfectly. I have always had great service at Meade Lexus of Lakeside. More

by jvstuart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Feb 20, 2013 -

Meade Lexus of Lakeside responded

Thank you for choosing Meade Lexus of Lakeside and we look forward to seeing you again soon! Have a wonderful day!

February 20, 2013

Dennis is a great salesman and went above & beyond to help me with leasing a new car. He informed me of the lease buyback deal that put me into a new car AND saved me money! More

by hiltunen24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell
Feb 20, 2013 -

Meade Lexus of Lakeside responded

Fantastic feedback! We're thrilled about your savings and would like to congratulate you on your new vehicle!

February 13, 2013

Charlie was very professional and engaging with a great personality. He demonstrated excellent sales skills and product knowledge. He spent considerable time finding the perfect car, skilfully nogotiating More

by suddenconf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Treba
Feb 14, 2013 -

Meade Lexus of Lakeside responded

We're so pleased to hear about your satisfactory experience with Charlie and Meade Lexus! Just a reminder, we are delighted to offer Owner Welcome Wednesdays every week where all customers are welcome to join us for a snack and to learn more about their vehicle's features and technologies. Thank you for choosing Meade Lexus and we hope to see you again soon!

February 12, 2013

We have always been extremely satisfied with the service department at Meade.. The work is done to our satisfaction and our vehicles are returned to us clean and ready to go. We enjoy working with our rep More

by Slucido
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Feb 14, 2013 -

Meade Lexus of Lakeside responded

We are humbled by your comments and are so thankful you took a moment out of your busy schedule to share them! We look forward to continue being of the highest quality service to you and hope you know how much we value your business and trust. Thank you again and have a wonderful day!

February 08, 2013

A great attitude, quality of works, warm and friend feeling, clear explanation. The price is a kind high. I guess a quality of service costing the money. I really like the work they did on my vehicles More

by xuanyulexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Feb 08, 2013 -

Meade Lexus of Lakeside responded

We appreciate your feedback--thank you for being a Meade Lexus customer!

February 08, 2013

I HAVE BEEN BUYING CARS AT LAKESIDE SINCE 1992-- THEY HAVE THE BEST SALES STAFF----DENNIS M.-- BEST SERVICE PEOPLE LINDSAY@ CHRIS -- BEST PARTS TIM@ IRV @ BY FAR THE VERY BEST MECH. DON@MIKE More

by WILLOWSJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DENNIS( SALES) LINDSAY@ CHRIS (SERVICE ) TIM (PARTS) DON@MIKE(REPAIRS), Dennis Mitchell, Lindsay Cottrell
Feb 08, 2013 -

Meade Lexus of Lakeside responded

We're so extremely lucky to have customers returning to us for more than 20 years! Thanks so much for your "best" employee recommendations--we are proud to say we have the BEST customers also! Our sincerest gratitude for your patronage for such a great deal of time--your support is invaluable and your words are appreciated. Thank you again!

February 07, 2013

I have been taking our cars to Meade Lexus of Lakeside since we have lived in Michigan (over 13 years). We have three Lexus vehicles. I finally talked my brother into buying a Lexus. He lives in Ohio and More

by KimBennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Feb 07, 2013 -

Meade Lexus of Lakeside responded

Hi Kim! First, all of us at Meade Lexus would like to take a moment to thank you for being such a long-time valued customer whose support and enthusiasm for the brand reminds us why we love what we do here! Second, while we're delighted to hear you're satisfied with your experience, we're sorry to hear that your brother isn't equally happy with his experience thus far. Hopefully he can share his concerns/feedback with his Lexus team near him also and, in turn, enjoy more positive results. Our customer feedback helps us to continually improve in an attempt to make your ownership experience the best it can possibly be, and we appreciate your thorough thought-sharing to help us do just that. We hope to see you at our next Customer Appreciation Breakfast (the first Saturday of every month at Meade Lexus) and drive safe in the meantime!

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