
Meade Lexus of Lakeside
Utica, MI

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Our experience with Meade Lexus of Lakeside began in 2006 with our first vehicle purchase and continues as the first vehicle has been passed down within the family and a new 2013 RX350 purchased a couple of with our first vehicle purchase and continues as the first vehicle has been passed down within the family and a new 2013 RX350 purchased a couple of weeks ago. We have been very satisfied with the excellent customer service from both the sales & service departments over the years. Lexus products speak for themselves with quality & safety ratings but it is the customer service of Meade Lexus that really puts the entire product/experience in a category above the competition. We hope to continue a relationship with this dealership and staff for many years to come. More
They went out of their way with a loaner while my car was under repair and then when I decided to purchase new, they extended the loaner while we worked on a deal. under repair and then when I decided to purchase new, they extended the loaner while we worked on a deal. More
Bought our 5th Lexus from this dealership, the last two being CPO vehicles. Just got a 2011 RX-350 and we love it. Meade Lexus has always been great to work with. Met Dennis at the Auto show and he was being CPO vehicles. Just got a 2011 RX-350 and we love it. Meade Lexus has always been great to work with. Met Dennis at the Auto show and he was my first contact by phone on this purchase. When we arrived to look at the CPO vehicle that night, Dennis was tied up with another customer so Charlie worked with us. Unfortunately, the vehicle we came see had been allowed to go home with a staff member. That was annoying but Charlie showed us another vehicle that we liked even better. He was great that night. We decided upon that vehicle later that week and solidified the deal with Dennis that weekend. We continue to like the sales and service we get at Meade Lexus and would recommend the dealer, Dennis and Charlie to others. More
The service was very friendly. Everyone is always so accommodating. The location is convenient as well. I don't seem to ever have a problem once car has been returned. accommodating. The location is convenient as well. I don't seem to ever have a problem once car has been returned. More
Salesman, Paul Gonic, responded to my website inquiry and was exceptionally accommodating, polite, helpful and personable. Made the deal very easy for me. Brought a model to my home for a test drive before was exceptionally accommodating, polite, helpful and personable. Made the deal very easy for me. Brought a model to my home for a test drive before getting the car of my choice, which was unavailable then. Brought the paperwork and delivered the new vehicle to me. This was the most pleasant car purchase I've experienced in over 40 years of purchasing. I highly recommend the dealership and especially Paul. More
Paul was very friendly and patient. Explained and demonstrated all the features of RX350 and ES300H cars we were looking. Overall it was very good experience. demonstrated all the features of RX350 and ES300H cars we were looking. Overall it was very good experience. More
Dennis was extremely helpful and friendly. He made our new car shopping process such a pleasure. Special thanks to Keith for the surprise pink Lexus teddy bear and a big red bow! They certainly added ex new car shopping process such a pleasure. Special thanks to Keith for the surprise pink Lexus teddy bear and a big red bow! They certainly added excitement to our experience. We highly recommend Meade Lexus. Russ & Ting Shephard More
Service was excellent in everyway and your employe Ms. Lindsay Cicciarelli was a perfect representive for Meade Lexus. I willbe back for service in the future. Thank you, Richard Schoenherr Lindsay Cicciarelli was a perfect representive for Meade Lexus. I willbe back for service in the future. Thank you, Richard Schoenherr More
Love the dealership. This is my 4th vehicle. Great service! Chris does a great job for me. I feel like he listens to and addresses my concerns service! Chris does a great job for me. I feel like he listens to and addresses my concerns More