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Meade Lexus of Lakeside

Utica, MI

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941 Reviews

45001 Northpointe Boulevard

Utica, MI

48315

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Showing 941 reviews

March 27, 2013

Lindsay Cottrell took care of my vehicle service today..... love the deanship...have been going there for years....owned a lexus for more than 10 years....very friendly dealership. will always go t More

by VijayaKanumilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Mar 29, 2013 -

Meade Lexus of Lakeside responded

We appreciate your feedback and thank you for choosing Meade Lexus for your vehicle needs!

March 27, 2013

I called Lindsey and left her a voice mail to schedule an oil change. She called me back a short time later and was able to have me come in that very same day. I was very impressed with the professionalism More

by cldimitry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Mar 29, 2013 -

Meade Lexus of Lakeside responded

Thank you for giving Meade Lexus and our staff the opportunity to earn your trust! It will be our goal to make sure you continue to fully enjoy your Lexus ownership experience, and we hope you will continue to be impressed. Please share your feedback or concerns with us at any point in time and we will be delighted to assist!

March 26, 2013

This is my second lease from Lakeside Lexus. Dennis Mitchell is awesome. I have a uniqe situation and Dennis was very accomodating as I was consideirng this new lease.. The service is great but the p More

by MSUROCKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell
Mar 28, 2013 -

Meade Lexus of Lakeside responded

On behalf of Dennis and all of us at Meade Lexus, thank YOU! We are grateful for your review and business, but more importantly, thankful for continuing to have you as an active part of the Meade Lexus family. Please don't ever hesitate to contact us if there is anything we can assist with and we wish you all the best until then!

March 25, 2013

I worked with Paul Gonic for my new car. I was initially not sure of buying a Lexus, but Paul gave me a pretty good deal on the new 2013 Lexus IS 250. Paul is a great salesman and went above & beyond to hel More

by vikrantnaik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2013 -

Meade Lexus of Lakeside responded

First, welcome to the Meade Lexus family--it's an absolute pleasure to have you as a customer! Second, we really appreciate you sharing your experience and how it went from uncertainty to being highly impressed. We look forward to continuing an incredibly enjoyable ownership experience for you and please know we are here anytime for any questions, concerns, or needs you might have along the way. Congratulations on your new IS and enjoy your drives!

March 25, 2013

I met Mr. Mitchell at the front door. He welcomed me to the dealership and assisted me with the purchase. He was very knowledgeable and friendly. Mr. Mitchell made the purchasing experience fun and enjoyab More

by jillscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell
Mar 28, 2013 -

Meade Lexus of Lakeside responded

We're so happy to hear you enjoyed the purchase experience, and we will absolutely work toward making sure the ownership experience is equally as enjoyable (if not more so:). Please also consider joining us for one of our monthly Customer Appreciation Breakfasts, held the first Saturday of every month, and we hope to see you soon!

March 22, 2013

I wish reasonable service rates were available so I am more willing to have my car serviced through here. I will highly reconsider it then should it be feasible. I appreciate any kind of discount offered. More

by cherlyperl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Mar 28, 2013 -

Meade Lexus of Lakeside responded

We appreciate your comments and suggestions--thank you for taking a minute to share them with us. We do often post service specials on our website, on our free iPhone and Android apps, in our monthly email newsletter, on our Facebook and Twitter pages, and on our FourSquare page--so please check these outlets often to locate a special offer that might be of interest to you. Hopefully those will help and thank you again!

March 21, 2013

I have been a Lexus owner for over 10 yrs with Lexus of Lakeside being my preferred dealership for service. The staff has always been friendly, helpful, and accommodating with all of my requests. I would More

by wap190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Mar 28, 2013 -

Meade Lexus of Lakeside responded

Thank you, and we certainly plan on it! We appreciate the review and hope you have a great week!

March 19, 2013

I had the best experience buying a car I have ever had. I worked with Charlie Treba and from the first call to the last call when he told me my car was in from being shipped he was outstanding. I will sen More

by mrgranzo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Treba
Mar 21, 2013 -

Meade Lexus of Lakeside responded

We loved reading about your "outstanding" experience and are beyond thrilled that we were able to create such an enjoyable process for our equally outstanding customer! We hope to see you again soon, whether it's to assist with any additional vehicle needs or simply to say hi during one of our Customer Appreciation Breakfasts on the first Saturday of every month. We wish you the best in the meantime!

March 18, 2013

We stopped in looking for a specific type of used car on a Saturday afternoon. Charles Treba met us and was very good at answering all of our questions and directing us to the car we ended up buying that da More

by cmicoff26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Treba
Mar 21, 2013 -

Meade Lexus of Lakeside responded

We're pleased to hear that you enjoyed Charlie's service, and would like to congratulate you on your new vehicle! Charlie, or any other member of our staff, is always here to answer any future questions you might have also, so please never hesitate to reach out to us when we can assist. Thank you again and have a great day!

March 18, 2013

Excellent communication and service! I was little hesitate about having service done to my wife's Lexus 330 because of bad experience else where. Set appointment with Chris Colemen of mead lexus of u More

by skbat
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Mar 21, 2013 -

Meade Lexus of Lakeside responded

We are sorry to hear you had a bad experience in the past, but we are thankful we had the opportunity to provide you with a more enjoyable experience that is more in line with the Lexus quality that you both deserve. Thank you for giving us that chance to earn your trust and please don't hesitate to reach out to us if we can assist in any other way!

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