
Meade Lexus of Lakeside
Utica, MI

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Today's visit was consistent with all of my others...greeted at my car before I can get out of it, sit down at a desk and review needs, and then seemlessly pick up your loaner, if requested, wh others...greeted at my car before I can get out of it, sit down at a desk and review needs, and then seemlessly pick up your loaner, if requested, which is right out the door. Then just leave, but not before getting a nice cup of coffee. Total time, not more than 10 minutes. Never any waiting, advisor always friendly. Also, you always get a progress cal later in the day. Cannot ask for much more than that !! More
Larry was wonderful to work with. He offered helpful suggestions and was very honest. He went above and beyond to ensure that I was happy and comfortable with this purchase and experience. I would sugge suggestions and was very honest. He went above and beyond to ensure that I was happy and comfortable with this purchase and experience. I would suggest working with Larry and will look for him in the future when I am looking for a vehicle. More
Paul was a very personable and knowlegeable regarding the Lexus offerings. He took the time to listen to my needs and helped select the vehicle that best suited my purpose, then explained and demonstrated a Lexus offerings. He took the time to listen to my needs and helped select the vehicle that best suited my purpose, then explained and demonstrated all the features thoroughly. More
Very good service and the staff is very knowledgeable and friendly. Easy to set up service appointments. Free car washes if you lease your vehicle with them!!! friendly. Easy to set up service appointments. Free car washes if you lease your vehicle with them!!! More
Larry was very easy to work with. I test drove vehicles at several other dealers, but the customer service at Meade Lexus was the strongest factor in opting to buy from them rather than a competitor. My se at several other dealers, but the customer service at Meade Lexus was the strongest factor in opting to buy from them rather than a competitor. My service visits since the purchase have gone smoothly. More
Paul met us like we were old friends and he was there to make sure we were thrilled with our purchase. He was fair, leveled with us about the price we were paying and upon delivery, he spent an extended ti make sure we were thrilled with our purchase. He was fair, leveled with us about the price we were paying and upon delivery, he spent an extended time making sure we understood how the entire auto worked, that we could stop in any time for further help or a refresher course on any of the technologies or just to chat. The paperwork was all explained and our questions were all answered. I would recommend Paul Gonic to all my friends. More
i bought my from this dealership in nov. of 2003 and regularly came for repairs every year and never had any problems I definetly recommend this place to anybody. regularly came for repairs every year and never had any problems I definetly recommend this place to anybody. More
excellent service, great customer service, very friendly staff. I always have great experience every time I visit the dealership for service. Thanks for your great help. staff. I always have great experience every time I visit the dealership for service. Thanks for your great help. More
Everyone at Meade Lexus is friendly and helpful. I have never had an unhappy experience or been unhappy with customer service or quality of work since coming to Meade Lexus. They create a good experience. never had an unhappy experience or been unhappy with customer service or quality of work since coming to Meade Lexus. They create a good experience. More
Chris is very straightforward and honest with his assessment and tech's findings. He was very timely with his phone calls and updates keeping me abreast of the duration of the repairs and associated assessment and tech's findings. He was very timely with his phone calls and updates keeping me abreast of the duration of the repairs and associated costs. More