Meade Lexus of Lakeside

Easy to get appointments. Fast service. Waiting area provided with coffee and other refreshments. Bathroom is clean. Staff is friendly. Staff has knowledge. Quality work. provided with coffee and other refreshments. Bathroom is clean. Staff is friendly. Staff has knowledge. Quality work. More

Richard is the best. Consistently delivers on promises that are big to begin with. Richard's service combined with the quality of the Lexus brand continue to earn our family's repeated business. that are big to begin with. Richard's service combined with the quality of the Lexus brand continue to earn our family's repeated business. More

Over the last 14 years my wife and I have bought or leased five cars from Richard. We trust Richard to negotiate the best price as well as keep our cars in perfect condition for when we trade them in. leased five cars from Richard. We trust Richard to negotiate the best price as well as keep our cars in perfect condition for when we trade them in. He is client focused and knows his Lexus vehicles. More

When it comes to buying a car, my experiences have been mediocre at best. That is until I bought a Lexus RX-Sport from Mr. Jackson Cheng. I had phoned earlier for an appointment and was scheduled for a v mediocre at best. That is until I bought a Lexus RX-Sport from Mr. Jackson Cheng. I had phoned earlier for an appointment and was scheduled for a visit with Jackson. And as usual, I was indifferent when I entered the dealership at 3 pm on Tuesday, May 28th 2013. Jackson was waiting and immediately greeted me with confidence, yet respect. With a prompt, complimentary offer of cold bottled water, he was onto business. "I want you to test drive multiple cars Mr. Singh, and only after driving will you know what's right for you." Not once did he ask the proverbial "So,.....What's your budget .... or .... What are you driving?" He truly wanted the right car for me. So there we started test driving car after car. GS, ES, RX, and finally the RX-sport it was. I had already driven the RX, yet Jackson insisted the "drive experience may be different for the RX-Sport," and he was correct! It was a lot different. A perfect different! You see, I have two small children and finding the right mix of sportiness and roominess was a must for me. I had test driven Fords, Acuras, Chevys, and done a weekend-drive-thru parking lots of Infinitis, Mercedes and BMWs. And as usual of my "dealer experiences" from the past years, I left those lots with an overwhelming outlook. After selecting the RX-Sport, Jackson introduced me to Mr. Chuck VanGorden. Now, let me take a deep emotion breath and explain to you that this man is one among 100,000. No actually in car sales, he may be the one among one million. Again, Chuck presented himself in a calm, cool, friendly manner. He sat down an showed me five different ways to purchase the car. You read that correctly, five different ways to purchase a car; who'd ever thought! Then he went on a discourse of xxxxxxand con's about each. At one point, I was so impressed I actually stopped and asked him, if "I could do an iphone recording" of his explanation. He agreed and went on with the exegesis. Then he gave me his card, just in case I was interested in round two. After coming home that day and presenting the research to the Chief Operating Officer (my wife), I had made up my mind to purchase the car from Meade Lexus of Lakeside. The COO went on diatrades and critiques but I insisted she meet Chuck and Jackson. Unfortunately, she is a working woman and never ended up meeting the guys. I stopped by on May 30, 2013 and purchased up my new RX-Sport. It has been nothing but a delight. I feel at ease knowing that I have a great car; and I have the support of honest people like Chuck VanGorden and Jackson Cheng, just.....in.......caaaaase....life events and future plans change. I am truly happy, and hope to purchase my future Lexus from Jackson Cheng and Chuck VanGorden. Sincerely, Gurpreet Singh. Happy Customer More

Lindsay Cottrell made my new customer experiance enjoying and pleasurable. Looking forward to future experiances with her. Absolutely love my new Lexus. Thank you for everything. and pleasurable. Looking forward to future experiances with her. Absolutely love my new Lexus. Thank you for everything. More

I have been working with Lindsay for the last 3 years, I believe. Lindsay has always been available and given me good information. She has advised me of mechanical problems which we have discussed as to h believe. Lindsay has always been available and given me good information. She has advised me of mechanical problems which we have discussed as to how necessary repair work was before I made a decision to have the work done. Lindsay never pressured me which I appreciated.. I would eagerly recommend her for a good, reliable, honest service rep. More

Lindsay was so easy to work with- she explained everything clearly and made sure I knew what to expect. She was friendly and professional and I look forward to working with her in the future! everything clearly and made sure I knew what to expect. She was friendly and professional and I look forward to working with her in the future! More

Chris was very informative and gave excellent customer service to me during my visit. He always figures out exactly what my car needs to keep it running the way it should and I appreciate his help. service to me during my visit. He always figures out exactly what my car needs to keep it running the way it should and I appreciate his help. More

Lindsay has been great to work with. Very courteous with her time. She is quite prompt with her response time and explains everything in great detail. I would highly recommend working with her. John her time. She is quite prompt with her response time and explains everything in great detail. I would highly recommend working with her. John More

this is my second Lexus, the service dept is why I bought the second one,great service always, friendly, clean environment, good service hours, informative staff !!! the second one,great service always, friendly, clean environment, good service hours, informative staff !!! More