
Meade Lexus of Lakeside
Utica, MI

Filter Reviews by Keyword
By Type
Showing 941 reviews
The dealership environment is inviting. I was given a chance to drive a Lexus ES all by myself, had a chance to try all the functions and manuvers. I did research on targeted vehicle online, the reviews chance to drive a Lexus ES all by myself, had a chance to try all the functions and manuvers. I did research on targeted vehicle online, the reviews are good but I have to drive for myself to experience. we were offered drinks while waiting by the receptionist. The sales person, larry Lauer, were very friendly and explained vehicle packages, features and MSRP, also given different finance options. without too much of negotiation I felt I was offered a good price to buy. on the deliver day, Ray, the techical person explained all functions and offered contact information for future questions. More
Excellent service everything was completed on time. Everyone was helpful. I got back a bit early and was able to have a cup of coffee and waited only a few minutes. Everyone was helpful. I got back a bit early and was able to have a cup of coffee and waited only a few minutes. More
No purchase experience is easier or more luxurious than buying a Lexus from Meade Lakeside and Richard Sterr. Not even an impulse buy at the grocery market checkout is as pain-free simple. I never have to buying a Lexus from Meade Lakeside and Richard Sterr. Not even an impulse buy at the grocery market checkout is as pain-free simple. I never have to think about buying a car. Richard calls me, asks if I'm ready, I pick a color, drop by the next day, sign some papers and am on my way in 30 minutes or less. Not a drop of buyer's remorse once, in 4 experiences. I bet, between me and my husband, we've told over 100 people the story of how Richard won my business after years of being a loyal GM customer. Consummate, mind-reading, no-xx, professional. Please, please Richard, keep selling vehicles - I don't know what I would do if you switched to mortgages or securities! More
I always love bringing my Lexus in for service! Lindsay is always very helpful and professional. I would recommend this dealership service to any Lexus owner. is always very helpful and professional. I would recommend this dealership service to any Lexus owner. More
Overall the service I recieved was excellent and I am very satisfied with not only the quality of the work performed but also the short length of time in which it took to be completed. very satisfied with not only the quality of the work performed but also the short length of time in which it took to be completed. More
Chris Coleman is by far the most helpful, professional, and nice customer service oriented individual that I’ve ever encountered. This deserves something for continued great work. He’s always friendly and and nice customer service oriented individual that I’ve ever encountered. This deserves something for continued great work. He’s always friendly and is ready to answer any questions, and most importantly, is always willing to go above and beyond for the customer. More
The loaner vehicle option is good, but would have been nice if the loaner car was cleaned before it was given to me. Overall experience is good. nice if the loaner car was cleaned before it was given to me. Overall experience is good. More
We were certainly impressed with Larry Lauer. He was very knowledgable, patient in answering all our questions and knows his product well. He was very helpful in explaining the electronic system to two senio knowledgable, patient in answering all our questions and knows his product well. He was very helpful in explaining the electronic system to two seniors, and we appreciate it very much. He left us with the knowledge that we could come to him any time we had questions or concerns about the workings of our beautiful new Lexus. We would definitely recommend Meade Lexus and Larry Lauer to any of our friends. More
Great service and friendly staff! Cars are very comfortable and reliable. I've had my RX for 4 years now without any trouble. Would highly recommend. comfortable and reliable. I've had my RX for 4 years now without any trouble. Would highly recommend. More