
Meade Lexus of Lakeside
Utica, MI

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Always a great experience at this dealership. They always do what they say they will and exceed my expectations. I would highly recommend. Great job! always do what they say they will and exceed my expectations. I would highly recommend. Great job! More
The employee was very knowledgable about the services I needed for my vehicle. I will defiantly refer people to this dealership. I will defiantly come here for service. needed for my vehicle. I will defiantly refer people to this dealership. I will defiantly come here for service. More
My experience with Meade Lexus of Lakeside, specifically Chris Coleman was fantastic. My Lexus RX300 needed its transmission replaced which is a large service job. During my serving Chris provided a loaner Chris Coleman was fantastic. My Lexus RX300 needed its transmission replaced which is a large service job. During my serving Chris provided a loaner car for the duration of my service and kept me fully informed on the status of my car. Also, during my time at the dealership, the people in the service department were all very polite and friendly. Thank you Chris and Meade Lexus for your professionalism More
Waited 45 minutes for a scheduled oil change and when I want out to see if it had been done the work was not even started after the service person told me it would take 45 minutes to get it done. A MCdon want out to see if it had been done the work was not even started after the service person told me it would take 45 minutes to get it done. A MCdonalds could change my oil faster than these peaple!! do yuor self a favor go some where else!! More
Very helpful and friendly customer service. Work was done in a timely fashion and I am completely satisfied with the services rendered. I would recommend this dealership to my family and friends. done in a timely fashion and I am completely satisfied with the services rendered. I would recommend this dealership to my family and friends. More
Lindsay has always taken great care of my service needs. I have never had to worry about any services. She's very courteous and knowledgeable. I have never had to worry about any services. She's very courteous and knowledgeable. More
Friendly sales person, professional attitude, good deal on the car! We will recommend Charlie to all our friends, who are looking for the car. He made this process very enjoyable ! on the car! We will recommend Charlie to all our friends, who are looking for the car. He made this process very enjoyable ! More
My experience from the moment I stopped in the Meade Lexus dealership was one of warmth, service, product knowledge, and an interest in meeting my needs with regard to a new vehicle. I was greeted with Lexus dealership was one of warmth, service, product knowledge, and an interest in meeting my needs with regard to a new vehicle. I was greeted within a couple of minutes when I was outside looking at a vehicle, and in a car doing an initial test drive within ten to fifteen minutes. The sales person, Jason Cheng, and general manager Jeff were interested in working with me, and told me they would provide outstanding customer service. To my surprise, since it is unusual now days, they followed through on every promise, recommended the car they believed would best fit my needs and personality, and 8 days later I drove away in it. I am more than satisfied, and love the vehicle - the Lexus 350 ES. The dealership is beautiful, coffee out on the counter - as well as tea and water which displays hospitality and customer service. Jason Cheng did an outstanding job, and communication was prompt and helpful at all times. Karen Harris August 22, 2013 More
Chris Coleman has been my service rep. virtually every time I have brought my car in for either maintenance or special service, He is always extremely professional and attentive. I like the fact that we time I have brought my car in for either maintenance or special service, He is always extremely professional and attentive. I like the fact that we have developed a good business relationship and the fact that he explains everything in detail when it is determined that I may need extra service when I am in for a routine maintenance. When I call and say my name this is "Christine Delvecchio" I have never once been asked 'who"? Even with a last name that is difficult to spell...I always feel as though Chris knows me Bringing a car into a dealership or anywhere for that matter used to cause anxiety for me. Meade Lexus and specifically Chris Coleman have cured me of THAT fear. So, Thank you. Christine Delvecchio PS...Normally I would NOT bother to fill out a survey like this especially when considering step 4 ( Which is annoying, because I'm being forced to create an account)...I was tempted to click out of the page when I arrived at that step! I guess its a fair exchange for the service that I receive ...I hope this helps you to recognize an outstanding employee! More
My wife was looking for a Lexus rx350 with some options she want. Dennis was very helpful and friendly. We leased a one we liked with the help of Dennis. The overall experience is very good. The most impor she want. Dennis was very helpful and friendly. We leased a one we liked with the help of Dennis. The overall experience is very good. The most important is my wife like the car. More