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Meade Lexus of Lakeside

Utica, MI

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941 Reviews

45001 Northpointe Boulevard

Utica, MI

48315

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Showing 941 reviews

August 30, 2013

Always a great experience at this dealership. They always do what they say they will and exceed my expectations. I would highly recommend. Great job! More

by Johnston33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Aug 30, 2013 -

Meade Lexus of Lakeside responded

Thanks for the review!

August 30, 2013

The employee was very knowledgable about the services I needed for my vehicle. I will defiantly refer people to this dealership. I will defiantly come here for service. More

by bbmeg84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Sep 03, 2013 -

Meade Lexus of Lakeside responded

Thanks for the review!

August 28, 2013

My experience with Meade Lexus of Lakeside, specifically Chris Coleman was fantastic. My Lexus RX300 needed its transmission replaced which is a large service job. During my serving Chris provided a loaner More

by tedkan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Aug 30, 2013 -

Meade Lexus of Lakeside responded

Thank you for taking the time to tell us about your experience. Have a wonderful Labor Day weekend!

August 27, 2013

Waited 45 minutes for a scheduled oil change and when I want out to see if it had been done the work was not even started after the service person told me it would take 45 minutes to get it done. A MCdon More

by sport68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not listed
Aug 28, 2013 -

Meade Lexus of Lakeside responded

We are sorry to hear that your service experience was less than satisfactory. We would certainly like to look into this situation further and have management review your concerns. Please contact Adam Stanton, Service Manager at 248-372-7105 or astaton@meadelexus.com with additional details about your experience. Our apologies again for your unsatisfactory experience and we look forward to the opportunity to earn back your trust and faith in Meade Lexus.

August 27, 2013

Very helpful and friendly customer service. Work was done in a timely fashion and I am completely satisfied with the services rendered. I would recommend this dealership to my family and friends. More

by sburgess17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Aug 28, 2013 -

Meade Lexus of Lakeside responded

Thank you for your kind words and providing us with your input!

August 23, 2013

Lindsay has always taken great care of my service needs. I have never had to worry about any services. She's very courteous and knowledgeable. More

by Niecey777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Aug 28, 2013 -

Meade Lexus of Lakeside responded

Thanks so much for sharing your comments! Have a great day!

August 22, 2013

Friendly sales person, professional attitude, good deal on the car! We will recommend Charlie to all our friends, who are looking for the car. He made this process very enjoyable ! More

by Olgaslexus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Treba, Charlie Treba
Aug 22, 2013 -

Meade Lexus of Lakeside responded

We're so grateful to have such great customers--congratulations on your car and thanks so much for your review!

August 22, 2013

My experience from the moment I stopped in the Meade Lexus dealership was one of warmth, service, product knowledge, and an interest in meeting my needs with regard to a new vehicle. I was greeted with More

by kharris042
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Cheng
Aug 22, 2013 -

kharris042 responded

I am moving too fast today - Jackson Cheng - not Jason! So sorry!

August 20, 2013

Chris Coleman has been my service rep. virtually every time I have brought my car in for either maintenance or special service, He is always extremely professional and attentive. I like the fact that we More

by Chrisitne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Aug 21, 2013 -

Meade Lexus of Lakeside responded

Good Morning, Christine- Thanks so much for taking a moment to express your thoughts about your experiences with Chris and Meade Lexus of Lakeside. We couldn't be happier that he makes you feel so at ease with the vehicle service process and we are grateful for the opportunity to continue to assist with your vehicle needs. We do apologize for the frustration you encountered during the review-writing process, though. While we understand reservations about creating accounts nowadays, it is unfortunately necessary on such high-quality review sites to prevent spammed reviews/comments and to assure profile page visitors that the information they are viewing has been verified and is legitimate. Please know your email address will not be shared or used for any other reason than to verify your review. We thank you so much again, however, for completing the process despite this and for being such a valued customer. We hope you'll join us at an upcoming Customer Appreciation Breakfast on the first Saturday morning of each month and we will see you soon!

August 18, 2013

My wife was looking for a Lexus rx350 with some options she want. Dennis was very helpful and friendly. We leased a one we liked with the help of Dennis. The overall experience is very good. The most impor More

by Haifanlexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell
Aug 19, 2013 -

Meade Lexus of Lakeside responded

Thanks so much for sharing your comments!

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