
Meade Lexus of Lakeside
Utica, MI

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The price is ok, the service is pretty good, and the employee is very friendly and helpful. She explained the problem of my car in details. Overall, I am happy. employee is very friendly and helpful. She explained the problem of my car in details. Overall, I am happy. More
Larry was friendly, reasonable and professional. Overall good service from the dealership . Larry provided good explanation of car's features, operations, switches , buttons etc. Recommends to friends. good service from the dealership . Larry provided good explanation of car's features, operations, switches , buttons etc. Recommends to friends. More
I am so happy that I chose to stop by Meade Lexus during my car search. Although I had never previously considered driving a Lexus, my experience at the dealership, especially with Jackson Cheng, made me re my car search. Although I had never previously considered driving a Lexus, my experience at the dealership, especially with Jackson Cheng, made me realize that Lexus offers amazing vehicles of such high quality. Jackson not only made my Dad and I feel welcome at the dealership, but also strove to find the exact car I was looking for, at the best possible price. He is not your typical car salesman in any regard, he really cares about his clients and his passion for Lexus truly comes out! I am VERY pleased with my experience and will definitely recommend all my family & friends. More
Dennis Mitchell confirmed why I buy purchase my cars from Lexus. In a world where mediocre seems to be considered acceptable, Dennis proved there are still people out there who go out of their way to help, Lexus. In a world where mediocre seems to be considered acceptable, Dennis proved there are still people out there who go out of their way to help, even after the sale is final. I am always in a hurry...squeezing too many tasks into a day, and the day I purchased my vehicle was no different. I forgot to bring the title for the Lexus I was trading in. I also did not think to remove an expensive I-Pod attachment, and my family was not happy about that. When I went home and looked in the folder that contains all the titles for our 3 cars, mine was nowhere to be found. I work out of town, and Dennis made it super easy for me to obtain another title...all I had to do was sign in three places and scan the document back to Dennis. He took care of the rest, which helped me tremendously on a very busy travel day. He also arranged for me to retrieve my I-Pod attachment, and my son is thrilled to know he will enjoy it in his car. Thank you, Dennis for your understanding and help! More
It was well worth the 900 mile journey to buy a car from Meade Lexus. No gimmicks, no hassles. Brian picked me up at the train station even after I missed my preferred stop. The car was everything it was sa Meade Lexus. No gimmicks, no hassles. Brian picked me up at the train station even after I missed my preferred stop. The car was everything it was said to be and more. He even disclosed some tiny imperfections BEFORE I made the trip. Honesty a valuable thing in this day and age. I am very happy with this car as well as the transaction. More
Jackson's immediate response to our only form of communication, the telephone was very impressive. His effort to satisfy our needs is truly appreciated. His attitude towards us, a future customer communication, the telephone was very impressive. His effort to satisfy our needs is truly appreciated. His attitude towards us, a future customer was very dignifying. More
Meade Lexus of Lakeside is hands down the best dealership that I've dealt with in metro Detroit over the last 25 years. They truly understand the concept of customer service. Keep up the great work! that I've dealt with in metro Detroit over the last 25 years. They truly understand the concept of customer service. Keep up the great work! More
It's doesn't get any better than Jackson! He is simply the best!! Jackson, I just want to thanks you so much for the AWESOME SERVICE and follow-up, you took the time to explain everything to me in simply the best!! Jackson, I just want to thanks you so much for the AWESOME SERVICE and follow-up, you took the time to explain everything to me in detail, you made this whole transaction seem so easy. I will recommend you Jackson to anyone looking to purchase a Lexus. Thanks Again. More
Hello Tony, I just wanted to write you a quick note Hello Tony, I just wanted to write you a quick note to thank your for your honesty and dedication while selling us my new car last week. It’s all Hello Tony, I just wanted to write you a quick note to thank your for your honesty and dedication while selling us my new car last week. It’s all too common to run into obnoxious car salesmen who only want to get your signature and their commission as fast as possible, but you've helped to redefine the stereotype. You were even the first one to approach me in the dealership with kindness while not even realizing how much that meant to me. Thank you so much for answering all of my questions honestly, and for making that five-hour process a joyful and very fun filled experience. I'm happy with the car we purchased, and even the purchase price. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you Tank, LOL. My husband purchased a huge red bow to place on my new car for my 50th birthday party next month. Trying to keep it a surprise from everyone is getting very hard.You can be sure that if I have any friends or family members looking to buy new cars in the future, I'll be sending them to Mead Lexus Lakeside, and telling them to ask for Tony Smetanka. Thanks again. Sincerely, Deanna Strong More
I had a wonderful experience at Meade Lexus from the moment I walked in the door. I was greeted immediately by my salesman. He was patient and answered all of my questions along the way. moment I walked in the door. I was greeted immediately by my salesman. He was patient and answered all of my questions along the way. More