Back

Meade Lexus of Lakeside

Utica, MI

not yet
rated
941 Reviews

45001 Northpointe Boulevard

Utica, MI

48315

Directions

By Type

Showing 941 reviews

February 10, 2014

The price is ok, the service is pretty good, and the employee is very friendly and helpful. She explained the problem of my car in details. Overall, I am happy. More

by mylexus2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Militello
Apr 04, 2014 -

Meade Lexus of Lakeside responded

We appreciate your review, thank you for sharing.

February 10, 2014

Larry was friendly, reasonable and professional. Overall good service from the dealership . Larry provided good explanation of car's features, operations, switches , buttons etc. Recommends to friends. More

by Jaimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lauer
Apr 04, 2014 -

Meade Lexus of Lakeside responded

We appreciate your taking the time to share your thoughts with us!

February 08, 2014

I am so happy that I chose to stop by Meade Lexus during my car search. Although I had never previously considered driving a Lexus, my experience at the dealership, especially with Jackson Cheng, made me re More

by nvengalil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Cheng
Apr 07, 2014 -

Meade Lexus of Lakeside responded

Thank you for the valuable feedback--we really appreciate it! Thank you also for giving us the opportunity to earn your business, and we look forward to maintaining and growing that trust during your Lexus ownership experience with us. Please let us know if there is anything else we can do for you at the moment and we hope you'll visit us again soon (even if it's just for a fresh cup of gourmet coffee when you're passing by:). Have a great day!

February 06, 2014

Dennis Mitchell confirmed why I buy purchase my cars from Lexus. In a world where mediocre seems to be considered acceptable, Dennis proved there are still people out there who go out of their way to help, More

by hsteiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell
Apr 07, 2014 -

Meade Lexus of Lakeside responded

We absolutely understand how busy many of our guests are, and how imperative efficiency and convenience are as a result. We are thrilled to hear that Dennis was able to assist with your experience to achieve both of those ultimate goals. We hope that with your busy schedule that you'll also take advantage of the many benefits available to our customers as part of The Meade Touch--including complimentary vehicle pick-up and delivery for service, complimentary new Lexus loaner vehicles, and more. Please call us anytime and we wish you the safest of travels (and your son the most enjoyable of music playing) in the meantime! :)

February 05, 2014

It was well worth the 900 mile journey to buy a car from Meade Lexus. No gimmicks, no hassles. Brian picked me up at the train station even after I missed my preferred stop. The car was everything it was sa More

by Burticus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2014 -

Meade Lexus of Lakeside responded

Perhaps we'll look into creating an award for guests who have traveled the longest distances to our location! We are truly grateful you valued our product and customer service on a level that you felt was worth the hundreds of miles that you ventured. We'd like to thank you 900 times over and hope you will still keep in touch and reach out to us if any questions or concerns ever arise. We hope you had a safe and enjoyable trip back and that your happiness with the car continues to carry on. Thank you again and have a great day!

February 05, 2014

Jackson's immediate response to our only form of communication, the telephone was very impressive. His effort to satisfy our needs is truly appreciated. His attitude towards us, a future customer More

by Cass2 johns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Cheng
Apr 07, 2014 -

Meade Lexus of Lakeside responded

We appreciate the valuable feedback--thank you for taking a moment to share it with us!

February 03, 2014

Meade Lexus of Lakeside is hands down the best dealership that I've dealt with in metro Detroit over the last 25 years. They truly understand the concept of customer service. Keep up the great work! More

by Dphutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell
Apr 07, 2014 -

Meade Lexus of Lakeside responded

A truly humbling review that we cannot express enough gratitude for! It's beyond an honor to be held in such high regard and we are fortunate to have such supportive members of the Meade Lexus family. From the entire Meade Lexus team, a massive thank you to you!

February 01, 2014

It's doesn't get any better than Jackson! He is simply the best!! Jackson, I just want to thanks you so much for the AWESOME SERVICE and follow-up, you took the time to explain everything to me in More

by CATravis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Cheng
Apr 07, 2014 -

Meade Lexus of Lakeside responded

Thank you for your feedback about your recent experience with Jackson--we really appreciate it!

January 31, 2014

Hello Tony, I just wanted to write you a quick note Hello Tony, I just wanted to write you a quick note to thank your for your honesty and dedication while selling us my new car last week. It’s all More

by deannastrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2014 -

Meade Lexus of Lakeside responded

Hi Deanna- Thank you so much for the kind, thorough, and thoughtful feedback relating to your experience with Tony! We hope you and your husband will join us at an upcoming Customer Appreciation Breakfast on the first Saturday morning of each month (excluding holiday weeks) so we can provide just a small token of gratitude for your interest and support. Please don't hesitate to reach out to Tony, or any Meade Lexus staff member, if you ever have even the smallest of questions or concerns. We are here to make your ownership experience as enjoyable and satisfactory as possible and wish you the happiest of birthdays in the meantime! Happy 50th from all of us here at Meade Lexus of Lakeside!

January 30, 2014

I had a wonderful experience at Meade Lexus from the moment I walked in the door. I was greeted immediately by my salesman. He was patient and answered all of my questions along the way. More

by Happy1camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lauer
Apr 07, 2014 -

Meade Lexus of Lakeside responded

We appreciate your feedback!

...
67
...