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Meade Lexus of Lakeside

Utica, MI

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941 Reviews

45001 Northpointe Boulevard

Utica, MI

48315

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Showing 941 reviews

March 22, 2014

Charlie was very easy to work with. The main reasons why are 1) he came to the table with a solid first offer which made me want to work with him, 2) he has a friendly and open demeanor which made communica More

by terrchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Treba
Apr 01, 2014 -

Meade Lexus of Lakeside responded

We are glad to know that your experience with Charlie was smooth and easy! Thank you for taking the time to share your thoughts!

March 21, 2014

This is the third time I brought an older Lexus in for service and wound up buying a new Lexus. This time I am keeping the older Lexus instead of trading it in. We are a Lexus family and official Meade Le More

by LexusX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lauer
Apr 01, 2014 -

Meade Lexus of Lakeside responded

We LOVE our official spokesfamily! :) Thank you for continuing to trust Meade Lexus for your vehicle and service needs--it's an absolutely pleasure to assist whenever we can!

March 20, 2014

I had a very nice experience with Christina getting my car serviced. Everything that was promised was done. The car was in service for a couple of days and I had received a loaner car to use in the mean More

by ekulczyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Militello
Apr 01, 2014 -

Meade Lexus of Lakeside responded

It's great to hear that you took advantage of our complimentary loaner car amenity that is available to our customers. We know how busy each of our guests are, and we are delighted to be able to assist with making your vehicle needs as convenient as possible. Thank you for choosing Meade Lexus and have a great day!

March 20, 2014

I have always been pleased with the service I receive at Mead and have shared that with friends and family. I have been a customer there since 2003. More

by jfilthaut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Treba, Chris Coleman, Lindsay Cottrell
Apr 01, 2014 -

Meade Lexus of Lakeside responded

We can't thank you enough for the amazing referrals to your friends and family--we are grateful for the high level of trust you have in us and we look forward to expanding that trust for many years to come. Thank you for being such a long-time customer and fan!

March 20, 2014

He has excellent skills to make customers happy and always offers best deal. He is very friendly and always patient to listen and understand your concerns. Larry is excellent... More

by Hvyas5432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lauer
Apr 01, 2014 -

Meade Lexus of Lakeside responded

Thank you for your review--have a wonderful day!

March 17, 2014

I've purchased or leased many cars over the years at several dealerships in the area. My experience with Tony "Bryan" Smetanka at Meade was one of the best, if not the best. He actually listened to wh More

by Homayune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2014 -

Meade Lexus of Lakeside responded

Thank you for taking the time to share your recent experience with us! We appreciate the kind words and are delighted to know that your needs were met and that you and your wife enjoyed your experience with us. We look forward to providing you with an equally optimal and enjoyable experience from this point forward and hope to see you both soon. Enjoy Spring in the meantime!

March 17, 2014

They picked up my car and fixed the key FOB and changed the oil in a very timely fashion. No hassle - Very impressive! I would definitely use them again in the future. More

by mfreedland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Cheng
Apr 01, 2014 -

Meade Lexus of Lakeside responded

We're so pleased you took advantage of our complimentary vehicle pick-up and delivery service that is part of our VIP program for Meade Lexus customers, also known as The Meade Touch. Just a reminder that you also have complimentary access to new Lexus loaner vehicles when your vehicle is being serviced, an open invitation to our monthly Customer Appreciation Breakfasts, access to our on-site Vehicle Technology Specialists whenever you need them or have a question, and much more. Thank you for choosing Meade Lexus and we hope to see you again soon!

March 17, 2014

As a repeat customer, I contacted Jackson Cheng who arranged for me to come to the dealership the same day to test drive several cars and assist me in making a selection by providing several scenarios More

by CarlaMathews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Cheng
Apr 01, 2014 -

Meade Lexus of Lakeside responded

We couldn't be happier that you found a vehicle that best suited your driving needs and budget for an optimal ownership experience! Please don't hesitate to reach out to Jackson or any other member of our team whenever any questions or additional needs arise. Thank you for continuing to choose Meade Lexus--it's an honor to have such supportive guests who share our enthusiasm for the brand!

March 15, 2014

I had a great experience at Meade Lexus only because of Mr Jackson.When I started searching for a new car I was not sure what to choose .But after my initial appointment with Mr Jackson I was so impressed More

by bilby2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Cheng
Apr 04, 2014 -

Meade Lexus of Lakeside responded

We appreciate the opportunity for Jackson to earn your trust, and we look forward to maintaining it throughout your ownership experience. Thank you for sharing your thoughts with us and have a great day!

March 12, 2014

I am Hoang Nguyen. I just got my Lexus at this dealer. I like my car so much. At first, I was kind of upset about financial service but they took care of it. I prefer Brian Middel, he is really good and fr More

by nguyen3minh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2014 -

Meade Lexus of Lakeside responded

We apologize for any unsatisfactory moments you might have encountered during your visit--if it is anything you would like us to look into further, please do not hesitate to contact us at marketing@meadeauto.com and it would be our pleasure to have a sales manager contact you. Thank you for sharing your experience with us--we appreciate the valuable feedback!

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