Meade Lexus of Lakeside

Amazing, doesn't do justice in describing my experience I have an IS250, I get is regularly serviced from another lexus dealership. I worked in sales and deal with customers on daily basis and customer serv I have an IS250, I get is regularly serviced from another lexus dealership. I worked in sales and deal with customers on daily basis and customer service is very important. The team for service at the dealership were beyond phenomenal. As the title describe amazing, doesn't do justice in describing their work. They are a group of hardworking individuals who listen and work with you to make your experience simple and easy. I was in a rush, they made sure I was in a out in under 10 minutes. I live 30 miles away from this dealership, but will defiantly go back just for the wonderful service. I highly recommend this lexus to everyone! More

Kristy paganes The experience went very smooth and fast. Dennis was very patient with me, as I was in a hurry. I traded in a vehicle and was in a new Lexus in 2 hour The experience went very smooth and fast. Dennis was very patient with me, as I was in a hurry. I traded in a vehicle and was in a new Lexus in 2 hours. The RX is amazing. More

Meade Lexus Great experience. First Lexus vehicle and would return to Meade Lexus again. Our sales consultant was willing to find the features that worked for m Great experience. First Lexus vehicle and would return to Meade Lexus again. Our sales consultant was willing to find the features that worked for me. More

Tony was great to work with. This is our fifth Lexus purchased from Meade Lexus but the first time dealing with Tony. He was excellent in every regard. Honest, knowledgeable, su This is our fifth Lexus purchased from Meade Lexus but the first time dealing with Tony. He was excellent in every regard. Honest, knowledgeable, super friendly and made the entire buying experience a pleasure. Our experience with the dealership itself, including the service department has always been nothing less than the best in customer service and something we have come to really value. As for the cars, even though we loved our very first Lexus LS 400 we decided after that car to try another luxury brand just to see what we might be missing. Our Lexus salesperson at time said, "That's okay. You'll be back." Well guess what? He was right. We did go back and have never looked elsewhere. More

Mr. Mitchell was my sales person, @ the time when i purchase my car, he was very caring and thoughtful with me and selecting my car. purchase my car, he was very caring and thoughtful with me and selecting my car. More

We have a RX 400h and we have taken this to the dealership 4 times because the Tire Pressure keeps showing "Low Tire" on the dashboard. During the last visit, my wife had to take time off from work dealership 4 times because the Tire Pressure keeps showing "Low Tire" on the dashboard. During the last visit, my wife had to take time off from work to take the car in. Chris Coleman, the service technician did not even offer to assess the problem for free since we had been there the previous three times for the same issue. He was irate that my wife complained about the tire and they returned the car after an hour of wait, with the problem light now disappeared. Guess what, after 4 days the problem is back and the "Low Tire" light is back on. We've had it with the lousy service of Meade Lexus, Utica and will try our luck with Belle Tires or some other tire store. If a simple thing like the tire could not be fixed by the dealership, it makes me wonder how will they handle any other complex issues with the vehicles engine or transmission? Its been really a harrowing experience so far for us. Sourin and Seema Rao More

Christina is extremely knowledgeable, friendly and is extremely customer service oriented. She was able to schedule me in for routine maintenance on short notice and had a loaner waiting for me. Christin extremely customer service oriented. She was able to schedule me in for routine maintenance on short notice and had a loaner waiting for me. Christina reviewed the work done and recommended the necessary future service needs in a very professional manner. She also scheduled a driver to pick up my vehicle from work! GREAT SERVICE! More

It was a pleasure for me to work with Tony and everything went perfect like he promised over the phone.I drove from Clev.Ohio to Michigan to purchase my 2013 Lexus Ls460. Tony Represent Meade Lexus at a High went perfect like he promised over the phone.I drove from Clev.Ohio to Michigan to purchase my 2013 Lexus Ls460. Tony Represent Meade Lexus at a High Level! "Thanks Tony" More

Larry Lauer is an excellent salesman and represents the Meade Lexus dealership at a high level. He is very knowledgeable and answered all my questions. He is very business like in his approach and treats Meade Lexus dealership at a high level. He is very knowledgeable and answered all my questions. He is very business like in his approach and treats the customer as number one. He has a bright future and should be given all the opportunities and training for more responsibility. More

Christina She was very kind and tried to do her best and Christina She was very kind and tried to do her best and gave me everything that I need to decide. Thank you for your effort. I got new tires for re Christina She was very kind and tried to do her best and gave me everything that I need to decide. Thank you for your effort. I got new tires for rear and feel safe now. More