Meade Lexus of Lakeside

outsanding service Every time I come in for service, I get nothing but the best from Christina and the rest of the staff. It's always been a pleasant visit. Every time I come in for service, I get nothing but the best from Christina and the rest of the staff. It's always been a pleasant visit. More

Awesome sale experience Larry Lauer is the reason why I drive the 2015 RX 350 AWD, my dream car. He is attentive, informative and cooperative. Because of these characteristi Larry Lauer is the reason why I drive the 2015 RX 350 AWD, my dream car. He is attentive, informative and cooperative. Because of these characteristics I chose to work with Larry at Lakeside MeadeLexus rather than elsewhere. He answered all my questions in a timely manner, attended to my concerns and he went out of his way to make sure that I got what i wanted. He also delivered the car to me in Northern Michigan. Thank you Lakeside Lexus for having Larry. Thank you for the awesome customer service experience. I highly recommend this dealership and Mr. Lawrence Lauer as a sales agent. Ana C. More

New Lexus Lease Andrew made the lease of my new Lexus GX460 the easiest transaction ever! He kept me informed every step along the way and went over and above to make Andrew made the lease of my new Lexus GX460 the easiest transaction ever! He kept me informed every step along the way and went over and above to make sure I was happy, including answering my questions on his day off. Great experience! More

Meade Lexus Provided Superb Customer Service! Dennis Mitchell and Meade Lexus made my recent car buying experience a very pleasant and positive transaction. In the past, I would usually dread when Dennis Mitchell and Meade Lexus made my recent car buying experience a very pleasant and positive transaction. In the past, I would usually dread when my current car lease was nearly the end. From the moment I sent an email to Dennis asking to test drive a car, to the end when my paperwork was finalized, it was a true pleasure working with all of the Lexus team members. As a first time Lexus owner, I am very pleased with my new car and yet confident that if something should go wrong or if I should need help figuring out how something works, Dennis and Meade Lexus will be right there to help me. They set the bar with customer service. I would recommend this dealership to everyone. More

Very fast and easy process. I decided I was tired of my 2013 Chevy Malibu and came into mead Lexus to look at a 2014 ES350. Jackson was very knowledgeable about the car and I was I decided I was tired of my 2013 Chevy Malibu and came into mead Lexus to look at a 2014 ES350. Jackson was very knowledgeable about the car and I was in and out of there in under an hour with a new car. I didn't feel like he was pushing me into anything and really took the time to make sure the car was exactly what I wanted. A+ experience. I will be back for my next car. More

Very nice experience.. Jackson was very helpful, insightful and patient during my decision making process. He was very accessible, even at last moments notice on some visi Jackson was very helpful, insightful and patient during my decision making process. He was very accessible, even at last moments notice on some visits. My experience with him was outstanding and I would recommend him to anyone considering a Lexus. Thank you. More

Dennis Mitchell is asset to company Hello my name is Mike and I am a satisfied customer of Meade Lexus. In particular I wanted to highlight the exceptional service given by Mr. Mitchell. Hello my name is Mike and I am a satisfied customer of Meade Lexus. In particular I wanted to highlight the exceptional service given by Mr. Mitchell. I have dealt with many other dealerships over the years and to be blunt I have often left them frustrated. On two occasions I was actually swindled, meaning unethical business practices were used. It is very important for me to feel like I received courteous service combined with expert knowledge. I strongly recommend this dealership for the friendly, no pressure atmosphere. Mr. Mitchell clearly stands apart for his dedication to the customers, yet maintaining an efficient business style. In short he gets results in a nice way. Mike Lee More

Lexus GS 450 h engine blow out Engine blew up on my Lexus 450 h (has 96000 miles) without any warning. It took two weeks for them to diagnosis that engine has blew up. It took 3 Engine blew up on my Lexus 450 h (has 96000 miles) without any warning. It took two weeks for them to diagnosis that engine has blew up. It took 3 days before providing loaner. They told me they have only 10 loaner and none was available but website states 75 + loaner available. Altogether it took 5 weeks to get my car back (I was talking to head quarter and it took about 1 week for them to decide offering $ 1000 toward the repair) It cost me $ 8259 for old engine replacement (Lexus headquarter paid $ 1000 towards this repair so I paid $ 7259. My car was returned dirty (dust all over dashboard, steering wheel, console etc) Also had bad experience with them to fix my audio system. They tried four different times to fix the problem and one time they had kept car for 1 week and even then they could not fix the problem. I took car to Ann Arbor Lexus (50 miles away from my home) and they fixed the problem in one visit Not a single time I got a call from manager (I guess he did not know or did not care). I don't think Christina had any authority to make any decision, she was just following what she was told to do. I have quite a few friends and I will tell them about my experience. More

Great Experience Visited the dealership with my mother and Jackson came outside in the rain to help us. Jackson took the time to test drive a vehicle with us and expl Visited the dealership with my mother and Jackson came outside in the rain to help us. Jackson took the time to test drive a vehicle with us and explain all the features of the vehicle to my mom. She ended up leasing an RX350 and Jackson spent an hour or more with her at delivery helping her to set up her phone and explain all the advanced navigation features. My mom loves the car and Jackson made a huge impact on her purchasing experience. Thank you Jackson! More

Sales Left old car for a newer one. Best deal ever , they eaven gave us a better interest . Customer service was great :) high quality services they are alw Left old car for a newer one. Best deal ever , they eaven gave us a better interest . Customer service was great :) high quality services they are always the best ! More