Meade Lexus of Lakeside
Utica, MI
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Fantastic Job Jackson I have purchased numerous vehicles from many different automobile companies, and the sales people and I have always worked well together to find the v I have purchased numerous vehicles from many different automobile companies, and the sales people and I have always worked well together to find the vehicle I wanted to purchase. This time was different though, I did not go to Lexus to purchase a vehicle. I went there to take care of other business. When I walked in the dealership I met Jackson Cheng. He very politely helped me take care of everything knowing I wasn’t there to purchase a vehicle. My lease happened to be up with another automaker in a few weeks and I had planned on leasing another vehicle with them, but since Jackson was so helpful I thought I would give him a chance to find a new car for me. I mentioned to him that a few years ago I saw a Lexus I really liked at the auto show, but it did not have AWD. I wanted AWD especially after this past snowy winter. He told me the car I liked now came with AWD. I gave Jackson the features and color I wanted on it, and he found the perfect car for me. He had it delivered to the dealership the next day so I could take it for a test drive. The car has a lot of fun gadgets on it; Jackson was so patient and showed me how they all worked. I loved the car so much I ended up leasing it. The funny part is, I did not go into Lexus to buy a car, but I left with one. If it was not for Jackson, it would not have happened. Jackson and everyone at Mead Lexus made my experience such a pleasure; I will be a Lexus owner for a very long time. Job very well done! More
Sharon Ninkovich Larry is THE BEST sales person I've EVER worked with -- hands down. He went totally above & beyond my expectations for services & professionalism. Larry is THE BEST sales person I've EVER worked with -- hands down. He went totally above & beyond my expectations for services & professionalism. This is my 2nd Lexus from Lakeside. I'll be back!!!! I will definitely send my friends & family too!!! More
Meade Lexus of Lakeside-great dealership. Jackson is absolutely the best sales consultant as we live approx. 250 miles from the dealership and were unable to travel (because of health issues). Jackson is absolutely the best sales consultant as we live approx. 250 miles from the dealership and were unable to travel (because of health issues). He arranged the complete sale and delivery to our home hassel FREE!!! Plus, he is willing to answer any questions ....and offer help in anyway. Very professional and courtesty in all respects. Love my new Lexus!!! Lorraine More
Great Service Jackson Cheng went above and beyond to help make our car buying a Fantastic and Hassle-free Experience! He did all the foot work and took such good ca Jackson Cheng went above and beyond to help make our car buying a Fantastic and Hassle-free Experience! He did all the foot work and took such good care of us that I can’t see going elsewhere for my future car purchases! Thank you for the Wonderful Customer Service!! More
Where do I start... My wife and I are both cheap and practical when it comes to our vehicles so we did not have high exceptions when we walked into Meade Lexus of Lakesid My wife and I are both cheap and practical when it comes to our vehicles so we did not have high exceptions when we walked into Meade Lexus of Lakeside. Long story short... not only did we walk away with an absolutely gorgeous car, we did not spend a penny above our expectations. We were very specific with our needs and our vehicle of choice had to be brought in from out of state. Jackson was clearly more concerned with having happy customers than he was with meeting any type of quota. True professionalism and an a vast amount of product knowledge make him the man we will go to from now on. Yes... at this point, we plan on always having at least 1 Lexus in the driveway and that is entirely because of Jackson Cheng. Thank you for your commitment to excellent service! We will be back. More
Smooth and simple just as it should be I came in to test drive an IS 350 AWD. After seeing the IS 250 AWD F SPORT on the showroom floor, "Dennis" convinced me that it was the one for me. I came in to test drive an IS 350 AWD. After seeing the IS 250 AWD F SPORT on the showroom floor, "Dennis" convinced me that it was the one for me. A day later, "Darth" (the IS looks like the car Darth Vader would drive) was in my hands. Dennis arranged a fair lease for me and made the process of leasing the car smooth and easy. Just the way it should be. It's the best leasing experience I've had yet. More
awesome experience I recently leased a IS350 AWB from Lexus of Lakeside. Working with "Tony" was an awesome experience. He was very professional and took the time to e I recently leased a IS350 AWB from Lexus of Lakeside. Working with "Tony" was an awesome experience. He was very professional and took the time to explain all the features of my new vehicle. More
A pleasant purchase experience Our sales person was friendly, easy to talk to and professional. He handled our questions and concerns to our expectations and did not get upset with Our sales person was friendly, easy to talk to and professional. He handled our questions and concerns to our expectations and did not get upset with our lengthy inspections of the vehicles that we considered for purchase. The atmosphere of the dealership was relaxed and inviting and at no time did we feel pressured. It was a refreshing change from our local dealer and well worth the 250 mile trip. More
Best Service Department Ever I have my ES 350 regularly serviced at Meade Lexus - Lakeside. On my most recent visit, Chris Coleman was my service consultant. I have worked with Ch I have my ES 350 regularly serviced at Meade Lexus - Lakeside. On my most recent visit, Chris Coleman was my service consultant. I have worked with Chris in the past. He continues to provide me with the best experiences I have ever had with a dealership's service department. I do recommend him to my friends and family. More
Great Service Did what they say and was a professional in all aspects. Warranty work was completed in a timely manner. Vehicle was cleaned and ready at the time I w Did what they say and was a professional in all aspects. Warranty work was completed in a timely manner. Vehicle was cleaned and ready at the time I was to pick it up. More