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Meade Lexus of Lakeside
Utica, MI
941 Reviews
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June 21, 2015
Good special order, didn't get everything. Good assist in special ordering but thought I was getting the lane assist feature and it wasn't available on the standard LS 460. Definite miss commu Good assist in special ordering but thought I was getting the lane assist feature and it wasn't available on the standard LS 460. Definite miss communication. We arrived at 4:00 pm, financial officer did excellent job. Delivery was very difficult, finally the finance officer came and helped program our two keys to our individual requirements After three hours or so, they finally gave us the car and it was approximately 7:00 pm. Excessive time was spent on programing the keys so orientation was limited. We didn't drive the car because we sent an email to our sales person requesting the least expensive way to acquire a 460 vehicle with the lane assist that was so critical to us. His boss replied but we were not satisfied with the answer. A delivery specialist came to our home and was terrific in providing orientation, he said he would come again if we needed him. We have driven the car less than 700 miles and we have had it now for 2 months and 6 days, so we are not overly pleased. My wife still has not driven the car so we really need to have the specialist come again. We have been driving 400 series Lexus cars since early 1990 and my wife has loved the previous three. . Also we want a survey from the Lexus factory to comment on this 2015 LS460. Please get us one directly from the Lexus Automobile Company. Richard & Rose Marie Shick More
by Shick Richard
Employees Worked With
Don't remember other names. Dennis would know who they were., Dennis Mitchell
June 20, 2015
New Lexua car lease First time leasing with Meade Lexus. Excellent service...patient salespersons, clarity of information, helpful followup & willingness to answer my qu First time leasing with Meade Lexus. Excellent service...patient salespersons, clarity of information, helpful followup & willingness to answer my questions. Would definitely recommend to others and look forward to long association with this dealership. More
by litgardner
Employees Worked With
Ron Richey, Charlie Treba
June 19, 2015
Exceptional Service and Vehicles! My husband and I have leased or purchased 12 Lexus vehicles in the past 20 years! We keep coming back to MEADE Lexus for a couple of reasons...Except My husband and I have leased or purchased 12 Lexus vehicles in the past 20 years! We keep coming back to MEADE Lexus for a couple of reasons...Exceptional Service and High Quality Vehicles! Charlie Treba provided us with top-notch service! Thank You!! (I also must add that Eric Lacy, the new sales manager was extremely knowledgeable and very personable!) More
by dea16, MI
Employees Worked With
Eric Lacy, Charlie Treba
June 19, 2015
Great Experience. Great sales team. The team was very professional and knowledgeable and answered all my questions. I hope their service and gratitude continues into the future for anoth The team was very professional and knowledgeable and answered all my questions. I hope their service and gratitude continues into the future for another lease or wifes car. More
by joecool22
Employees Worked With
Aaron and Eric, Dennis Mitchell
June 19, 2015
Awesome service! It was a pleasure working with Larry! We felt very comfortable throughout the entire transaction. He answered all of our questions thoroughly. He was It was a pleasure working with Larry! We felt very comfortable throughout the entire transaction. He answered all of our questions thoroughly. He was very informative and did not pressure us at all, instead he let presented the facts and let us make the decisions. He also went above and beyond for us to make sure we were completely satisfied. More
by Ninasm
Employees Worked With
Larry Lauer
June 18, 2015
Excellent Sales representative Charlie Treba has excellent people skills and is very Courteous. He is definitely a great asset to the dealership. Sales manager Sales representative Charlie Treba has excellent people skills and is very Courteous. He is definitely a great asset to the dealership. Sales manager Eric Lacey was also very Helpful. More
by 123
Employees Worked With
Charlie Treba
June 15, 2015
Toyota Camry Excellent Service! I had purchased a car from this dealership couple of years ago (IS250 AWD). Now I purchased second vehicle from this dealership (To Excellent Service! I had purchased a car from this dealership couple of years ago (IS250 AWD). Now I purchased second vehicle from this dealership (Toyota Camry). More
by nhuonglam
Employees Worked With
Charlie Treba
June 12, 2015
Perfect! Excellent customer service and super professional! Very helpful! Jackson was awesome! He was friendly and answered all my questions. He was great at responding and getting back to me promptly. Great fo Very helpful! Jackson was awesome! He was friendly and answered all my questions. He was great at responding and getting back to me promptly. Great follow up More
by Ashley
Employees Worked With
Jackson Cheng
June 12, 2015
Excellent Experience at MEADE Jackson was the best ever! He was very knowledgeable, kind and took care of everything that I needed. I would definitely recommend him and MEADE Lexus Jackson was the best ever! He was very knowledgeable, kind and took care of everything that I needed. I would definitely recommend him and MEADE Lexus. More
by Vball32
Employees Worked With
Jackson Cheng
June 10, 2015
Great experience at Meade Lexus My experience at Meade Lexus was no different than in the past, excellent. I recently took delivery of my fourth Lexus, turning in my third on the sa My experience at Meade Lexus was no different than in the past, excellent. I recently took delivery of my fourth Lexus, turning in my third on the same visit. I leased my first with Larry Lauer, and I've gone back multiple times because of the exceptional level of service and personal care he has delivered. I have found him smart, resourceful, and attentive to detail. If only I could have this level of service in all aspects of my consumer life. I would highly recommend Meade Lexus and Larry Lauer. More
by VinceDoc
Employees Worked With
The general manager, whose name escapes me, was extremely nice and helpful, Larry Lauer
