Mcguire Buick Gmc

They lie and wasted our time. We missed out on the July 4th sales because they lied to us about the vehicle we put a deposit on. Then they refused to refund our money when they told us the vehicle we were 4th sales because they lied to us about the vehicle we put a deposit on. Then they refused to refund our money when they told us the vehicle we were waiting for was not available. It was only because GM corporate had to step in and require them to refund our money. Terrible customer service & VERY shady sales tactics. do NOT trust anything they say. To be safe, shop at another GMC dealer. More

Eddie the sales consultant is extremely friendly and warm. He is not slick and just got into the business. He is a people person- not a car person. Nevertheless, I made a deal to trade in my car and warm. He is not slick and just got into the business. He is a people person- not a car person. Nevertheless, I made a deal to trade in my car and lease a Buick Regal. I used Truecar.com and Edmund's forums for research and negotiations. This is the first American car I leased in eleven years. A deal was reached for 12k miles a year. I thought!!! They prepped the car and printed all the documents - ready for delivery. When I read the contract- they had posted only 10K miles a year- not 12k miles. This was not an oversight. It was a scam. Eddie knew that 12k miles was part of the negotiated price. I blame the guy who sat in the back room running the numbers. When confronted- the money guy said he could not do the deal for 12k miles. I suspect this guy has little respect for the sales staff and should be fired. Eddie did not know what was going on. Needless to say I walked out. In a way they did me a favor. I got calls from Romeo Buick in Kingston, NY while this was going on. They made a deal- and in fact came in at a lower monthly rate. It is not my nature to criticize any business in these tough times. However, McGuire needs to get their act together. The kicker- The Regal is designed and made in Germany. Great car. More

Worst place EVER to get a car. We had good credit and a decent down payment and showed major interest in 2 cars and the right before we went into make a deposit. The salesperson would call and say the car decent down payment and showed major interest in 2 cars and the right before we went into make a deposit. The salesperson would call and say the car was sold. Our salesperson was Danny. AWFUL. I have never had an experience with a car salesman that I had to hunt down. We went somewhere else after they sold a second car we were interested in. NEVER go here More

went looking for a new car but i never experienced where the sale person doesnt remember the customer and they dont know what they are talking about there is no communication between sales and manager and t the sale person doesnt remember the customer and they dont know what they are talking about there is no communication between sales and manager and they always seem to pass the blame to eachother cause no one whats going on. ypu would think they would want to see, but i think they just like to give the run around to customers leaving them with questions constantly, so if you are looking for a new car, please go somewhere else. More