Mcgee Hyundai of Barre

Hyundai is a great brand but the differences at McGee are the people and the customer service they bring to a business. Whether one is visiting the sales department or the service department, the customer i the people and the customer service they bring to a business. Whether one is visiting the sales department or the service department, the customer is made helped to feel like they are home and safe. The service department today though very busy with other customers serviced my vehicle in a more than timely manner and accomplished everything they said they would and more. More

The sales department was easy and helpful to deal with. However shortly after taking possession of our vehicle we noticed a rattle in the front end. I scheduled a service appointment to get the work addr However shortly after taking possession of our vehicle we noticed a rattle in the front end. I scheduled a service appointment to get the work addressed. We dropped the car off for service and never received a phone call after they had the car for the entire day. I contacted service at 4:00 pm that afternoon (our appointment was first thing in the morning) and was told the mechanic was just now bringing it in and they would be in touch. I never received a phone call back from them confirming whether the car was done or not. The following day I waited for a call in the morning and after not receiving on my wife went to pick the car up that afternoon. After having the car for two days we were told the mechanic couldn’t find any rattle. All you have to do is roll the passenger window down and drive down any Vermont road to hear it plain as day. When asked what the next steps were we were not given any direction and was told “I’m not sure”. We went to get into the vehicle only to find that the mechanic who did the work left the floor absolutely FILTHY with mud and dirt everywhere! I sent an email to my salesperson who immediately forwarded my concern to the head of the service department. He immediately contacted me and told me he hated hearing about this and seeing the photos and he would make it right. He offered to set up an appointment for me directly and offered me three free auto details for our troubles. I thanked him for his understanding and awaited his call to schedule the appointment to address the rattle that still wasn’t addressed. This occurred at the end of June. It is not August 1st. I have called and text the head of service numerous times and have had my calls ignored and received a canned response to my text with “sorry I can’t talk right now.” No follow-up, no appointment scheduled, nothing. I emailed the general manager yesterday and have still not received a response. This has got to be the worst customer service I’ve ever received from an automotive company. Im extremely disappointed. More

We are pleased with this vehicle and all our questions were answered very promptly by Cyrus. were answered very promptly by Cyrus. More

Got my car in at time scheduled. Service people were great. Will refer friends to this dealership. Service people were great. Will refer friends to this dealership. More

Jared was really helpful. Work was finished on time which is great. Car seems to work just fine. Just one thing. The icon (wrench) that was lighted was not reset. However J Work was finished on time which is great. Car seems to work just fine. Just one thing. The icon (wrench) that was lighted was not reset. However Jared explained that I didn't need any extra work. More

Cyrus our salesman was excellent providing us with exceptional service. He immediately answered questions and we had our new Tucson delivered by Mason who was also great arriving on time as promised. exceptional service. He immediately answered questions and we had our new Tucson delivered by Mason who was also great arriving on time as promised.Great dealership and employees. More

This is my second car that I have purchased through McGee. I was in a tight pickle with my old car and didn't know how much longer I could keep him running. I wasn't planing on purchasing another car t McGee. I was in a tight pickle with my old car and didn't know how much longer I could keep him running. I wasn't planing on purchasing another car that day. Just wanted to look at all my different options, but Cyrus and the rest of the team got me a deal I could not pass on. Saving me thousands of dollars I drove home in a new Hyundai. Thanks guys! More

Dylan was great! I had all my questions answered and paperwork completed quickly. Very happy with my experience and new car! I had all my questions answered and paperwork completed quickly. Very happy with my experience and new car! More

Jared was great with me. Everything got done. It was done at a normal time. Everything got done. It was done at a normal time. More

They were very professional and was very easy to work with very nice people. One of the best experiences I’ve had bringing a card to a dealership with very nice people. One of the best experiences I’ve had bringing a card to a dealership More