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McSweeney Chrysler Dodge Jeep Ram - Service Center

Pell City, AL

4.6
206 Reviews

206 Reviews of McSweeney Chrysler Dodge Jeep Ram - Service Center

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September 30, 2024

Waiting on response for the velcro strip which was supposed to be ordered still waiting on More

by PHILLIP.DEASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taleatha Berry
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

I arrived at 7:00am and was immediately greeted. My truck was taken for an oil change and tire rotation. I was escorted to the waiting area and offered a water or coffee. In less than an hour my tr More

by mandb4239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
MATT MCSWEENEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taleatha Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Friendly, fast and professional service! I didn’t have an appointment but they inspected my truck anyway. More

by rangergrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

I have always appreciated the customer service provided by McSweeney. Friendly service and the donuts are always nice to have during the morning hours. More

by abowman454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Hubley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taleatha Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

I’m very pleased with the customer service. Tommy and the entire service team are great! More

by cstanbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

The people that work there are extremely knowledgeable and kind. They made my experience very comfortable and checked my vehicle in a timely manner. More

by snickers3088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Everyone is nice, but I am not 100% sure I will buy another Jeep vehicle More

by valnea92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Hubley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taleatha Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Miller and Lance Bowman
September 24, 2024

Poor diagnostic which in turn cost me $900 and said that the warranty would not cover but the warranty cover ed the real problem. More

by phyllismorgan6482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodger Hubley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Wisner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie McLean
1.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL MCSWEENEY
1.0
This rating includes all reviews, with more weight given to recent reviews.
MATT MCSWEENEY
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taleatha Berry
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

brought jeep in 3 different times for play in steer wheel and when driving jeep hard to stay in lane. Took to local shop they found bolts loose steer box and tighten bolts. More

by jbknight70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
September 24, 2024

I had an excellent experience. This is my second new truck and I will come back again More

by john.01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Hubley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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