McSweeney Chrysler Dodge Jeep Ram - Service Center

They met me quickly at the door and took care of the problem quickly to get me back on my way problem quickly to get me back on my way More

Being in a service trade I know the tech needs to bill for their time. My one complaint has been experienced more than just this time. I always have an appointment. I alway drop off before you open or as for their time. My one complaint has been experienced more than just this time. I always have an appointment. I alway drop off before you open or as you open. I dropped my truck off when the door opened. And I called to check on it a little before lunch. They had tightened up the sway bar and running boards . They may need to keep it and check it some more. Like leave it another day when there is still a good 5 hours left in their work day. I said I need my truck back today. I was hoping they would try to figure out the popping underneath the truck before I got there around 5:00 They know I have the Master tech Ultra Warranty. They are well aware of that because when I brought my Jeep Cherokee they tried to tell me I didn’t have it. And I called to get a copy of it so they knew. In my industry a service person should represent a company and want to make the customer happy. And not act as if it’s a bother to get your vehicle looked at that was bought there. I sit here and my truck still has the popping sound. I paid 89.98 for a couple of bolts to be tightened up. And my truck sat there for the rest of the day without being touched. My time is just as valuable as anyone else. I was told they would like me to bring it back for a day so they can look at it again. But will it be the same situation. My Jeep I referred too was dropped off when the door opened and it was looked at around 2:00 and they realized it needed a part and would need to stay overnight. I’m just frustrated. I love my RAM but know I can’t count on service to be without complications due to time management. More

This is one of the better dealerships I have been in since being in Alabama the staff was very helpful and knowledgeable since being in Alabama the staff was very helpful and knowledgeable More

Talethea is great! All of the staff at the service department always are courteous and professional and the crew in the back do a great job taking care of my vehicles. All of the staff at the service department always are courteous and professional and the crew in the back do a great job taking care of my vehicles. I don’t take my cars anywhere else. More

The nicest dealership I’ve ever been to! Everything is clean, the service is fast, and the people are friendly! DJ, Lynn, and Zack personally helped to make my experience a great one. Everything is clean, the service is fast, and the people are friendly! DJ, Lynn, and Zack personally helped to make my experience a great one. More

Very friendly and professional. I've used them for all of my services on my 2022 Jeep Gladiator, and will continue to do so in spite of the fact that I have a dealership closer to m I've used them for all of my services on my 2022 Jeep Gladiator, and will continue to do so in spite of the fact that I have a dealership closer to me. More

Garrett was fantastic! He went above and beyond to make sure I was leaving happy. Great experience! He went above and beyond to make sure I was leaving happy. Great experience! More

Service advisor was fine. It was work done that was not. this is the 2nd time that I had an oil change done, and the 2nd time that I broke down. What rating would you It was work done that was not. this is the 2nd time that I had an oil change done, and the 2nd time that I broke down. What rating would you have given? More

I was treated like I was purchasing 50 new hellcat challengers. The service guy was out of this world nice b challengers. The service guy was out of this world nice b More

Very professional and courteous staff. It's always a pleasure to have my vehicle serviced at Mcsweeney. It's always a pleasure to have my vehicle serviced at Mcsweeney. More