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McSweeney Chevrolet GMC - Service Center

Clanton, AL

4.4
323 Reviews

323 Reviews of McSweeney Chevrolet GMC - Service Center

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December 14, 2023

Everything went well. Timely service. Nothing else to say about it. Why 15 words? Done More

by PTTCMILAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, David Walsh
Dec 15, 2023 -

McSweeney Chevrolet GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at McSweeney Chevrolet GMC

December 12, 2023

Was a little worried the change in ownership would change the dealership... And Service. But had a great experience as usual! More

by eddie53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
Dec 13, 2023 -

McSweeney Chevrolet GMC responded

Eddie, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at McSweeney Chevrolet GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, the Team at McSweeney Chevrolet GMC

December 11, 2023

Addy in the service department got me right in they checked over my truck in a few minutes and got me back on the rd. She is a vital part of the service team and is always super nice every time I've b More

by rcloader75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addy kelce, David Walsh
Dec 12, 2023 -

McSweeney Chevrolet GMC responded

Thanks for your outstanding review! We are very happy to hear that Addy was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, the Team at McSweeney Chevrolet GMC

December 11, 2023

The young lady who answers the phone in the Service Dept was extremely friendly and helpful. Great customer service, my first time visiting since new dealer. More

by AM2C1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Walsh
Dec 12, 2023 -

McSweeney Chevrolet GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, the Team at McSweeney Chevrolet GMC

December 11, 2023

The Whole experience was Very Good. The Service advisor was Abby that was in touch with me during the whole time. The truck was performed as I expected and for about the price I expec More

by JPAYNESCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Collins, Justin Lightsey
Dec 12, 2023 -

McSweeney Chevrolet GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Abby was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, the Team at McSweeney Chevrolet GMC

December 10, 2023

I like the dealership,friendly professional and they try to fit you in as soon as possible. More

by BELLVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
Dec 12, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, the Team at McSweeney Chevrolet GMC

December 10, 2023

Having a hard time getting a response from Mike Trump. Called and left message on 12/6/23 and have not heard back from him. Jim Lawrence 334-538-6013 More

by jtlal334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

McSweeney Chevrolet GMC responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Sincerely, the Team at McSweeney Chevrolet GMC

December 08, 2023

Courteous and fast service. Called when the recall work was completed. Easy to drop off More

by WAJAADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

McSweeney Chevrolet GMC responded

Thank you for taking the time to review McSweeney Chevrolet GMC. We're glad to hear that you found the drop off process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, the Team at McSweeney Chevrolet GMC

December 08, 2023

Had an appointment to replace a taillight on my 2019 Doge Ram. Part was in stock. I was in and out in less than an hour. Yes I would recommend McSweeney! More

by TREVA.PATTERSON424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name?
Dec 11, 2023 -

McSweeney Chevrolet GMC responded

Thank you for the kind words, Treva. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At McSweeney Chevrolet GMC, we value our customers and we look forward to seeing you down the road. Sincerely, the Team at McSweeney Chevrolet GMC

December 07, 2023

Very slow service, my truck was there for a few days when it was delivered, notice that the front glass is broken More

by PEYE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abby
Dec 08, 2023 -

McSweeney Chevrolet GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss your visit further. Sincerely, the Team at McSweeney Chevrolet GMC

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