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McSweeney Chevrolet GMC - Service Center

Clanton, AL

4.4
323 Reviews

323 Reviews of McSweeney Chevrolet GMC - Service Center

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December 21, 2023

A+ customer service, they went above and beyond to make sure I was happy, love the new environment. More

by MIKE.MORAN334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Nunnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

McSweeney Chevrolet GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Mike! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, the Team at McSweeney Chevrolet GMC

December 21, 2023

Great experience and Daniel was great with keeping me informed with my trucks progress. Thank you. More

by DAVCENTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 22, 2023 -

McSweeney Chevrolet GMC responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, the Team at McSweeney Chevrolet GMC

December 21, 2023

Mike Trump is an excellent service advisor. Couldn’t imagine using anyone else. Any detractor to the experience was your phone system. I called 3 times to reach service where an automated atten More

by Kyle Sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Walsh
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Dec 22, 2023 -

McSweeney Chevrolet GMC responded

Kyle, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at McSweeney Chevrolet GMC

December 19, 2023

Great service - the whole process was very easy and Abby was so helpful. It was the easiest repair event I have experienced. We were very pleased! More

by rachel.buck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
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Dec 20, 2023 -

McSweeney Chevrolet GMC responded

Hello Rachel! It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, the Team at McSweeney Chevrolet GMC

December 18, 2023

Very good service, respectful to everyone coming and going. Will definitely be back in the future! More

by barronhunter78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Parker
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Dec 19, 2023 -

McSweeney Chevrolet GMC responded

Thank you for taking the time to leave us this feedback, Barron. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, the Team at McSweeney Chevrolet GMC

December 17, 2023

Fast good service let’s you know what needs to be done to fix problem More

by BTRAYWICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Walsh
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Dec 19, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, the Team at McSweeney Chevrolet GMC

December 16, 2023

Fast friendly service. Work was completed as requested and in a timely manner as well. More

by TJONES4952
Recommend Dealer
Yes
Employees Worked With
David Walsh
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Dec 19, 2023 -

McSweeney Chevrolet GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At McSweeney Chevrolet GMC, we value our customers and we look forward to seeing you down the road. Sincerely, the Team at McSweeney Chevrolet GMC

December 16, 2023

Great customer service. Advisor Mike was courteous and attentive to car problem Kept me informed More

by BEVERLYSOJOYFULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoe, Abby, Billing Dept Great team working together
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Dec 18, 2023 -

McSweeney Chevrolet GMC responded

Hi Beverly, and thank you for this great review! We're very happy that Mike was here to help you and treated you with the customer service we know you deserve. Sincerely, the Team at McSweeney Chevrolet GMC

December 15, 2023

No problems, about a hour wait for oil change and tire rotation. Price was ok with me. More

by drzpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Walsh
Report | Print
Dec 18, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, the Team at McSweeney Chevrolet GMC

December 15, 2023

Courteous, prompt. Clean establishment. Checks to make sure you are pleased with their overall service. More

by ssumrall46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

McSweeney Chevrolet GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, the Team at McSweeney Chevrolet GMC

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