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McSweeney Chevrolet GMC - Service Center

Clanton, AL

4.4
323 Reviews

323 Reviews of McSweeney Chevrolet GMC - Service Center

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January 01, 2024

They were friendly. Had to leave the car & pick it back up. No problems at all. More

by MAGGIEB583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

McSweeney Chevrolet GMC responded

Thank you for putting your trust in McSweeney Chevrolet GMC, Maggie! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, the Team at McSweeney Chevrolet GMC

December 31, 2023

Michael Trump in the service department did a great job. He made sure that got the correct equipment for my truck. More

by DBSALLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Hollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Hoggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, David Walsh
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Jan 03, 2024 -

McSweeney Chevrolet GMC responded

Thank you for the awesome feedback! Michael is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, the Team at McSweeney Chevrolet GMC

December 31, 2023

Easy service and wait time was normal for oil change. Trump and billing dept worked with me to use my GM earnings . Very pleased More

by gary_king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

McSweeney Chevrolet GMC responded

Thank you for your outstanding rating about our service department, Gary. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, the Team at McSweeney Chevrolet GMC

December 30, 2023

Very good customer service! Would definitely recommend them to friends and have recommended them to friends. More

by joshuabarlow1905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitt Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

McSweeney Chevrolet GMC responded

Your great feedback truly made our day, Joshua! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at McSweeney Chevrolet GMC

December 30, 2023

Thank you for being so courteous and helpful Daniel! Definitely 💯 % appreciated and will be a returning customer! More

by NANA39365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jan 02, 2024 -

McSweeney Chevrolet GMC responded

Thank you for this amazing review of your experience with Daniel here at McSweeney Chevrolet GMC! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Sincerely, the Team at McSweeney Chevrolet GMC

December 28, 2023

Terrible experience Will not go back. First time owning a Jeep and using a Jeep dealership. If all Jeep dealerships are like this, I may not ever own another one. More

by flowergirlkelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel , David Walsh
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Dec 29, 2023 -

McSweeney Chevrolet GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, the Team at McSweeney Chevrolet GMC

December 26, 2023

I was there for a service on my vehicle and a couple of problems and they took care of the problem. More

by barbara28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, David Walsh
Report | Print
Dec 27, 2023 -

McSweeney Chevrolet GMC responded

Barbara, we are so glad we could take care of all of your needs at McSweeney Chevrolet GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, the Team at McSweeney Chevrolet GMC

December 23, 2023

Abby provided excellent service, quick turn around, and and it was really nice receiving a “follow-up” call checking to see if I had any questions. The questions I did ask were answered very promptly. More

by BARRY34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
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Dec 26, 2023 -

McSweeney Chevrolet GMC responded

Thanks for your awesome review, Barry! We're very happy to hear that Abby was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, the Team at McSweeney Chevrolet GMC

December 22, 2023

Great friendly people. Professional people that treat you right. Wouldn’t take my vehicles to anyone else. More

by RANDALLBHICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

McSweeney Chevrolet GMC responded

We truly appreciate you taking the time to write about your experience at our service department, Randall. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, the Team at McSweeney Chevrolet GMC

December 21, 2023

Took my truck in for repairs last December for this issue! Still not repaired, but same answer… we will order the parts More

by LITTLETONCONSTRUCTION1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Trump
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, David Walsh
Report | Print
Dec 22, 2023 -

McSweeney Chevrolet GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience in more detail. Sincerely, the Team at McSweeney Chevrolet GMC

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