McSweeney Chevrolet GMC - Service Center
Clanton, AL
324 Reviews of McSweeney Chevrolet GMC - Service Center
Unacceptable service. Keep our truck a week and did not work on the truck and did not notify us of status. Keep our truck a week and did not work on the truck and did not notify us of status. More
Try to do it twice and send . You have a 15 word paragraph to write. All good service and good communication. Fast and reliable, clean service. Thank you You have a 15 word paragraph to write. All good service and good communication. Fast and reliable, clean service. Thank you More
It was faster then usually and customer service was friendly came around and checked on me every 5 mins friendly came around and checked on me every 5 mins More
Great service here. Daniel explained everything in detail and I didn't have to wait long either to get my car back. I would definitely recommend this dealership. Daniel explained everything in detail and I didn't have to wait long either to get my car back. I would definitely recommend this dealership. More
Scheduled my truck for a recall. Service performed promptly.m with no issues. Friendly staff. Service performed promptly.m with no issues. Friendly staff. More
Service has yet to an issue. Mostly done in a timely manner or by sch. Mostly done in a timely manner or by sch. More
Your customer service was spot on! The young lady going around checking on customer needs was refreshing The young lady going around checking on customer needs was refreshing More
I brought my truck in for a routine oil change and standard inspection on February 13th, also requesting a review of a previously addressed wiper issue. Although the service was expedient, upon retrie standard inspection on February 13th, also requesting a review of a previously addressed wiper issue. Although the service was expedient, upon retrieval of my truck, I was informed that the wiper concern had not been examined, and I would need to schedule another visit. Additionally, despite being assured that all was well post-inspection, I noted that my tires were significantly worn—a condition I had anticipated and subsequently addressed by purchasing new tires shortly after. However, this oversight in the inspection process was disappointing. Following my service experience, I received a call on February 14th inquiring about my satisfaction. I shared my concerns, and the representative, who was exceptionally courteous, proposed scheduling another appointment to rectify the issues. Regrettably, when I called to confirm this appointment on February 21st for the next day, there was no record of it. Moreover, I was taken aback to learn of a potential $200 diagnostic fee to investigate the wiper malfunction—a detail previously unmentioned. This series of events has left me with mixed feelings about the service quality and communication efficiency. More
Pleasant environment while waiting on service. Very friendly staff. Very clean dealership and convenient location Very friendly staff. Very clean dealership and convenient location More
Friendly service timely work done. Nice comfortable waiting area. welcoming associates. Snacks,coffee, and donuts. Nice comfortable waiting area. welcoming associates. Snacks,coffee, and donuts. More