McRee Ford, Inc.
Dickinson, TX
Filter Reviews by Keyword
By Type
330 Reviews of McRee Ford, Inc.
I had the BEST customer service at McRee Ford. Rick Neadom made the purchase of my 2020 Ford Expedition easy and so very pleasant. I was in and out of the dealership in about an hour and a half. I’d re Neadom made the purchase of my 2020 Ford Expedition easy and so very pleasant. I was in and out of the dealership in about an hour and a half. I’d recommend McRee Ford to any and everyone!!! Thank you, Rick! More
McRee Ford is the most professional, and customer oriented dealership I have experienced. I have purchased 6 vehicles over the past 17 years and have always been treated with courtesy, respect, and f oriented dealership I have experienced. I have purchased 6 vehicles over the past 17 years and have always been treated with courtesy, respect, and felt like a loyal customer. I recommend McRee Ford to all that ask me about my experience there. More
Pleasant experience and easy of process was why we purchased here. The finance experience was simple and pressure free. We would recommend this dealer to our friends purchased here. The finance experience was simple and pressure free. We would recommend this dealer to our friends More
Matt was great to work with and we’re excited with our new purchase. The floor room looked amazing and we’ll definitely be back for our next purchase. new purchase. The floor room looked amazing and we’ll definitely be back for our next purchase. More
I recently went to McRee Ford for the first time. I needed an oil change and had a minor diagnostic concern. My service advisor was very friendly and up front about the potential wait time, which was n needed an oil change and had a minor diagnostic concern. My service advisor was very friendly and up front about the potential wait time, which was not a problem for me. The 2 employees I interacted with were great (the service advisor and cashier). My dissatisfaction occurred when I got to my car and saw multiple full hand grease prints on the outside of the driver door. I was annoyed but didn’t want to go back inside and make a big deal about it. When I got home I decided to inspect the work that was done on my car. I found the following: -Engine oil level 1 quart low -Hood prop rod unsecured -Engine oil life monitor not reset -Tire pressures low on all tires I called the service manager twice and missed him both times. I left a calm voicemail requesting a return phone call to discuss my experience. I did not receive any return phone calls. I corrected their mistakes on my own and was not seeking any form of reimbursement or monetary gain, only to inform management of the poor workmanship. Despite the friendly staff, I most likely will not return to this dealership for service. More
Carl Dyess and Scott Hebert are wonderful. They were very patient answering all our questions about the features! Excellent customer service I recommend this dealership patient answering all our questions about the features! Excellent customer service I recommend this dealership More
Our company has been using Rick for 10+ years to buy our company vehicles. Rick has always made sure that we are happy before we drive off the parking lot. Throughout the years of working with Rick, his cus company vehicles. Rick has always made sure that we are happy before we drive off the parking lot. Throughout the years of working with Rick, his customer service has always been professional. More
Super easy to deal with! Had the best price on the vehicle and also gave us the best price on our trade in. Would definitely purchase from them again in the future. vehicle and also gave us the best price on our trade in. Would definitely purchase from them again in the future. More
Frank and Carl are the best!!! I always get the best service at McRee Ford! Friendly staff and everyone is very helpful. I have been buying my vehicle here for the last 20 years. service at McRee Ford! Friendly staff and everyone is very helpful. I have been buying my vehicle here for the last 20 years. More