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McRee Ford, Inc.

Dickinson, TX

4.9
330 Reviews

2800 Gulf Fwy

Dickinson, TX

77539

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330 Reviews of McRee Ford, Inc.

October 20, 2021

Excellent customer service. Friendly, fair and honest dealership. Best dealership I’ve ever been too! More

by Justin_golden7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Faias
Oct 22, 2021 -

McRee Ford, Inc. responded

Justin, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

October 19, 2021

Great service and our questions were all answered and everyone was nice. Jon Fonville was very attentive More

by Tony
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar was very nice and explained everything , Jim Fonville
Oct 22, 2021 -

McRee Ford, Inc. responded

Tony, thank you for your kind review; we are happy to pass along your comments to the team here at McRee Ford, Inc.! We hope to be of service to you again! Take care!

September 22, 2021

Fast friendly knowledgeable no hassle great location. Best selection of trucks in this area of Houston More

by Johnny Breaux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Whitt
Sep 23, 2021 -

McRee Ford, Inc. responded

Hi Johnny, thank you so much for your positive comments about McRee Ford, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2021

The salesman was helpful. Knew his trucks. Finance went quickly. The price was better than expected More

by marc_oshields
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Satterfield
Sep 13, 2021 -

marc_oshields responded

The experience was good and went quickly

Sep 16, 2021 -

McRee Ford, Inc. responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2021

After I left a previous review about the poor service I received last time Paul Tamkin reached out to me to ask some questions about my experience. He apologized about what happened said he was going to ta More

by Stark724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Becker, Marvin Zepeda, Brian Vaughan
Sep 07, 2021 -

McRee Ford, Inc. responded

Hi, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. When you have an opportunity, please reach out to Manager, Paul Tamkin at 281-309-5128 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

September 03, 2021

So much for their multi-point checklist before releasing the vehicle.....I found the spare tire to be flat before driving off and yet the service dept. claims it was checked. This is simply some uncaring, u More

by DOBEtt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Buck
Sep 07, 2021 -

McRee Ford, Inc. responded

Hi, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please contact our Manager, Paul Tamkin at 281-309-5128 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

August 31, 2021

What a great experience. Everyone was very friendly and helpful. This is the second vehicle that I have purchased from Mohammad and it is a pleasure to work with him. Oscar in Finance was very friendly and More

by tim.ferguson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar in Finance, Mo Shaiq
Sep 03, 2021 -

McRee Ford, Inc. responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 27, 2021

Best buying experience we’ve ever had. Everyone was helpful and friendly. No high pressure. More

by Sjrm1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Shaiq
Aug 31, 2021 -

McRee Ford, Inc. responded

Hi, we're pleased to hear everything was completed to your satisfaction! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 24, 2021

I recently visited the service department to obtain an estimate. Misa Jelic offered to go out in the pouring rain to move my truck under the porte-cochère. She offered as I deliberated at the door with More

by EC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Misa Jelic
Aug 31, 2021 -

McRee Ford, Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At McRee Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

August 20, 2021

My 2018 ford f-150 power stroke both headlights cracked from inside out took it to McRee they said that rocks hit them no impact point had to get ford service involved for help because McRee would not help More

by Ellen.Vanier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Vaughan
Aug 21, 2021 -

McRee Ford, Inc. responded

We're so sorry that we weren't able to meet your expectations. However, there are some facts missing and misrepresentation in this review regarding the transaction. Although the cost to the customer was $300, the vehicle was out of warranty and the total bill was $3,100, $2,700 of which was covered by Ford. There was thorough communication and transparency with the customer throughout this service. Again, we are sorry the outcome did not meet your expectations. If you wish to discuss this directly, I am more than happy to review your experience. Regards, Dain Crow General Manager

Aug 21, 2021 -

Ellen.Vanier responded

There should have been no cost to the ex employee which has seen McRee help other customers that was alot more out warranty on there vehicles then I was on mine because they where repeat customers if you go on line and goggle the complaints on 2018 to 2019 ford trucks about the headlights cracking from the inside out ford knows there is a problem but I already have solution for my promblem and it will be taken care of I hope this coming week.

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