McRee Ford, Inc.
Dickinson, TX
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330 Reviews of McRee Ford, Inc.
After I left a previous review about the poor service I received last time Paul Tamkin reached out to me to ask some questions about my experience. He apologized about what happened said he was going to ta received last time Paul Tamkin reached out to me to ask some questions about my experience. He apologized about what happened said he was going to talk to the managers to see what they could do however I never heard anything back and it’s been over 3 weeks. Very unfortunate and extremely unsatisfied. More
So much for their multi-point checklist before releasing the vehicle.....I found the spare tire to be flat before driving off and yet the service dept. claims it was checked. This is simply some uncaring, u the vehicle.....I found the spare tire to be flat before driving off and yet the service dept. claims it was checked. This is simply some uncaring, untrained service personnel moving a piece of paper to make it look good. Their response to my online request for obtaining another key (since only one was supplied) and after almost 1 day is NONE! This was a cash sale and the sales rep., Matt was efficient and easy to work with. The actual sale process was smooth and stress free! More
What a great experience. Everyone was very friendly and helpful. This is the second vehicle that I have purchased from Mohammad and it is a pleasure to work with him. Oscar in Finance was very friendly and helpful. This is the second vehicle that I have purchased from Mohammad and it is a pleasure to work with him. Oscar in Finance was very friendly and helpful too. More
I recently visited the service department to obtain an estimate. Misa Jelic offered to go out in the pouring rain to move my truck under the porte-cochère. She offered as I deliberated at the door with estimate. Misa Jelic offered to go out in the pouring rain to move my truck under the porte-cochère. She offered as I deliberated at the door with no umbrella. And, she was actually helping someone else at the time. I didn’t let her, but, I really appreciated her thoughtfulness. More
My 2018 ford f-150 power stroke both headlights cracked from inside out took it to McRee they said that rocks hit them no impact point had to get ford service involved for help because McRee would not help from inside out took it to McRee they said that rocks hit them no impact point had to get ford service involved for help because McRee would not help cost me 300.00 out pocket for something out of my control try to get a hold someone there are to even call you back all you hear that they are short handed because most of the employees are out with covid from the owner to service manger I guess its time to say good bye to my ford try a new brand vehicle been with ford for ever but not happy with the out come. More