Back

McMullen Ford- Council Bluffs - Service Center

Council Bluffs, IA

4.3
244 Reviews

244 Reviews of McMullen Ford- Council Bluffs - Service Center

Sort by
April 01, 2018

Timely and efficient repair of my F150 The found the problem and fixed it. I could have gone to another Ford dealer closer to my home, but I TRUST McMullen and went the distance to them, TR More

by DRATURNKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Archer, Glenn Smith, Skip Marsh
April 01, 2018

Vehicle maintenance The service, management and employees have always been excellent and that is why I always have stuck with McMullen Ford and theirvehicle over the ye More

by Dawson,David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Jensen , Randy Archer
March 31, 2018

In and out I am always happ y to get my truck serviced there, McMullen. I feel all the people there go out of their way to make sure you are taken care of. Thei More

by JOEISHERE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Archer, Glenn Smith, Lindsy Tinnon
March 31, 2018

Great service great people Customer Service is the name of the game now and Mcmullen Ford gives excellent Customer service great attention and personal service is their key t More

by Danhansen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Archer
March 29, 2018

Their good service has made me a repeat customer Service department went out of their way to correct a problem with a recall, despite it being hard to diagnose they kept at it and made me feel like m More

by AGRAYBILL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Archer, Glenn Smith, Lindsy Tinnon, Bob Fausset, Frank Mainelli, Josh Radcliff
March 27, 2018

Pleasant experience! Always a good experience at McMullen. The owner, Scott McMullen came out and asked if everything was good. We see Scott and Dan every time we come in. More

by STEPHENWICHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 24, 2018

Very poor this time Very poor service all the way around this time! From my call to picking it up! I will think twice about buying my next vehicle there More

by DAIRYQ39
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lindsy Tinnon
Apr 02, 2018 -

McMullen Ford- Council Bluffs responded

We apologize for any mishaps that happened during your experience with us in the service department. We do value every customers business and would love a chance to make things right with you. Please let us know how we continue to earn your business as a service customer.

March 24, 2018

OIL CHANGe I have been to McMullen many times and am always greeted in a friendly manner and always feel like service goes above my expectations. I am always s More

by DUSTIHANSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Archer, Lindsy Tinnon
March 22, 2018

Oil change for my 350 diesel I was greeted by the president of the company as soon as I got out of my vehicle and he asked me how are things going if there was anythinghe could More

by Danhansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Archer, Glenn Smith, Lindsy Tinnon
March 21, 2018

Very convenient and professional Really like being able to schedule a oil change. I am not crossing the river any more. Wish I had known this year's ago. Bigger is NOT better. I have More

by djensen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Archer, Pat Badie
...
21
...