McMullen Ford- Council Bluffs - Service Center

Routine maintenance on a non-Ford vehicle. I bought a Hyundai from this dealership and return to have it serviced. They treat you like one of the family even if you don't have a Ford. Everyone I bought a Hyundai from this dealership and return to have it serviced. They treat you like one of the family even if you don't have a Ford. Everyone there is super nice and very accommodating. And their break room is pretty awesome too. I've never had any problems with buying or having my vehicle serviced from this establishment. Even when I initially bought my vehicle no one was pushy or tried to force me into anything. 10 out of 10 and I will most likely be buying my next vehicle from here again. More

Very good I have always been treated very well at every visit for what ever I needed for 30 some years always very friendly and eger to help with what ever was I have always been treated very well at every visit for what ever I needed for 30 some years always very friendly and eger to help with what ever was needed 😊😊😊😊😊😊 More

Air bag recall To start I had talked to Woodhouse because they had called me about trading pickups. I told the salesman we had a recall on our 2007 Mustang and when To start I had talked to Woodhouse because they had called me about trading pickups. I told the salesman we had a recall on our 2007 Mustang and when we brought it over for the recall he could look at our car. I talked to the service manager who rudely told me they didn't have the parts or would be getting them anytime soon. So I called McMullen's to see if they could help me. I talked to Dave how was very nice and looked up our recall notice and told me they would have to our the parts, but would call me when they were in. A few days later Dave called and made an appointment for me and fixed the airbags on the recall. McMullen Ford went all out to give us fast service and even washed our car. Thanks you gained a new customer and Woodhouse lost my business!! More

The service department was bery nice and undrrstanding when The services department was very u understanding and helpful. I had to reschedule the appointment a couple of time They was very understanding when The services department was very u understanding and helpful. I had to reschedule the appointment a couple of time They was very understanding when i called. More

Review Always have consistent and honest customer service from McMullen Ford. Glen and Randy are always ready to help us and never let us down. Dan McMulle Always have consistent and honest customer service from McMullen Ford. Glen and Randy are always ready to help us and never let us down. Dan McMullen is also great. More

Warrenty Work Took my convertible in for a window alignment and some molding work. When I picked up the car the top was down, thought it was odd but no biggie. When Took my convertible in for a window alignment and some molding work. When I picked up the car the top was down, thought it was odd but no biggie. When I returned to work and put the top up the rag top had been tucked under the molding and started to pull everything apart as the roof came up. I was able fix it myself but wasnt happy. More

Great experience! They called to let me know what was wrong and what parts it would take to fix it . Also called when it was done the same day. They called to let me know what was wrong and what parts it would take to fix it . Also called when it was done the same day. More

Excellent job I had excellent service in getting 2 tires fixed without a appoiment everyone did an excellent job in wourking on my car. I have always excellent ser I had excellent service in getting 2 tires fixed without a appoiment everyone did an excellent job in wourking on my car. I have always excellent service from the dealership. More

Always friendly and fast The service department has always been friendly and are fast, telling me if anything else needs to be done and the or before doing it. The service department has always been friendly and are fast, telling me if anything else needs to be done and the or before doing it. More

Very enjoyable They answer all your questions that you have they ask how your day is going. I like it that they wash my car because of my age I can’t always get it They answer all your questions that you have they ask how your day is going. I like it that they wash my car because of my age I can’t always get it washed. More