McMullen Ford- Council Bluffs - Service Center

Car repair We have appreciated how much McMullen Service Center and their ownership makes it a priority to listen to their customers and our vehicle issues. In a We have appreciated how much McMullen Service Center and their ownership makes it a priority to listen to their customers and our vehicle issues. In a recent service repair, we were experiencing an issue with our Fusion. McMullen Service was persistent in determining our issue and making the repairs. You are a great team and we are McMullen customers for life. Thanks Scott, Dan, Glen and Randy and mechanics. More

Fast. Efficient. Reliable. Friendly I recommend McMullen Ford for their professional service and commitment to quality repairs. They are always helpful even after the sale. I recommend I recommend McMullen Ford for their professional service and commitment to quality repairs. They are always helpful even after the sale. I recommend Ron Dufek anytime. More

Excellent Service Very friendly, helpful and professional. They were very helpful and appeared to be interested in doing a good job on my auto. I am very comfortable Very friendly, helpful and professional. They were very helpful and appeared to be interested in doing a good job on my auto. I am very comfortable having my auto services at McMullen. More

Always friendly and on time Their waiting room is always clean and comfortable with tea, coffee and water available. However, I most appreciate that my. wait time is always short Their waiting room is always clean and comfortable with tea, coffee and water available. However, I most appreciate that my. wait time is always shorter than I expect. This is very appreciated as I am from out of town and when I come to Council Bluffs I always have a list of things to do.......I value extra time for "shopping"! More

Great service Our service experience hasi always been great, service employees are always friendly. Made an appointment and got right in. will use McMullen in the Our service experience hasi always been great, service employees are always friendly. Made an appointment and got right in. will use McMullen in the futures. More

Changed my oil faster then I expected They did not waste any time, got my oil change done fast. Was very polite and friendly. The waiting area was very comfy also. Thanks They did not waste any time, got my oil change done fast. Was very polite and friendly. The waiting area was very comfy also. Thanks More

Complete, fast service I have been taking our vehicles to McMullen Ford for many years now and nobody can beat the service and quality there. Very friendly atmosphere, helpf I have been taking our vehicles to McMullen Ford for many years now and nobody can beat the service and quality there. Very friendly atmosphere, helpful and is always there for any question you may have. More

The works oil change Fast efficient quality service. Very friendly welcoming team. Made me feel like an important part of the McMullen family. Waiting area extremely clean Fast efficient quality service. Very friendly welcoming team. Made me feel like an important part of the McMullen family. Waiting area extremely clean a d comfortable More

While You Wait Oil change with a short wait on the vehicle time! And everyone is friendly and that was first thing in the morning! Great experience and great people Oil change with a short wait on the vehicle time! And everyone is friendly and that was first thing in the morning! Great experience and great people to work with More

Felt left out When I made the appointment, I also asked for a courtesy drop at my work, was told that would be great to arrive by 8:30., everything went well. The When I made the appointment, I also asked for a courtesy drop at my work, was told that would be great to arrive by 8:30., everything went well. The morning I dropped off I had asked for a courtesy drop at my work no problem the car was ready. I reminded the service repre to please vacuum the car out when down and he said no problem. I called at around 11 found out my car was done asked if it would be possible to take it to the body shop and have them take a look at a small area on the tailgate of the car. He said no problem he could do that. I called up at 12:30 and asked for a pick up which they told me that the driver was at lunch but when he returned they would have him call me. I ended up call back around 1:30 and was able to talk to the driver which came and picked me up and we returned to the dealership. When I arrived the car had not gone over to the body shop but the lady that checked me out did call the body shop and someone came over and took a look at what I needed done , said she would talk to some over at the body shop and call me back that afternoon. Well as far as that goes here it is much later and I still have not heard from her but I did get a call from Ron saying he hadn't taken my car to the body shop sometime around 3. Guess the body shop doesn''t need work. More