Back

McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
Contact Dealership

3401 South Expressway

Council Bluffs, IA

51501

Directions

By Type

Showing 1,578 reviews

March 09, 2020

My visit was surprisingly pleasant, the people were fun and easy to talk to. This experience changes the way I view coming to a car dealership. More

by mjcejordan
Recommend Dealer
Yes
Employees Worked With
Frank Mainelli
Mar 12, 2020 -

McMullen Ford- Council Bluffs responded

Hi there, we're glad to hear you had such a pleasant experience with us! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Please let us know if there is ever anything else we can do for you! Take care!

March 09, 2020

Tom was so helpful throughout the whole process of me getting into a truck. He made sure I was comfortable the whole time while I made a huge decision. I would gladly recommend him to anyone looking to b More

by COD828282
Recommend Dealer
Yes
Employees Worked With
Tom Truscott
Mar 12, 2020 -

McMullen Ford- Council Bluffs responded

Hello, we're happy you found Tom to be so supportive during your experience here at McMullen Ford! If there is anything else we can do to assist you, please let us know! Take care!

March 08, 2020

Very pleasant experience . Went in ready to buy if the price was right and with a little back and forth . We were able to come to a deal that I thought before going would be a fair enough deal . More

by KCDIERCKS
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset, Ron Dufek
March 07, 2020

No high pressure sales. Very customer focused. Made sure we understood all the technical features. I would recommend the dealership to anyone looking for new or used vehicles More

by TWINII1959
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Smith
Mar 08, 2020 -

McMullen Ford- Council Bluffs responded

Twinii1959, thank you for your wonderful response to the quality of service our Staff provides! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 07, 2020

bought a new truck outstanding sales and service.they walk you thru the whole process and answer all your questions. and after the sale they stay with you ensuring you More

by ROBBY8900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2020 -

McMullen Ford- Council Bluffs responded

Robby8900, we appreciate your feedback of our Staff's outstanding service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 06, 2020

Everyone was awesome! It was a great experience and we love our truck! They listened and we were able to get everything we wanted. Extremely satisfied! More

by SPARKYJOE64
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2020 -

McMullen Ford- Council Bluffs responded

Sparkyjoe64, we're pleased to hear everything was completed to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 03, 2020

Tom was absolutely the best to work with. Would highly recommend him to any of my family or friends. Not pressured into buying,which for a guy like me is appreciated. Also the finance guy Pete was great t More

by SHUEDEPOHL13
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

McMullen Ford- Council Bluffs responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

March 02, 2020

Planned to buy an Edge but realized after talking with Scot McMullen and test driving it that the Edge was not the best fit for me. Scott worked with on an Explorer that had the features that best fit a More

by g3x
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

McMullen Ford- Council Bluffs responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 02, 2020

They have a 68 mustang convertible 428 Cobra jet on the showroom floor. It reek's of patina. They were talking $200,000 so I said let's run it thru meacom auction and I will bid on it there. More

by boeckgreg
Recommend Dealer
Yes
Employees Worked With
Bob Fausset, Steve Speight
Mar 05, 2020 -

McMullen Ford- Council Bluffs responded

We are happy we could make your experience a positive one! Safe travels!

February 29, 2020

Was told they would fill new pickup with gas - they put in a half tank! Was told vehicle went through shop - oil life at 50%!!! Took away value from my trade for cracked windshield- this one cracked too. More

by LF0
Recommend Dealer
No
Employees Worked With
Pete Belcastro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset
...
99
...