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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,578 reviews

June 05, 2020

Great sales staff. Quick and to the point. Tom Truscott was the best sales person I have ever have worked with. I will be telling friends and family about McMullen Ford!!! More

by 1HIPKID
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Truscott
Jun 11, 2020 -

McMullen Ford- Council Bluffs responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 03, 2020

Daryl is the man ; both owners father and son greeted me as I was waiting. Small town service (which has gone bye bye). Customer for life with McMullen Ford!!! Excellent truck and experience!!! More

by BRANDONWAX1983
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

McMullen Ford- Council Bluffs responded

Reviews like yours provide encouraging feedback! We hope you continue to choose McMullen Ford for all your vehicle needs! Take care!

June 01, 2020

I didn’t get a good deal at all, I paid $1000 over sticker price. I put $5000 down on a (Window sticker $34,000) truck they had advertised as their price $29,000 and financed $31,000. I think I could’ More

by DAVIDHOYT93
Recommend Dealer
No
Employees Worked With
Pete Belcastro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dufek
June 01, 2020

The friendliest dealer I have experienced. My salesperson was friendly, professional, and respectful. Was not pushy, was funny, helpful, and honest thru the entire process. I also appreciated the greetings More

by Chris
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mainelli
Jun 06, 2020 -

McMullen Ford- Council Bluffs responded

Hello Chris, we appreciate you taking the time to leave us this feedback. If you have any further questions or concerns, please give us a call. We will be more than happy to assist you. Take care.

June 01, 2020

I shopped on line. When I decided on the car I liked I I shopped online. When I decided on the car I liked I contacted Jim Bowser. He guided me through the process to make this purchase. I found the McMul More

by qtlilmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Bowser, Ron Dufek
Jun 06, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 31, 2020

Tom and everyone we dealt with at McMullen was very helpful and informative. They weren't high pressure and worked to earn our business by getting us a nice deal on a great Explorer! More

by PINHIGH418
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Truscott - 5 Stars, Bob Fausset
Jun 06, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

May 31, 2020

Frank was a great to work withT They were all friendly and very helpful. Frank was very helpful in helping to choose the vehicle and to show how everything worked before I left the d More

by RYANUNDERW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mainelli
Jun 06, 2020 -

McMullen Ford- Council Bluffs responded

Hello, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2020

We felt the process was a little long. But the end result was what we were looking for. We thought all of the people we had contact with we're friendly courteous and made us feel very comfortable. I did not More

by JANDJH
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset, Ron Dufek
Jun 06, 2020 -

McMullen Ford- Council Bluffs responded

We are happy we could make your experience a positive one! Thank you for choosing McMullen Ford, and we hope to see you again soon!

May 29, 2020

I have always had an awesome experience at McMullen. They are always caring and personal. This visit was no exception. They spent as much time as it takes to explain all the new devices found on my v More

by SAFJRM83
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

McMullen Ford- Council Bluffs responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 28, 2020

Wouldn’t buy a Ford from anywhere else. This company treats you like family. Always bend over backwards to do what is right. Love buying from McMullen Ford. More

by DAVIDFREAUF
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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