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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,592 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,592 reviews

September 04, 2020

Good experience. Josh was enthusiastic and did a good job in the sales process, especially in delivery of the vehicle going through the features and helping set up Ford Pass. The dealer is repairing a bl More

by TCKK79
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
September 04, 2020

Came in to trade my pickup for a new F-150 and the salesman Daryl was nothing but helpful from the start. from the test drive to completing the deal it was a very good interaction and will be back wh More

by JESSMUHLBAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Sep 08, 2020 -

McMullen Ford- Council Bluffs responded

Thank you for your kind words and congratulations on your new F150! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If there is anything else we can do to assist you, please let us know! Take care!

September 03, 2020

This was the fastest and least stressful car buying experience my wife and I have ever had. No price haggling. No pressure tactics and a great salesman to work with. I wholeheartedly recommend Ron Duf More

by HAWKEYEGRAD
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Ron Dufek
Sep 06, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 03, 2020

I worked with Ron at McMullen. He helped me find the right vehicle for the price that I wanted. Everything went very smoothly throughout the entire transaction. They did not pressure me alot like most More

by dan2ter97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dufek
Sep 06, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

September 01, 2020

The whole staff was very friendly and honest. Tom was great to work with. He got me a great deal. Would buy from them again. More

by WCV.NV.GIRLSSOCCER
Recommend Dealer
Yes
Employees Worked With
Bob Fausset, Frank Mainelli, Pat Peirce
Sep 04, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if you have any additional questions about services you received and thank you again for choosing McMullen Ford!

September 01, 2020

Treated well. Paperwork easy. Information and features on 2020 Ford F150 explained well, warranty experience was good, finance on line was simple. Overall good experience More

by COXX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mainelli
Sep 04, 2020 -

McMullen Ford- Council Bluffs responded

Your satisfaction means a lot to us, and we truly appreciate you choosing McMullen Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please do come back and see us.

August 30, 2020

They were very helpful and never pressured us. They made us feel at ease and answered all of are questions. They helped us understand all the new gadgets on the car. We really appreciated the time they took More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Ron Dufek
Sep 02, 2020 -

McMullen Ford- Council Bluffs responded

Larry, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 29, 2020

I can't recall ever having a more enjoyable experience buying a vehicle. From the first approach by Ron Dufek through the signing of the paperwork, everything was low pressure and helpful. I felt that eve More

by DHMCDONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fausset, Pete Belcastro, Ron Dufek
Sep 02, 2020 -

McMullen Ford- Council Bluffs responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for taking the time to notice those efforts and for leaving such an awesome review! It means so much to us to have earned your trust in our business. If there is anything else we can do to assist you, please let us know! Take care!

August 29, 2020

The best experience ever, easy to talk with and straight forward information, would recommend to anyone. From start to finish the process with the McMullen team was amazing. More

by watericon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Sep 02, 2020 -

McMullen Ford- Council Bluffs responded

We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know. Take care!

Sep 02, 2020 -

McMullen Ford- Council Bluffs responded

We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know. Take care!

August 29, 2020

Rick was a low pressure sale member that gave and and answered all the questions we had. Thanks Rick for working out a deal on a new truck More

by RUNKUTTER4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Boyd
Sep 02, 2020 -

McMullen Ford- Council Bluffs responded

It is great to hear Rick took such great care of you! If there is anything else we can do to assist you, please let us know. Take care!

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