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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,592 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,592 reviews

September 19, 2020

Got me the truck of my dreams. Awesome lookIng truck run great and great sales people to work with being that the truck I wanted was a needle in a haystack or hard to find and they got one for me Thxs a mil More

by Country
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxy, Glenn Smith, Bob Fausset, Pete Belcastro, Matt Wemhoff
Sep 24, 2020 -

McMullen Ford- Council Bluffs responded

Hello, we're pleased to hear everything was completed to your satisfaction! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 18, 2020

I went in for an oil change and left with a new vehicle. Can't get much better than that. Trump 2020 baby! Thank you! More

by JBAIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset, Frank Mainelli
Sep 24, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your kind words and congratulations on your new vehicle! If there is anything else we can do to assist you, please let us know! Take care!

September 17, 2020

We really enjoyed the no pressure sales that we received from Ron. He walked us through all of our options, spent quite a bit of time with us so we were happy with our purchase. More

by MDGNEBRASKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Smith, Bob Fausset, Pete Belcastro, Ron Dufek
September 17, 2020

We loved our salesman and the finance gentleman was super friendly. Both were amazing. We love McMullen Ford and will be back many times. Thank you!! More

by BECKY.BARRETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
September 16, 2020

Ian was super friendly. He made me feel comfortable, he understood my needs and successfully delivered in a stress free and pressure free environment. Great work!!!! More

by NICHOLEIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2020

McMullen service staff has always been very helpful and accommodating with any service we need and fixed the issue correctly. Their sales staff proved to be just as accommodating and flexible, all at a re More

by Adam Hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

McMullen Ford- Council Bluffs responded

Adam, thank you for taking the time to leave us your response to our Staff's customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Have a wonderful day!

September 11, 2020

Ian was great. He explained the process and we knew at all times what was going on with our application. He answered all our questions in a way for us to understand. More

by DUNCANNAOMI30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
September 11, 2020

I really enjoyed my experience. 2nd vehicle I have purchased. Fast fun and friendly. If you ever need a pre owned or new vehicle come to McMullen Ford. I Highly recommend! More

by LYRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Smith, Bob Fausset, Pete Belcastro, Ron Dufek, Frank Mainelli
September 10, 2020

Had in inventory exactly what I wanted. Best about this dealership they provide dealer discount and do not have a Doc Fee. Frank was great to work with! More

by BHAMMITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Frank Mainelli
September 06, 2020

This is the third time I have purchased a new vehicle from McMullen. It is always a smooth activity and stress free. The deal from start to finish was nice More

by BUSAMAN2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Sep 08, 2020 -

McMullen Ford- Council Bluffs responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you. Safe travels!

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