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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,592 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,592 reviews
September 26, 2020
Found the pickup I wanted thru your website here so it was an easy sale but found your sales and finance dept very helpful and drove it home that evening was an easy sale but found your sales and finance dept very helpful and drove it home that evening More
by DOLLYDIMPLES5776
Verified Customer
September 25, 2020
All in all a satisfying experience. The real bottom line is that the primary driver loves the vehicle. One of the real tests will be satisfaction with the service department. is that the primary driver loves the vehicle. One of the real tests will be satisfaction with the service department. More
by CATSPAW4
September 25, 2020
All staff members were friendly and made the process very easy. First time car buyer and I didn’t feel rushed or pressured into making a decision. Car was explained and told that if I needed anything to call easy. First time car buyer and I didn’t feel rushed or pressured into making a decision. Car was explained and told that if I needed anything to call. Thank you More
by WALFORDMHOME
Employees Worked With
Pete Belcastro, Ron Dufek
September 24, 2020
Josh was very energetic very nice person, we test drove an F150. When we agreed to purchase the F150 the company took it to get it cleaned the company that detailed it did a spotty job. I thought that when an F150. When we agreed to purchase the F150 the company took it to get it cleaned the company that detailed it did a spotty job. I thought that when you purchased a vehicle they would fill up the tank what do I know guess you have to put that in writing. When they checked the vehicle they did not fix the lights that are not working on the drivers side again I should have got that in writing. It’s a pre owned so I get what I get and I will have to deal with it. What ever you do get it in writing ask more questions More
by Christopher Larsen
Employees Worked With
September 24, 2020
Frank was great to work with. Frank was great to work with. Frank was great to work with. Frank was great to work with. Sorry for the redundancy but it had to be 25 words... with. Frank was great to work with. Frank was great to work with. Sorry for the redundancy but it had to be 25 words... More
by ALEXPICK
September 23, 2020
Ian was our salesman. We were upfront we did not want to play the 'Dealer's number game' and he pretty much respected that. The process, as much as we hate it, pretty easy, so we thank him for that. He wa play the 'Dealer's number game' and he pretty much respected that. The process, as much as we hate it, pretty easy, so we thank him for that. He was enjoyable to work with, was patient and covered everything before we left, even though it was after close. We didn't feel we were being pushed out the door. Thank you for everything and we will definately look at you again come time to buy our new pick up. Take care! Carla More
by FFIREWIFE88
September 23, 2020
I am a repeat buyer of McMullen Ford, I worked with Rick Boyd very friendly/helpful! Scott and Dan are always awesome to work with. Boyd very friendly/helpful! Scott and Dan are always awesome to work with. More
by HERKY1IA4
September 21, 2020
I had a great experience. Everyone was friendly, kind, and knowledgeable. It made the buying experience quick and enjoyable. I would recommend McMullen to everyone. and knowledgeable. It made the buying experience quick and enjoyable. I would recommend McMullen to everyone. More
by HALSTONBELCASTRO
September 21, 2020
We had a great experience! We were so happy to have Frank as our salesman, he made the experience fun and easy!! I can’t say enough great things about him! Everyone that helped us was wonderful! We will defi as our salesman, he made the experience fun and easy!! I can’t say enough great things about him! Everyone that helped us was wonderful! We will definitely be back for our next vehicle, thanks so much! Oh and of course, we love our new F-150!!! More
by Kelly Mc
Employees Worked With
Bob Fausset, Pete Belcastro, Frank Mainelli
