Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McMullen Ford- Council Bluffs
Council Bluffs, IA
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,578 reviews
September 16, 2020
Ian was super friendly. He made me feel comfortable, he understood my needs and successfully delivered in a stress free and pressure free environment. Great work!!!! understood my needs and successfully delivered in a stress free and pressure free environment. Great work!!!! More
by NICHOLEIS
Verified CustomerEmployees Worked With
September 13, 2020
McMullen service staff has always been very helpful and accommodating with any service we need and fixed the issue correctly. Their sales staff proved to be just as accommodating and flexible, all at a re accommodating with any service we need and fixed the issue correctly. Their sales staff proved to be just as accommodating and flexible, all at a reasonable price. We will be back and recommend them to others looking for a Ford. More
by Adam Hansen
Employees Worked With
September 11, 2020
I really enjoyed my experience. 2nd vehicle I have purchased. Fast fun and friendly. If you ever need a pre owned or new vehicle come to McMullen Ford. I Highly recommend! purchased. Fast fun and friendly. If you ever need a pre owned or new vehicle come to McMullen Ford. I Highly recommend! More
by LYRAD
Employees Worked With
Other Employees :
Glenn Smith, Bob Fausset, Ron Dufek, Frank Mainelli
September 11, 2020
Ian was great. He explained the process and we knew at all times what was going on with our application. He answered all our questions in a way for us to understand. all times what was going on with our application. He answered all our questions in a way for us to understand. More
by DUNCANNAOMI30
September 10, 2020
Had in inventory exactly what I wanted. Best about this dealership they provide dealer discount and do not have a Doc Fee. Frank was great to work with! dealership they provide dealer discount and do not have a Doc Fee. Frank was great to work with! More
by BHAMMITT
September 06, 2020
This is the third time I have purchased a new vehicle from McMullen. It is always a smooth activity and stress free. The deal from start to finish was nice from McMullen. It is always a smooth activity and stress free. The deal from start to finish was nice More
by BUSAMAN2011
September 04, 2020
Came in to trade my pickup for a new F-150 and the salesman Daryl was nothing but helpful from the start. from the test drive to completing the deal it was a very good interaction and will be back wh salesman Daryl was nothing but helpful from the start. from the test drive to completing the deal it was a very good interaction and will be back when it is time for my next vehicle purchase More
by JESSMUHLBAUER
September 04, 2020
Good experience. Josh was enthusiastic and did a good job in the sales process, especially in delivery of the vehicle going through the features and helping set up Ford Pass. The dealer is repairing a bl job in the sales process, especially in delivery of the vehicle going through the features and helping set up Ford Pass. The dealer is repairing a blemish on the truck and will be installing accessories on order at the same time. The dealer website was misleading causing the price of the truck to be $3,500 more than what was advertised. There apparently was an error on the website in how the rebates get applied.. While I understand, it was an unexpected pricing surprise and made the process more frustrating. More
by TCKK79
September 03, 2020
I worked with Ron at McMullen. He helped me find the right vehicle for the price that I wanted. Everything went very smoothly throughout the entire transaction. They did not pressure me alot like most right vehicle for the price that I wanted. Everything went very smoothly throughout the entire transaction. They did not pressure me alot like most dealerships do. I was able to walk in and find the right vehicle and be done signing within a couple of hours. I did not have to spend my whole day there. I had such a good experience that I went back and traded my truck in a couple days later. The experience was even better the second time because they already had most of my info. More
by dan2ter97
September 03, 2020
This was the fastest and least stressful car buying experience my wife and I have ever had. No price haggling. No pressure tactics and a great salesman to work with. I wholeheartedly recommend Ron Duf experience my wife and I have ever had. No price haggling. No pressure tactics and a great salesman to work with. I wholeheartedly recommend Ron Dufek and McMullen Ford. More
by HAWKEYEGRAD
