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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,578 reviews

September 24, 2020

Josh was very energetic very nice person, we test drove an F150. When we agreed to purchase the F150 the company took it to get it cleaned the company that detailed it did a spotty job. I thought that when More

by Christopher Larsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

Frank was great to work with. Frank was great to work with. Frank was great to work with. Frank was great to work with. Sorry for the redundancy but it had to be 25 words... More

by ALEXPICK
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mainelli
Sep 28, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

September 23, 2020

Ian was our salesman. We were upfront we did not want to play the 'Dealer's number game' and he pretty much respected that. The process, as much as we hate it, pretty easy, so we thank him for that. He wa More

by FFIREWIFE88
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Veatch
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

I am a repeat buyer of McMullen Ford, I worked with Rick Boyd very friendly/helpful! Scott and Dan are always awesome to work with. More

by HERKY1IA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Boyd
September 21, 2020

We had a great experience! We were so happy to have Frank as our salesman, he made the experience fun and easy!! I can’t say enough great things about him! Everyone that helped us was wonderful! We will defi More

by Kelly Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset, Frank Mainelli
Sep 24, 2020 -

McMullen Ford- Council Bluffs responded

Kelly, thank you for your kind words and congratulations on your new Ford F-150! If you have any additional needs or questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 21, 2020

I had a great experience. Everyone was friendly, kind, and knowledgeable. It made the buying experience quick and enjoyable. I would recommend McMullen to everyone. More

by HALSTONBELCASTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset
Sep 24, 2020 -

McMullen Ford- Council Bluffs responded

Congratulations on your new car, Halston. We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2020

Got me the truck of my dreams. Awesome lookIng truck run great and great sales people to work with being that the truck I wanted was a needle in a haystack or hard to find and they got one for me Thxs a mil More

by Country
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxy, Glenn Smith, Bob Fausset, Matt Wemhoff
Sep 24, 2020 -

McMullen Ford- Council Bluffs responded

Hello, we're pleased to hear everything was completed to your satisfaction! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 18, 2020

I went in for an oil change and left with a new vehicle. Can't get much better than that. Trump 2020 baby! Thank you! More

by JBAIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset, Frank Mainelli
Sep 24, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your kind words and congratulations on your new vehicle! If there is anything else we can do to assist you, please let us know! Take care!

September 17, 2020

We loved our salesman and the finance gentleman was super friendly. Both were amazing. We love McMullen Ford and will be back many times. Thank you!! More

by BECKY.BARRETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

We really enjoyed the no pressure sales that we received from Ron. He walked us through all of our options, spent quite a bit of time with us so we were happy with our purchase. More

by MDGNEBRASKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Smith, Bob Fausset, Ron Dufek
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