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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,592 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,592 reviews

January 03, 2021

Bought a new explorer. Got what we were looking for and more. Salesman Ian exceeded expectations. Only down side was the whole process, was there nearly 4 hours. but that to be expected when buying a vehic More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!

January 01, 2021

I received excellent customer service from everyone that I dealt with at the dealership. I would definitely recommend as everyone was friendly and helpful. Thank you More

by CT.MOREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Boyd, Pete Belcastro, Frank Mainelli
Jan 04, 2021 -

McMullen Ford- Council Bluffs responded

We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 01, 2021

Absolutely wonderful experience. Josh Salisbury was the best salesman. We knew what we wanted and he had it for us. The whole process with Darren and Pete and Dan was professional. We have purchased precio More

by CONNIEW0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren was also 5 Stars, Pete Belcastro
Jan 04, 2021 -

McMullen Ford- Council Bluffs responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 30, 2020

In a few words... exceeded expectations! Was a nice and easy experience. Josh was knowledgeable and made the process exciting. Will definitely be back for the next vehicle! More

by JERRIDRAYAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mainelli
Jan 04, 2021 -

McMullen Ford- Council Bluffs responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

December 29, 2020

They had the truck I wanted and the sales process went so fast. Everyone was kind and the customer service was on point I definitely recommend More

by LEVITOLLIVER21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

McMullen Ford- Council Bluffs responded

Hi, thank you for leaving such a great review and high star rating. We appreciate your recommendation of our dealership! If there is anything else we can do to assist you, please let us know! Take care!

December 29, 2020

Went on a hunt looking for a good used pickup. Came across one for sale here at McMullin. After walking in and finding what I could say is one of the best experiences I've had buying a vehicle, I would More

by Wyatt Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

McMullen Ford- Council Bluffs responded

Hello Wyatt, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

December 29, 2020

Outstanding service provided by McMullen Ford. Daryl Watson helped me navigate the buying process. I was able to fly in, be picked up at the airport, and took delivery of my new awesome truck. Thank y More

by BSA1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Dec 31, 2020 -

McMullen Ford- Council Bluffs responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 28, 2020

everything was explained to us before we even had a thought about asking. Frank. the guy who helped us was very knowledgable about all of it, including what we had to do with our phones to get them to More

by FRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mainelli
Dec 30, 2020 -

McMullen Ford- Council Bluffs responded

Hi Frank, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 27, 2020

The service was great. Daryl Watson was great to work with. Overall this went extremely well. The vehicle was prepared the way we requested. Thanks for the experience. More

by LTERNUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Dec 28, 2020 -

McMullen Ford- Council Bluffs responded

Hello, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

December 25, 2020

This dealership went above and beyond for my mons first car purchase. They did a great job walking him thru the process and explaining what was going on. More

by CDS51566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Truscott, Pete Belcastro
Dec 27, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for taking the time out of your day to tell us about your experience. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

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