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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,578 reviews
December 16, 2020
Had a great experience. The deal was low pressure and fair I think. The salesman listened to what I wanted found a truck that fit. fair I think. The salesman listened to what I wanted found a truck that fit. More
by CHRISCASHATT
Verified CustomerEmployees Worked With
Other Employees :
Nicki in service was very nice.
December 15, 2020
Everyone was very professional and everyone went out of their way to make sure the customer is satisfied. Would recommend to anyone in the entire area. their way to make sure the customer is satisfied. Would recommend to anyone in the entire area. More
by ZAMBJOS44
Employees Worked With
December 15, 2020
Josh was pro-active in making sure I got the vehicle with my wants/needs. Josh and Darren were confident about a loan being approved!! my wants/needs. Josh and Darren were confident about a loan being approved!! More
by BJKJMJ
December 15, 2020
I had a great experience from the moment I drove onto the lot to the moment I drove away with a new car. No pressure great knowledge base and friendly staff. lot to the moment I drove away with a new car. No pressure great knowledge base and friendly staff. More
by ccccrusty
December 14, 2020
## AVOID DEALERSHIP ##Sales manager Darren EXTREMELY ## AVOID DEALERSHIP ## Sales manager Darren EXTREMELY rude, disrespectful, and a real piece of work. Even used profanity in front of my children. H ## AVOID DEALERSHIP ## Sales manager Darren EXTREMELY rude, disrespectful, and a real piece of work. Even used profanity in front of my children. He agreed to a deal on a new car even took a deposit on my credit card. After driving 200+ Miles to purchase the car he changed all the numbers. Coward didn’t even have the stones to show his face after his games. I have bought 7 new Fords & McMullen Ford treated my family and I Horribly. Very small dealership, and now I know why. More
by Rblehm1
December 13, 2020
We purchased our new Ford Transit sight unseen. Flew in from Reno, NV. Frank couldn’t have been more helpful and informative. He picked us up at the airport and got us through the purchase process as quick from Reno, NV. Frank couldn’t have been more helpful and informative. He picked us up at the airport and got us through the purchase process as quickly as possible so we could get on the road for our 21hr return trip. Very thankful they followed all Covid protocol. Highly recommend. More
by VICKIPBISCHOFF
Employees Worked With
Frank Mainelli
December 07, 2020
Dan M. was very helpful in helping purchase my new F-350. When we couldn’t locate the truck with all the options I was looking for we then built my truck from the ground up. We discussed every option to get When we couldn’t locate the truck with all the options I was looking for we then built my truck from the ground up. We discussed every option to get exactly what I wanted. No pressure sale. Great experience! More
by paul_smith
December 06, 2020
Josh always does such a great job helping us find the perfect vehicle every time! He’s friendly, professional, and makes buying a car a lot less miserable and a lot more fun! This is the second vehicle w perfect vehicle every time! He’s friendly, professional, and makes buying a car a lot less miserable and a lot more fun! This is the second vehicle we have bought with At Mcmullin and with Josh’s Help! Can’t remember the mans name that helped with all the paperwork at the end, but that was the second time he has done our paper work, and he’s is super helpful and very quick! More
by astork
Employees Worked With
December 05, 2020
You know i bought my first truck there in 1981 fresh out of the Army. Probably just bought my last truck there. Very professional and knowledgeable. Salesman was accommodating. I had a good experience. of the Army. Probably just bought my last truck there. Very professional and knowledgeable. Salesman was accommodating. I had a good experience. More
by PHILLIPBACH56
December 03, 2020
Salesman was very helpful and knowledgeable. He work very hard to get us in our new Escape. The finance guy was very efficient with get us in and out. hard to get us in our new Escape. The finance guy was very efficient with get us in and out. More
by FAMILYMANCOLTER
