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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,578 reviews

December 29, 2020

They had the truck I wanted and the sales process went so fast. Everyone was kind and the customer service was on point I definitely recommend More

by LEVITOLLIVER21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

McMullen Ford- Council Bluffs responded

Hi, thank you for leaving such a great review and high star rating. We appreciate your recommendation of our dealership! If there is anything else we can do to assist you, please let us know! Take care!

December 29, 2020

Went on a hunt looking for a good used pickup. Came across one for sale here at McMullin. After walking in and finding what I could say is one of the best experiences I've had buying a vehicle, I would More

by Wyatt Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

McMullen Ford- Council Bluffs responded

Hello Wyatt, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

December 29, 2020

Outstanding service provided by McMullen Ford. Daryl Watson helped me navigate the buying process. I was able to fly in, be picked up at the airport, and took delivery of my new awesome truck. Thank y More

by BSA1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

McMullen Ford- Council Bluffs responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 28, 2020

everything was explained to us before we even had a thought about asking. Frank. the guy who helped us was very knowledgable about all of it, including what we had to do with our phones to get them to More

by FRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mainelli
Dec 30, 2020 -

McMullen Ford- Council Bluffs responded

Hi Frank, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 27, 2020

The service was great. Daryl Watson was great to work with. Overall this went extremely well. The vehicle was prepared the way we requested. Thanks for the experience. More

by LTERNUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

McMullen Ford- Council Bluffs responded

Hello, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

December 25, 2020

This dealership went above and beyond for my mons first car purchase. They did a great job walking him thru the process and explaining what was going on. More

by CDS51566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Truscott
Dec 27, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for taking the time out of your day to tell us about your experience. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 20, 2020

No pressure, Ron and Daryl knew their vehicle. In and out. Just the way I like it Would recommend this to my family and friends More

by SUNSET_LAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dufek
Dec 24, 2020 -

McMullen Ford- Council Bluffs responded

Hello, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope you continue to choose McMullen Ford for all your vehicle needs! Take care!

December 19, 2020

I was surprisingly impressed with Daryl. He did a very educational orientation to my new car. Very easy to understand and very helpful with understanding the Ford ap. More

by DVANDE213
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your kind words and congratulations on your new vehicle! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 18, 2020

Everyone was real friendly and courteous, and our salesman Daryl was very informative about vehicles. He took care of us very well. We bought from McMullen 10 yrs ago and we knew we'd be taken good c More

by cjkrusen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 17, 2020

I didn’t want to play the back and forth game. It was exactly the way I want to buy a new vehicle! Thanks guys! More

by FORD3156
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mainelli
Dec 24, 2020 -

McMullen Ford- Council Bluffs responded

Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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