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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,592 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,592 reviews
Verified Customer
January 31, 2021
It was an easy buy although the 4 hours (12-4) timing from beginning to end seemed a little too much. Your staff was very helpful, knowledgeable and courteous. Our salesperson Luke McDowell was especiall from beginning to end seemed a little too much. Your staff was very helpful, knowledgeable and courteous. Our salesperson Luke McDowell was especially helpful. More
by MONTREALMAV
Employees Worked With
Luke McDowell. Ron Dufek was ill & not primarily involved in the sale, Pete Belcastro, Frank Mainelli
January 28, 2021
Great service. Frank Mainelli was the salesman and was great and very knowledgeable. Staff was very courteous and helpful. Good experience overall. Pricing and finance was very professionally done great and very knowledgeable. Staff was very courteous and helpful. Good experience overall. Pricing and finance was very professionally done More
by LSWENSEN1357
January 28, 2021
The organization ,Wounded Warriors Family Support has worked with Scott and Dan for over 13 years by purchasing Ford vehicles for our veterans Mobility is Freedom Program. Our long standing relationship worked with Scott and Dan for over 13 years by purchasing Ford vehicles for our veterans Mobility is Freedom Program. Our long standing relationship with Scott and Dan makes it easy to reach out to them for sales or service. They're always looking out for our best interest. That's why McMullen Ford-Council Bluffs is where we go to purchase our vehicles. More
by Kate8
January 25, 2021
All the staff is very friendly and helpful. I didn't feel pressured to buy, they worked with me and gave me time to decide what I wanted to do! I worked with Rick, but I don't see his name listed! feel pressured to buy, they worked with me and gave me time to decide what I wanted to do! I worked with Rick, but I don't see his name listed! More
by Debbie
January 24, 2021
The experience ended ok. We were able to purchase what we had been looking at a new edge. They were helpful in getting us the rebates. had been looking at a new edge. They were helpful in getting us the rebates. More
by LDOLLEN1
January 24, 2021
Nice people over all. This is my 2nd vehicle from them. Satisfied with both cars. Easy to work. Except for forms of payment when buying and not financing. Did not bargain much on price. Be very careful!! Satisfied with both cars. Easy to work. Except for forms of payment when buying and not financing. Did not bargain much on price. Be very careful!! They are very, very casual about wearing masks and social distancing while in the showroom. More
by Nightznice
Employees Worked With
Frank Mainelli
January 24, 2021
McMullen Ford made the process of finding the best vehicle for our 16 yr old daughter so easy! Their vehicles are priced very fairly. We will definitely buy from them again!!! vehicle for our 16 yr old daughter so easy! Their vehicles are priced very fairly. We will definitely buy from them again!!! More
by ancoleman
Employees Worked With
Tom Truscott
January 24, 2021
My sales rep, Tom is not listed below so he gets 6 stars! Look forward to working with him again! Excellent customer service!! Can’t think of more Look forward to working with him again! Excellent customer service!! Can’t think of more More
by TAMMYRKENT
Employees Worked With
January 22, 2021
We purchased a 2020 Transit Cargo Van. Everyone at the dealership was easy to work with. They were quick and efficient and a pleasure to do business with. dealership was easy to work with. They were quick and efficient and a pleasure to do business with. More
by DAG1017
Employees Worked With
Pete Belcastro, Ron Dufek
