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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,578 reviews

January 12, 2021

This was my first experience buying a new vehicle and it was simple and enjoyable. Everyone was cheerful with a great sense of humor. Ms. Daffer was particularly sweet. Mr. McMullen caused some frustration More

by RedRider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxy Daffer
Jan 14, 2021 -

McMullen Ford- Council Bluffs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 11, 2021

Awesome dealer to do business with. No high pressure sales, knowledgeable and very inviting atmosphere. No games are played here and after selecting your vehicle you are in and out in no time. I'm prett More

by CMCDADE32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist
Jan 13, 2021 -

McMullen Ford- Council Bluffs responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 10, 2021

Good afternoon! I purchased a Ford Fiesta from Scout Good afternoon! I purchased a Ford Fiesta from Scout McMullen. I drove around Council Bluffs and I love the car. I checked out varies features. More

by bobbetteross377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care.

January 07, 2021

CB Schools needed to purchase a van as part of our Registered Apprenticeship program. Dan McMullen and the everybody at McMullen Ford was very responsive to what we needed, but ALSO offered to partic More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

McMullen Ford- Council Bluffs responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing McMullen Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 05, 2021

Easy to work with. Prices are fair. Bought a used truck with less than half the miles for the same price as other dealers with twice if not more miles. More

by GREGFREEBORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mainelli
Jan 07, 2021 -

McMullen Ford- Council Bluffs responded

Hi, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Safe travels!

January 04, 2021

This was the easiest car buying experience I’ve ever had! I definitely recommend McMullen Ford. Frank was great to work with and there was zero pressure unlike some other places. More

by MazdaFan44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mainelli
Jan 06, 2021 -

McMullen Ford- Council Bluffs responded

Hi, thank you so much for your positive comments about McMullen Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2021

Bought a new explorer. Got what we were looking for and more. Salesman Ian exceeded expectations. Only down side was the whole process, was there nearly 4 hours. but that to be expected when buying a vehic More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!

January 01, 2021

Absolutely wonderful experience. Josh Salisbury was the best salesman. We knew what we wanted and he had it for us. The whole process with Darren and Pete and Dan was professional. We have purchased precio More

by CONNIEW0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren was also 5 Stars
Jan 04, 2021 -

McMullen Ford- Council Bluffs responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

January 01, 2021

I received excellent customer service from everyone that I dealt with at the dealership. I would definitely recommend as everyone was friendly and helpful. Thank you More

by CT.MOREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Boyd, Frank Mainelli
Jan 04, 2021 -

McMullen Ford- Council Bluffs responded

We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 30, 2020

In a few words... exceeded expectations! Was a nice and easy experience. Josh was knowledgeable and made the process exciting. Will definitely be back for the next vehicle! More

by JERRIDRAYAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mainelli
Jan 04, 2021 -

McMullen Ford- Council Bluffs responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

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