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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,578 reviews

January 25, 2021

All the staff is very friendly and helpful. I didn't feel pressured to buy, they worked with me and gave me time to decide what I wanted to do! I worked with Rick, but I don't see his name listed! More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

McMullen Ford- Council Bluffs responded

Debbie, your satisfaction is our top priority. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you for your business and we look forward to your next visit! Safe travels!

January 24, 2021

Nice people over all. This is my 2nd vehicle from them. Satisfied with both cars. Easy to work. Except for forms of payment when buying and not financing. Did not bargain much on price. Be very careful!! More

by Nightznice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mainelli
January 24, 2021

The experience ended ok. We were able to purchase what we had been looking at a new edge. They were helpful in getting us the rebates. More

by LDOLLEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Jan 26, 2021 -

McMullen Ford- Council Bluffs responded

Hello, we're pleased to hear everything was completed to your satisfaction! We want to sincerely thank you for your business and we hope to see you here again down the road!

January 24, 2021

McMullen Ford made the process of finding the best vehicle for our 16 yr old daughter so easy! Their vehicles are priced very fairly. We will definitely buy from them again!!! More

by ancoleman
Recommend Dealer
Yes
Employees Worked With
Tom Truscott
Jan 26, 2021 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your kind words and congratulations on your new vehicle! Please let us know if you have any additional questions about services you received and thank you again for choosing McMullen Ford!

January 24, 2021

My sales rep, Tom is not listed below so he gets 6 stars! Look forward to working with him again! Excellent customer service!! Can’t think of more More

by TAMMYRKENT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

McMullen Ford- Council Bluffs responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2021

The car buying experience went very well! I’m very happy with my purchase. The salesmen, Josh Salisbury was very helpful and explained the safety features which was a real selling point. More

by RITA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie
Jan 24, 2021 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!

January 22, 2021

We purchased a 2020 Transit Cargo Van. Everyone at the dealership was easy to work with. They were quick and efficient and a pleasure to do business with. More

by DAG1017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dufek
Jan 25, 2021 -

McMullen Ford- Council Bluffs responded

Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at McMullen Ford! We hope to be of service to you again. Take care!

January 19, 2021

Ian was so helpful and listened to me very well. He got me exactly what I wanted at a price that I felt was fair! I would do business with them again. More

by MMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

McMullen Ford- Council Bluffs responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Ian. Thank you for being one of our valued guests and we look forward to your next visit! Drive safe!

January 18, 2021

Great dealership. Great service center. My sales experience was great. Friendly staff all the way around. Bought a Ford Explorer Limited. Could not be happier. More

by Amharms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

McMullen Ford- Council Bluffs responded

Hi, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 13, 2021

Super easy and not overly pushy. The best buying experience I have ever had. I would highly recommend McMullen for your car buying needs. Very friendly and professional! More

by MATTHEWREES10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Peirce
Jan 15, 2021 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your kind words and congratulations on your new vehicle! We appreciate your recommendation of our dealership! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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