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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,578 reviews

February 08, 2021

Love the truck . Wish we could have gotten more for our trade in but pleased with vehicle choice. With recommendation to others. Thank you all More

by JW103153
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

McMullen Ford- Council Bluffs responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 07, 2021

I had a great experience when buying my truck Easy to work with and got great service. I would buy another vehicle from this dealership. More

by MARKSTUCHLIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

McMullen Ford- Council Bluffs responded

Hi, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

February 07, 2021

Wonderful staff, very helpful and friendly. Online credit application and registration made the the process fast and easy. Would definitely recommend them to friends and family! More

by ROMANOOUTDOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Truscott, Lindsy Tinnon, Frank Mainelli
Feb 10, 2021 -

McMullen Ford- Council Bluffs responded

Hello, your comments keep us motivated and working hard for all our guests! Thank you again for choosing McMullen Ford, and we hope to see you again soon!

February 07, 2021

Very helpful. Listened to what we wanted and showed us what we wanted. Did not try to tell us what we needed. Trust them a lot which we can't say about a lot of dealerships More

by timbunten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dufek
Feb 10, 2021 -

McMullen Ford- Council Bluffs responded

Hello Tim, thank you for your kind words and congratulations on your new vehicle! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 06, 2021

I checked online for an suv to lease. Tom phoned me right away to make an appointment for me to come for a test drive. He was very personable, met me at the door, and brought around the perfect vehicl More

by BMELCHORYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Truscott
Feb 09, 2021 -

McMullen Ford- Council Bluffs responded

Hi, we are very happy to have provided you with such a positive experience! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 04, 2021

Very happy with my truck and the service from the McMullen team. I appreciate all your help and for making the purchasing process smooth. Thanks!!!! More

by LOCO.CHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Peirce
Feb 09, 2021 -

McMullen Ford- Council Bluffs responded

Hello there, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2021

Great service! Found a vehicle that met al my needs! Thank you Luke for all of your help getting me into the vehicle I wanted! More

by HEIDI.ORME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
Feb 08, 2021 -

McMullen Ford- Council Bluffs responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2021

It was an easy buy although the 4 hours (12-4) timing from beginning to end seemed a little too much. Your staff was very helpful, knowledgeable and courteous. Our salesperson Luke McDowell was especiall More

by MONTREALMAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke McDowell. Ron Dufek was ill & not primarily involved in the sale, Frank Mainelli
Feb 02, 2021 -

McMullen Ford- Council Bluffs responded

Thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

January 28, 2021

Great service. Frank Mainelli was the salesman and was great and very knowledgeable. Staff was very courteous and helpful. Good experience overall. Pricing and finance was very professionally done More

by LSWENSEN1357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mainelli
Jan 31, 2021 -

McMullen Ford- Council Bluffs responded

We are happy Frank and our team could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 28, 2021

The organization ,Wounded Warriors Family Support has worked with Scott and Dan for over 13 years by purchasing Ford vehicles for our veterans Mobility is Freedom Program. Our long standing relationship More

by Kate8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

McMullen Ford- Council Bluffs responded

Kate, we appreciate your feedback of Scott and Dan's outstanding service! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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