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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,578 reviews
February 21, 2021
Bought my first new vehicle there yesterday from Joe Phillips. He was great to work with and stayed late to make sure I knew how to operate all the features on my vehicle. Phillips. He was great to work with and stayed late to make sure I knew how to operate all the features on my vehicle. More
by AMBERT
Verified Customer
February 20, 2021
Excellent customer service! Would recommend to anyone! Josh picked me up at the airport and they made the sales process super easy. Best customer service I’ve had. I’ll be buying all my Ford’s here. Josh picked me up at the airport and they made the sales process super easy. Best customer service I’ve had. I’ll be buying all my Ford’s here. More
by leslie16
February 19, 2021
Ron was great as always, we have bought about 8 vehicles from him now and he always is sure to make it as easy and seamless as possible, and is extremely easy to get along with from him now and he always is sure to make it as easy and seamless as possible, and is extremely easy to get along with More
by Hawkeyesfan01
February 16, 2021
Love my new truck! I walked in ready to haggle, but the price was better than what I was going to offer. So I just looked at him and said “....okay”. Thanks Scott! price was better than what I was going to offer. So I just looked at him and said “....okay”. Thanks Scott! More
by rk2
Employees Worked With
February 12, 2021
Frank Mainelli did a great job. Made sure all special requests were followed. Kept me abreast when delivery dates changed. Finance manager was friendly and efficient and answered all questions. Briefly m requests were followed. Kept me abreast when delivery dates changed. Finance manager was friendly and efficient and answered all questions. Briefly met Mr McMullen who was very cordial and informative. Great overall experience. More
by SERAFINI884
February 11, 2021
Scott did an amazing job helping out department get a truck ordered and having it set up with the right accessories. Very easy to work with! truck ordered and having it set up with the right accessories. Very easy to work with! More
by devin.juel
Employees Worked With
February 11, 2021
Frank was a awesome salesman got us in the right suv for the right price everyone was very friendly and willing to help we will definitely be back again the right price everyone was very friendly and willing to help we will definitely be back again More
by JAMESFLAITZ82
Employees Worked With
Frank Mainelli
February 10, 2021
Easy folks to work with, they were very accommodating. Staff answered all of the questions that we had and made our buying process very simple. Staff answered all of the questions that we had and made our buying process very simple. More
by ptb
February 10, 2021
Great service. This is my first new truck and they made the process very easy.and smooth. They had the truck I wanted in stock and I am very happy with it the process very easy.and smooth. They had the truck I wanted in stock and I am very happy with it More
by BREWSKI
Employees Worked With
Other Employees :
Luke McDowell
February 09, 2021
Great Experience! Helpful without being annoying or pushy. A little disappointed that they didn't have the "elaborate" coffee stations or cappuccino machines that so many other dealers have availabl pushy. A little disappointed that they didn't have the "elaborate" coffee stations or cappuccino machines that so many other dealers have available now; however, I still rate them 5 stars because I didn't go there for coffee...I went there for a car. Multiple coffee options would've certainly been a nice add-on, though, especially when you're waiting for deals to finalize, paperwork to be done, etc. I generally hate visiting dealerships, but the one bonus I've always enjoyed are the awesome coffee machines, and I had to go without that perk this time. More
by KROSENTHAL
