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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,583 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,583 reviews
August 25, 2021
Very friendly. Presented my options for lease purchase or new purchase. Helped me in making the correct decision for my circumstances. No pressure sales or finance dealings. new purchase. Helped me in making the correct decision for my circumstances. No pressure sales or finance dealings. More
by RIGGSDE
Verified CustomerEmployees Worked With
Other Employees :
Saturday morning receptionist was very friendly and helpful. , Ron Dufek
August 25, 2021
Great place! Service was quick and each employee went above and beyond. This is the second car I’ve bought from McMullen Ford and each time I go to them they get better and better. above and beyond. This is the second car I’ve bought from McMullen Ford and each time I go to them they get better and better. More
by KRYSTALPHILLIPS24
Employees Worked With
Joe Phillips
August 22, 2021
Fast replies to my queries and questions, polite and professional. Knowledgeable about their cars, honest conversations on recalls and vehicles waiting for parts. Fast processing of sale. professional. Knowledgeable about their cars, honest conversations on recalls and vehicles waiting for parts. Fast processing of sale. More
by ROGERPATAKY
Employees Worked With
August 19, 2021
Everyone there was extremely wonderful. Our salesman was great, not pushy.Salesman listened to what we wanted. Went there is see one truck and ended up buying a bigger one. great, not pushy.Salesman listened to what we wanted. Went there is see one truck and ended up buying a bigger one. More
by MLDRL1970
August 18, 2021
Joe our salesman was very straight forward there were no waiting . I drove the truck said I like it. Let make deal Went to the sale manager look at each other sign the agreement . The only thing that we di waiting . I drove the truck said I like it. Let make deal Went to the sale manager look at each other sign the agreement . The only thing that we didn't like was we call a head of time to let you know we were coming to pick up the truck and had to wait 1. Hour so you could get the truck detail Norm Putnam More
by KIMPUTNAM12
Employees Worked With
Joe. our salesman
August 16, 2021
Ian and sales staff did great job-brought back to have inside cleaned, spent 2-1/2 hours there, they cleaned outside and not inside-didn’t touch inside-car never got cleaned out before putting on the mark inside cleaned, spent 2-1/2 hours there, they cleaned outside and not inside-didn’t touch inside-car never got cleaned out before putting on the market-wife spent next day cleaning it up herself-communication error?? More
by POGGE6
August 15, 2021
Love it everyone was so friendly and not pushy. Appreciate that. Will be back when looking for a new car. And recommend to others and family Appreciate that. Will be back when looking for a new car. And recommend to others and family More
by BARBERS12
August 12, 2021
Not very negotiable, and also left out floor mats that were in truck then disappeared when purchased. Tried to contact salesperson and they said there were no mats were in truck then disappeared when purchased. Tried to contact salesperson and they said there were no mats More
by JJ_PACKERS_07
Employees Worked With
Ron Dufek
August 12, 2021
Love the customer service. This is my 2nd vehicle from here in 10 years. Definitely would recommend. Friendly service and very knowledgeable staff. Never disappointed here in 10 years. Definitely would recommend. Friendly service and very knowledgeable staff. Never disappointed More
by LISAMSTUDER
August 11, 2021
No pressure. Ian was very helpful and courteous. Willing to make our experience pleasant. Took care of all my requests and took time setting up phone connectivity. Willing to make our experience pleasant. Took care of all my requests and took time setting up phone connectivity. More
by CINDYSEEBA
Employees Worked With
