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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,576 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,576 reviews
January 27, 2022
It was a pleasure to work with Daryl in Sales and Pete in Finance. They made this such an easy process. The pricing and negotiation was fair. I would not hesitate to refer McMullen to others and look forward Finance. They made this such an easy process. The pricing and negotiation was fair. I would not hesitate to refer McMullen to others and look forward to future business as well. More
by rkincontro
Verified Customer
Helpful January 26, 2022
Was quoted $4 more per month for extended warranty and paperwork shows billed almost $5000 for this. Nobody wants to own up to it. Always blame the previous person. Was told someone would call me back. It paperwork shows billed almost $5000 for this. Nobody wants to own up to it. Always blame the previous person. Was told someone would call me back. It is day 2 now and havent heard from anyone. I have lots of friends in area that will hear my story. How many people will they tell? Poor customer service!!! More
by JOHNJKELLOGG
Employees Worked With
January 25, 2022
Highly professional. Sales and financial were extremely helpful. I was given a brief on truck unique systems. I’d recommend McMullen Ford helpful. I was given a brief on truck unique systems. I’d recommend McMullen Ford More
by MACUSA01
January 24, 2022
My experience at McMullen Ford was the best experience I've had purchasing a car. I will tell everyone to shop there and I'll continue to be a customer for all future purchases. I've had purchasing a car. I will tell everyone to shop there and I'll continue to be a customer for all future purchases. More
by Alicia F
Employees Worked With
January 23, 2022
Very easy car buying experience, including the work of the finance manager. Sales manager was very efficient and easy to communicate about the Mustang! the finance manager. Sales manager was very efficient and easy to communicate about the Mustang! More
by CHRISBEISCHEL
January 19, 2022
Purchasing my vehicle at McMullen for was a great experience. Friendly people, no pressure buying experience. Friendly people, no pressure buying More
by HOOSE5
Employees Worked With
January 16, 2022
Josh Salisbury was very attentive and helpful. He answered any and all questions any time of day and was very enthusiastic answered any and all questions any time of day and was very enthusiastic More
by ERICA.BALL19
Employees Worked With
January 15, 2022
They're keeping my car because I can't pay them for diagnostics that they weren't supposed to do until they got ahold of me first. They went ahead and did it anyway and knowing that I'm in severe hards diagnostics that they weren't supposed to do until they got ahold of me first. They went ahead and did it anyway and knowing that I'm in severe hardship due to this Covid crap and can't pay, they're keeping my car until I can. I have no income and have no idea when I can. I called Lincoln/Ford customer service and they called the GM and he said no that I can't have my car until I pay. This is only a diagnostic check mind you. They've done nothing to this lemon I was sold. Keeping my car!!!??? More
by Single mom, no money
Employees Worked With
Other Employees :
Eric, Glenn Smith, Lindsy Tinnon
January 14, 2022
Probably one of the best car buying experiences I’ve ever had. Very professional and not sleazy at all. had. Very professional and not sleazy at all. More
by NewF150
