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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,576 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,576 reviews
March 16, 2022
Good experience, very pleased! Daryl was exceptional and easy to work with. I live a hundred miles away but it was worth the drive! Would do it again! Daryl was exceptional and easy to work with. I live a hundred miles away but it was worth the drive! Would do it again! More
by TERRYHEESACKER
Verified CustomerEmployees Worked With
Helpful March 15, 2022
Friendly, knowledgeable, attentive Worked to find the right car to match my needs. Great experience! right car to match my needs. Great experience! More
by WORMSMOM
March 13, 2022
Easy to do business with. Would buy there again.Salesman Daryl was very helpful. Smooth transaction Would buy there again.Salesman Daryl was very helpful. Smooth transaction More
by DEBNDAN47
Employees Worked With
March 13, 2022
Everyone was very friendly and helpful. Ron made my buying experience very easy. Great place Ron made my buying experience very easy. Great place More
by RYAN
March 12, 2022
Wonderful sales team! We came in knowing what we wanted and they were very accommodating. The staff was very knowledgeable and were able to answer all the questions we had We came in knowing what we wanted and they were very accommodating. The staff was very knowledgeable and were able to answer all the questions we had. More
by ABBYANDJOSHUA14
March 06, 2022
Great experience salesman Ian Veatch Was very helpful not pushy at all but very professional.I Buy another car from Ian anytime pushy at all but very professional.I Buy another car from Ian anytime More
by JEFFLIMLEY1
March 03, 2022
If anyone, especially the Sales Manager Jeff, offers a lower than sticker price get it in writing. We were told a lower price on a Saturday and by Monday he had no recollection of that. To my mistake when lower than sticker price get it in writing. We were told a lower price on a Saturday and by Monday he had no recollection of that. To my mistake when talking Monday morning I assumed the higher number was including the sales tax and not because he had no memory of telling us something different 2 days ago (and no it did not include sales tax). I did not walk away then when my husband encouraged me to (I did at least get them to not sell it with an empty gas tank) and now less than 4 full days later I find myself stuck along side the road because it's already malfunctioning. I gave in on the "no one provides warranties on used cars (per Jeff)" So, save yourself the regret and go somewhere that not only can remember, but honors their word (and sells working vehicles) before you find yourself waiting on the side of the road and now having the time to write the review they asked for. More
by Eden
February 26, 2022
Excellent customer service and knowledge of vehicles. Great job explaining the process to order a Bronco. Great job explaining the process to order a Bronco. More
by LOVEALWAYSKARIS
February 26, 2022
Very patient with test drives and helpful in explaining available functions and operability of those functions. Very low stress. Darrel is a very knowledgeable sales professional. available functions and operability of those functions. Very low stress. Darrel is a very knowledgeable sales professional. More
by BILLCIACCIO23
