Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McMullen Ford- Council Bluffs
Council Bluffs, IA
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,593 reviews
March 25, 2023
Glad to finally get my Maverick after over 14 months waiting and all that time your salesman never contacted me once. I called there a few times and got my answers at the time. I did not feel confident waiting and all that time your salesman never contacted me once. I called there a few times and got my answers at the time. I did not feel confident with my salesman from the start but did not want to ask for a change because i felt it may cause a problem. The financial guys did a good job and i was comfortable with him. Your phone system could also use some improvements. More
by retiredjoe
Verified CustomerEmployees Worked With
Jeff Stangle, Pete Belcastro
March 25, 2023
Outstanding service provided by cordial professionals who do not ever pressure the customer throughout the entire process. McMullen Ford takes a genuine interest in prospective customers and treats people do not ever pressure the customer throughout the entire process. McMullen Ford takes a genuine interest in prospective customers and treats people with respect. More
by Jfdrake1659
March 24, 2023
The new car. Had to have a new engine put in so ask how McMullen did when I get it back Had to have a new engine put in so ask how McMullen did when I get it back More
by kmullen13
March 22, 2023
Josh Salisbury was absolutely amazing to work with. He kept me updated every step of the way and he’s truly a great guy! He kept me updated every step of the way and he’s truly a great guy! More
by Bill H.
Employees Worked With
March 20, 2023
The car buying market hasn't been like this, Darren and his team helped me manage thru the long waite for thev2023 Raptor his team helped me manage thru the long waite for thev2023 Raptor More
by greg.williamsen
Employees Worked With
March 19, 2023
McMullen Ford had the vehicle I was looking for in stock and the sales person (Ron Archer) was excellent at helping me find what I needed and explaining thoroughly the features and benefits of the vehicle. and the sales person (Ron Archer) was excellent at helping me find what I needed and explaining thoroughly the features and benefits of the vehicle. More
by wselberg
Employees Worked With
Ron Archer (5 star rating), Pete Belcastro
March 18, 2023
A real family experience. Knowledgeable sales personnel, outstanding, friendly service department and body shop. Very professional work ethic. I would recommend this dealer Knowledgeable sales personnel, outstanding, friendly service department and body shop. Very professional work ethic. I would recommend this dealership to everyone, More
by charleswd592
