Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McMullen Ford- Council Bluffs
Council Bluffs, IA
1,592 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,592 reviews
April 24, 2018
Excellent job done by their setvice people They are a great dealership with excellent service people. Also still independently owned dealership which is important to me. I don’t trust those bi They are a great dealership with excellent service people. Also still independently owned dealership which is important to me. I don’t trust those big dearlishisp like. Woodhouse and Baxter More
by RICROSF
Verified CustomerEmployees Worked With
Other Employees :
Lucas Amaya, Randy Archer, Glenn Smith, Lindsy Tinnon
April 21, 2018
Great team to work with! Good Sales team and helpful finance team. I received good help in determining our needs. Worked well getting us fair trade value for our truck. Good Sales team and helpful finance team. I received good help in determining our needs. Worked well getting us fair trade value for our truck. More
by IOWARINGNECK
Employees Worked With
Audri Godfrey
April 21, 2018
Always Good Service Friendly Staff Never pressure you for extras Timely in getting your car done Great Value on Service Recommend their service for anyone - even if y Friendly Staff Never pressure you for extras Timely in getting your car done Great Value on Service Recommend their service for anyone - even if you don't own a Ford. We have a Jeep Rubicon they do the oil changes on. More
by TGARNERCB
Employees Worked With
Glenn Smith, Lindsy Tinnon
April 21, 2018
Honest, Informative, and No Pressure I am a repeat customer at the Service Department of McMullen Ford. They are ALWAYS courteous, helpful, informative, honest, and don't pressure me to I am a repeat customer at the Service Department of McMullen Ford. They are ALWAYS courteous, helpful, informative, honest, and don't pressure me to do things which aren't necessary on any of my vehicles. I highly recommend them to anyone who wants to have a positive service experience. More
by HOLLY MILLER
April 20, 2018
Honda Accord My overall rating is good. We traveled a ways to complete this purchase/trade because of the fair price. There were a few issues with the dealership n My overall rating is good. We traveled a ways to complete this purchase/trade because of the fair price. There were a few issues with the dealership navigating paperwork for an out-of-state trade, specifically with lien release. I would expect a dealership on the border and within driving distance of three other states to be more versed in the paperwork. We did have one thing not disclosed or misrepresented on the vehicle but after some negotiating, we proceeded with the sale. More
by SUMMERLEE78
Employees Worked With
Bob Fausset, Pete Belcastro, Audri Godfrey
April 19, 2018
Easy no hassle experience There was no messing around. Sales person kept me informed on the status of my ordered vehicle. Price was very competitive. Picking up vehicle was There was no messing around. Sales person kept me informed on the status of my ordered vehicle. Price was very competitive. Picking up vehicle was quick and painless. More
by AB
Employees Worked With
Skip Marsh, Pete Belcastro, Josh Radcliff
April 19, 2018
Great service! We always have great service at McMullen Ford. They are so nice and pleasant, and honest! I trust them with both of our Ford vehicles! We always have great service at McMullen Ford. They are so nice and pleasant, and honest! I trust them with both of our Ford vehicles! More
by NBDANIELSON
Employees Worked With
Randy Archer
April 18, 2018
Great experience! McMullen is a great place for service. Always on time. The staff is friendly. The price is right. The facility is clean, and waiting area is comfortab McMullen is a great place for service. Always on time. The staff is friendly. The price is right. The facility is clean, and waiting area is comfortable. More
by Krieger
Employees Worked With
Randy Archer
April 18, 2018
Check-in could use improvement I brought my car in for repair. The man at the from was not the most pleasant and acted like I should know what I'm doing which made me feel awkward a I brought my car in for repair. The man at the from was not the most pleasant and acted like I should know what I'm doing which made me feel awkward and unwelcome but the mechanic that did the repair was very knowledgeable. My car came back cleaner then I left it which was nice. More
by KELSEYCOX12
Employees Worked With
Nathan Cox, Glenn Smith
April 13, 2018
Service (Oil change) on my lovely 2016 Ford Flex I moved to Council Bluffs in 1989 and found Mc Mullen Fords owners and employees to be terrific but yet always professional. Any time I have stopped i I moved to Council Bluffs in 1989 and found Mc Mullen Fords owners and employees to be terrific but yet always professional. Any time I have stopped in I feel welcome and it’s like being with family. Randy in service has been there since 1989 and has helped me several times. I always look for him when my car needs service. Skip also has helped with purchasing several different vehicles over the years. Thank you Mc Mullen Ford for welcoming me and my family and for always making our experience a good one. More
by WMATTE3482
