Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McMullen Ford- Council Bluffs
Council Bluffs, IA
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,578 reviews
May 03, 2018
Great experience !!!! Great experience, not like the other guys! We felt respected and cared for. They worked hard to get us what we wanted for the price we wanted. We are Great experience, not like the other guys! We felt respected and cared for. They worked hard to get us what we wanted for the price we wanted. We are lifetime McMullen buyers. Thanks.... More
by Todd Rivera
Employees Worked With
Other Employees :
Darrell Watson, Julie Roach, Bob Fausset, Skip Marsh
April 29, 2018
Maintenance The staff in the service department are courteous ,professional and friendly ! They are exceptional and I would definitely recommend fir advice or pur The staff in the service department are courteous ,professional and friendly ! They are exceptional and I would definitely recommend fir advice or purchase of a new vehicle More
by JOANNA.SMITH
Verified CustomerEmployees Worked With
Randy Archer, Glenn Smith
April 28, 2018
Mixed Experiences I have bought multiple vehicles at MCMULLEN and used the Service Dept extensively. I have never had an issue with the quality of work. It is very ex I have bought multiple vehicles at MCMULLEN and used the Service Dept extensively. I have never had an issue with the quality of work. It is very expensive and you can likely find less expensive options, if you have time to shop around. They are not overly responsive if you have an immediate concern - if you are in a jam and they are busy, you will wait the 2,3 day’s or whatever time frame they say - there is no “working it in.” I have always thought that a repeat buyer should get more consideration, but no so. I have known several others who felt they were way overcharged, but I am not sure - like I said, you will pay a top price with no deals or discounts. I have always been treated in a friendly manner, but i have never forgotten that it’s a business - not a friendly small town shop. More
by JONESEY55
Employees Worked With
Other Employees :
Randy Archer, Glenn Smith, Lindsy Tinnon
April 28, 2018
They are so helpful and do such a great job! They do such a great job and are always so nice! I would never take my car anywhere else! They watch out for me and don’t take advantage of their cust They do such a great job and are always so nice! I would never take my car anywhere else! They watch out for me and don’t take advantage of their customers! More
by SADIEZEISLER95
April 28, 2018
Excellent service!!!! Excellent service all around. Would gladly return and recommend to everyone I know. Nice new service department and front sales show room. Thank Excellent service all around. Would gladly return and recommend to everyone I know. Nice new service department and front sales show room. Thank you all for what you do. More
by PCORECJC
Employees Worked With
Other Employees :
Lucas Amaya, Randy Archer, Glenn Smith, Lindsy Tinnon
April 26, 2018
Routine Maintenance Done Right! Got my Silverado in for routine maintenance and it was done quick and correctly. That Dan McMullen sure is a pleasant gentleman to deal with! Well don Got my Silverado in for routine maintenance and it was done quick and correctly. That Dan McMullen sure is a pleasant gentleman to deal with! Well done McMullen Ford service team!! More
by LucasAmaya
April 24, 2018
Excellent job done by their setvice people They are a great dealership with excellent service people. Also still independently owned dealership which is important to me. I don’t trust those bi They are a great dealership with excellent service people. Also still independently owned dealership which is important to me. I don’t trust those big dearlishisp like. Woodhouse and Baxter More
by RICROSF
Employees Worked With
Other Employees :
Lucas Amaya, Randy Archer, Glenn Smith, Lindsy Tinnon
April 21, 2018
Great team to work with! Good Sales team and helpful finance team. I received good help in determining our needs. Worked well getting us fair trade value for our truck. Good Sales team and helpful finance team. I received good help in determining our needs. Worked well getting us fair trade value for our truck. More
by IOWARINGNECK
Employees Worked With
Audri Godfrey
April 21, 2018
Honest, Informative, and No Pressure I am a repeat customer at the Service Department of McMullen Ford. They are ALWAYS courteous, helpful, informative, honest, and don't pressure me to I am a repeat customer at the Service Department of McMullen Ford. They are ALWAYS courteous, helpful, informative, honest, and don't pressure me to do things which aren't necessary on any of my vehicles. I highly recommend them to anyone who wants to have a positive service experience. More
by HOLLY MILLER
April 21, 2018
Always Good Service Friendly Staff Never pressure you for extras Timely in getting your car done Great Value on Service Recommend their service for anyone - even if y Friendly Staff Never pressure you for extras Timely in getting your car done Great Value on Service Recommend their service for anyone - even if you don't own a Ford. We have a Jeep Rubicon they do the oil changes on. More
by TGARNERCB
Employees Worked With
Glenn Smith, Lindsy Tinnon
