McMullen Ford- Council Bluffs

The works oil change Fast efficient quality service. Very friendly welcoming team. Made me feel like an important part of the McMullen family. Waiting area extremely clean Fast efficient quality service. Very friendly welcoming team. Made me feel like an important part of the McMullen family. Waiting area extremely clean a d comfortable More

While You Wait Oil change with a short wait on the vehicle time! And everyone is friendly and that was first thing in the morning! Great experience and great people Oil change with a short wait on the vehicle time! And everyone is friendly and that was first thing in the morning! Great experience and great people to work with More

I worked with Ron.. He fouind me the car like I wanted and I had it purchased within 24 hours. I came in "just looking".Everyone I worked with were easy to work with. No one seemed "pushey". I had it purchased within 24 hours. I came in "just looking".Everyone I worked with were easy to work with. No one seemed "pushey". More

Felt left out When I made the appointment, I also asked for a courtesy drop at my work, was told that would be great to arrive by 8:30., everything went well. The When I made the appointment, I also asked for a courtesy drop at my work, was told that would be great to arrive by 8:30., everything went well. The morning I dropped off I had asked for a courtesy drop at my work no problem the car was ready. I reminded the service repre to please vacuum the car out when down and he said no problem. I called at around 11 found out my car was done asked if it would be possible to take it to the body shop and have them take a look at a small area on the tailgate of the car. He said no problem he could do that. I called up at 12:30 and asked for a pick up which they told me that the driver was at lunch but when he returned they would have him call me. I ended up call back around 1:30 and was able to talk to the driver which came and picked me up and we returned to the dealership. When I arrived the car had not gone over to the body shop but the lady that checked me out did call the body shop and someone came over and took a look at what I needed done , said she would talk to some over at the body shop and call me back that afternoon. Well as far as that goes here it is much later and I still have not heard from her but I did get a call from Ron saying he hadn't taken my car to the body shop sometime around 3. Guess the body shop doesn''t need work. More

Service done right I feel confident trusting them with our cars matience. Their service is dependable, and through. I will always trust them with my cars and trucks. I feel confident trusting them with our cars matience. Their service is dependable, and through. I will always trust them with my cars and trucks. More

Oil change Walked in to set up an appt. They were able to fit me in at that moment. I was there less than an hour. Linsey is awesome. Walked in to set up an appt. They were able to fit me in at that moment. I was there less than an hour. Linsey is awesome. More

It was educating It was good experience for my daughter on her first time buying a car. The sales person was very good also the loan officer and assistant manager .We It was good experience for my daughter on her first time buying a car. The sales person was very good also the loan officer and assistant manager .We will send people to your dealership. Chuck Waters More

It was an easy purchase. Everyone I was in contact with was helpful and friendly to get the job done. They all seemed more than willing to accomplish the job at hand. Everyone I was in contact with was helpful and friendly to get the job done. They all seemed more than willing to accomplish the job at hand. More

No-pressure dealership I was not pressured by the salesman in the slightest. He simply wanted me to make whatever decision I was most comfortable with. The truck I purch I was not pressured by the salesman in the slightest. He simply wanted me to make whatever decision I was most comfortable with. The truck I purchased was missing the tie downs in the box that come standard with my trim level, but after a few emails my salesman was able to track some down and he hand delivered them to me. More

Bought a new car I bought a new car and Ron dufek did a excellent job going over the car and he explained everything about the car and answeres queations that we asked I bought a new car and Ron dufek did a excellent job going over the car and he explained everything about the car and answeres queations that we asked him More